{"product_id":"delivering-itsm-for-business-maturity-9781789732542","title":"Delivering ITSM for Business Maturity","description":"IT Service Management (ITSM) is an imperative part of achieving business maturity, but has long been thought of only in technical terms, and not as part of a larger whole. In this exciting new take on ITSM, leading expert Beverly Weed-Schertzer positions ITSM at the heart of company strategy to build a layered operating model.","brand":"Beverly Weed-Schertzer","offers":[{"title":"Default Title","offer_id":48275529990395,"sku":"9781789732542","price":71.99,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0779\/3917\/9771\/files\/CoreSourceHub_ae4bc230-f3e0-450c-9c62-79f326baa47b.jpg?v=1771261963","url":"https:\/\/indiepubs.com\/products\/delivering-itsm-for-business-maturity-9781789732542","provider":"IndiePubs","version":"1.0","type":"link"}