{"product_id":"states-at-work-9789004264786","title":"States at Work","description":"\u003ci\u003eStates at Work\u003c\/i\u003e explores the mundane practices of state-making in Africa by focussing on the daily functioning of public services and the practices of civil servants. Adopting mainly an ethnographic approach as a basis for theorizing, the authors deal with topics including: bureaucratic cultures and practical norms, operational routines in offices, career patterns and modes of appointment; how bureaucrats themselves perceive and deliver goods and services and interact with service users; the accumulation of public administration reforms and how the different bureaucratic corps react to the ‘good governance’ discourse and new public management policies; the consequences of these reforms for the daily working of state bureaucracies and for the civil servants’ identities and modes of accountability; and the space that exists for bottom-up micro-reforms that build on local innovations or informal arrangements.","brand":"Thomas Bierschenk","offers":[{"title":"Default Title","offer_id":48269062766843,"sku":"9789004264786","price":104.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0779\/3917\/9771\/files\/CoreSourceHub_af024d1d-7fe2-41f6-8e9f-3f22a4bf0f4c.jpg?v=1780614431","url":"https:\/\/indiepubs.com\/products\/states-at-work-9789004264786","provider":"IndiePubs","version":"1.0","type":"link"}