Collection: Business & Economics
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Implementing on-the-job learning (in action case study series)
Do You Want to Make Better Use of Your Organizational Resources and Create More Relevant, More Effective Training? The emergence of the knowledge economy has brought new challenges to most organizations. To succeed, organizations have to respond quickly to this continuum of change. Off-the-job tr...
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Learning that clics
Make Learning Stick Through Deeper AnalysisAchieving lasting learning starts with understanding our psychology—how we process, retain, and apply learning in our everyday work. It also starts with understanding how our brains work and how they receive, process, encode, and recall information—the e...
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The art of executive coaching
Embrace the Power of Executive CoachingAs businesses become more complex, they tend to lean on their high performers to fend off competitors, innovate, and pivot to unexplored markets. But who do these executives and leaders turn to when they need to refine their own skills?Executive coaches. In ...
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Cutting through the noise
Managers are flooded with theories, concepts, and ideas for how to improve employee engagement—but what works, and what doesn’t? This book helps managers cut through the clutter of all those strategies and find the one that works for them. Beginning with the myths and realities of employee engage...
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Work the problem
Cultivate the Mindset to Overcome AnythingA software engineer sees her tech skills slipping even as she rises to manage her own team. A marketing director is squeezed between a demanding, artistic boss and her staff. A tech-savvy manager of operations wants to modernize his warehouse but is surpr...
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Influence in talent development
Elevate Your Impact Through Influence SkillsAt work, we often find ourselves in situations where we can and do influence others. We are negotiators, persuaders, conciliators, and maybe intermediaries and mediators. While there used to be little to no emphasis placed on developing these skills, or...
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Blended learning
Today, All Learning Is Blended LearningModern learning audiences want flexibility and personalization—development on their terms. They need a blended approach to learning that lets them grow their skills and knowledge where they actually perform their work. When designed and implemented effective...
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Roi basics, 2nd edition
Your essential guide to calculating return on investment.Build and refine your measurement and evaluation skills through ROI Basics, perfect for beginners challenged to implement a comprehensive evaluation process as well as those taking a proactive approach to accountability. Its five-level eval...
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Adaptability in talent development
Boost Your Adaptability Adaptability is a critical skill for leadership capability, career potential, and working relationships. Therefore, it is vital for talent development (TD) professionals who face countless situations that test their ability to adapt—from reacting to unplanned modifications...
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10 steps to successful coaching, 2nd edition
Build Your Coaching Skills to Develop OthersCoaching has the power to enhance individual, team, and organizational performance. Its interactive process helps individuals set and act upon goals, make better decisions, and produce results. 10 Steps to Successful Coaching offers meaningful advice to...
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Sales training basics
Sales Training Basics recognizes the bottom line focus of sales professionals and offers proven techniques and approaches that create engaging and impactful training. The book provides learning professionals with specific guidance on designing programs that provide the right tools and techniques ...
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Managing incompetence
Day-in, day-out, managers and supervisors face a myriad of personalities in the workplace. Managing these individual characters can sometimes drive even the calmest boss into a frenzy. Here, for the first time in English, is a humorous, yet practical and effective title on how to deal with all th...
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Solving the innovation mystery
Creativity dreams up ideas, but innovation carries them through. There isn't a CEO on the planet who hasn't considered the importance of innovation. In the face of global competition and the explosion of technology, innovation is today's business imperative. How else does a company remain both pr...
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Not just another meeting
Create a fresh, intentional approach to meetingsWhen meetings draw employees away from day-to-day tasks but fail to reach their intended outcome, it has huge costs to the organization. All too often, this happens because meetings lack purpose—people gather together to discuss a problem but don’t ...
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Facilitation in action
Improve the Impact of Your FacilitationFacilitation is about mastering how to deliver an engaging learning experience, all in the effort of improving workplace performance. It’s also about developing your unique approach and building confidence in it so you can achieve your facilitation goals. In...
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Training games
Eleven classroom-tested games that can be mixed, matched, and modified for any training objective.Facilitate and evaluate your learning game play with the right combination of paper exercises, card games, board games, and unconventional activities that require a variety of unique props. Traini...
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Training triage
Offers emergency remedies for real-life training challenges that are faced in the field, daily.Training Triage is designed for seasoned trainers who must continually deliver impossible training programs without budget or staff. Featuring step-by-step solutions for some of the most commonly re...
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Essential account planning
Sales growth starts with planningSales accounts are harder than ever to win, let alone keep. Globalization, cloud computing, and crowdsourcing create a marketplace where any account can be lured away by a hungry startup. And the face-time advantage? Forget it. Today's high-quality sale will likel...
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Confessions of a corporate trainer
Embrace the Gritty Reality of TrainingEver watched half your class stomp out on you? Fallen asleep facilitating a creativity workshop? Planned a bulletproof lesson plan, then dropped it 10 minutes after you started? Don’t worry—it’s fine to confess.If you have faced a surprise in the training roo...
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Find your fit
Master the new world of work. You want—no, you need—a new job. But not just any job. The job. So you polish your resume till it shines. You apply for countless openings, tailoring your message to each. You search for the hidden job market, although it remains very well hidden. And the response? W...
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Emotional intelligence in talent development
Enhance Your Emotional IntelligenceEmotional intelligence is about people. And so is talent development (TD). For TD professionals to succeed, they must be comfortable with all aspects of working with people. The best tool for their success is emotional intelligence.Part of the ATD Soft Skills Se...
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Evaluation basics, 2nd edition
Your training: Do they love it or live it? How do training professionals show the impact their programs are making? Positive feedback only goes so far in confirming success. And entertainment value, while important, isn't the truest measure of your effectiveness. To find out whether your particip...
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Change basics
A single reference source for understanding, leading, and managing the change process to skillfully translate vision into results.Change Basics will enable you to skillfully introduce and manage change. With an essential background on reasons for initial resistance and an analysis of possible...
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Capabilities for talent development
What Talent Development Professionals Should Know and Do to Be SuccessfulThe talent development field is deep and wide, encompassing the efforts that foster learning and employee development to drive organizational performance, productivity, and results. Major societal forces and business changes...
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