Preface: Why you need this book and how to use it
Introduction: The conversation ‘kitbag’
Conversations… As a board member
1 …About joining: Understanding the role of a board member
2 …About the board :Exploring the role of this board
3 …About chairing: Conversations that matter to all board members
4 …With board members: Sense-checking conversations
To support and challenge
5 …About the organization: Talking about purpose, mission, vision and values
6 …About strategy: Turning central ideas into action
7 …About the future: Talking about what’s over the horizon
8 …About holding to account: Creating a culture of accountability
9 …About people and reward: Development, succession and remuneration
10 …About effectiveness: Talking about board performance In working relationships
11 …With the CEO: Coaching, confiding, challenging
12 …With staff: Talking and listening to those who work here
13 …With stakeholders: Developing a stakeholder mindset
14 …With regulators: Understanding the relationship
15 …With advisors: Finding the support the board needs
About key exposures
16 …About ethics: A new boardroom focus
17 …About risk: Preventing board blindness
18 …About a crisis: When things go wrong
Final words
Conversations with yourself: Reflecting as a professional practice
List of figures
List of tables
Appendix: Sources of useful information
Notes
Bibliography
Acknowledgements
Index
About the authors