-
Validating product ideas
Want to know what your users are thinking? If you’re a product manager or developer, this book will help you learn the techniques for finding the answers to your most burning questions about your customers. With step-by-step guidance, Validating Product Ideas shows you how to tackle the research ...
Read MoreRegular price $44.99Regular price $44.99 Sale price $44.99Unit price per -
Doorbells, danger, and dead batteries
User research war stories are personal accounts of the challenges researchers encounter out in the field, where mishaps are inevitable, yet incredibly instructive. Doorbells, Danger, and Dead Batteries is a diverse compilation of war stories that range from comically bizarre to astonishingly trag...
Read MoreRegular price $37.99Regular price $37.99 Sale price $37.99Unit price per -
Project management for humans
Project management—it’s not just about following a template or using a tool, but rather developing personal skills and intuition to find a method that works for everyone. Whether you’re a designer or a manager, Project Management for Humans will help you estimate and plan tasks, scout and address...
Read MoreRegular price $42.99Regular price $42.99 Sale price $42.99Unit price per -
Design is the problem
Design makes a tremendous impact on the produced world in terms of usability, resources, understanding, and priorities. What we produce, how we serve customers and other stakeholders, and even how we understand how the world works is all affected by the design of models and solutions. Designers h...
Read MoreRegular price $44.99Regular price $44.99 Sale price $44.99Unit price per -
Managing chaos
Few organizations realize a return on their digital investment. They’re distracted by political infighting and technology-first solutions. To reach the next level, organizations must realign their assets—people, content, and technology—by practicing the discipline of digital governance. Managing ...
Read MoreRegular price $37.99Regular price $37.99 Sale price $37.99Unit price per -
Remote research
Remote studies allow you to recruit subjects quickly, cheaply, and immediately, and give you the opportunity to observe users as they behave naturally in their own environment. In Remote Research, Nate Bolt and Tony Tulathimutte teach you how to design and conduct remote research studies, top to ...
Read MoreRegular price $54.99Regular price $54.99 Sale price $54.99Unit price per -
Practical empathy
Conventional product development focuses on the solution. Empathy is a mindset that focuses on people, helping you to understand their thinking patterns and perspectives. Practical Empathy will show you how to gather and compare these patterns to make better decisions, improve your strategy, and ...
Read MoreRegular price $44.99Regular price $44.99 Sale price $44.99Unit price per -
The user experience team of one
The User Experience Team of One prescribes a range of approaches that have big impact and take less time and fewer resources than the standard lineup of UX deliverables. Whether you want to cross over into user experience or you're a seasoned practitioner trying to drag your organization forward,...
Read MoreRegular price $29.99Regular price $29.99 Sale price $29.99Unit price per -
Service design
"An easy-to-read introduction to service design, with great examples from one of the world's leading service design agencies. A 'must read' for anyone who wants to become familiar with service design in theory, methods, and practice!" —Prof. Birgit Mager, President, Service Design Network gGmbHSe...
Read MoreRegular price $49.99Regular price $49.99 Sale price $49.99Unit price per -
Interviewing users
Interviewing is a foundational user research tool that people assume they already possess. Everyone can ask questions, right? Unfortunately, that's not the case. Interviewing Users provides invaluable interviewing techniques and tools that enable you to conduct informative interviews with anyone....
Read MoreRegular price $29.99Regular price $29.99 Sale price $29.99Unit price per
We're sorry. An error has occurred
Please cancel or retry.
