A disillusioned office bureaucrat in the afterlife has come to realize that maybe heaven isn't all it's cracked up to be. Bored by the endless routine of work, golf, and vegan food, he finds his one saving grace in his Field Studies: detailed reports he compiles on the living in order to determine their best fit in his world. While working on his 62nd Field Study, he begins to fall for Tetty, a detached Basque-American beauty living in Nevada, while struggling to understand what she sees in Carmelo, a clumsy scholar obsessed with the elusive Basque culture. When people start going missing from heaven for no apparent reason, the narrator learns that Field Study 62 may hold the key to explaining the disappearances.