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Beyond Burnout offers a timely and essential exploration of the escalating stress faced by healthcare professionals in today’s demanding clinical environments. Drawing on qualitative research and interviews with frontline workers, author Filomena Riemma examines how individuals navigate emotional exhaustion, burnout, and systemic challenges, while highlighting the pivotal role of organisational structures—particularly leadership and support systems - in shaping these experiences. By integrating established theoretical frameworks, the book provides a multi-level analysis of stress management that bridges individual coping strategies with institutional responsibility.
What distinguishes this work is its practical orientation and interdisciplinary scope. It translates research findings into actionable recommendations for healthcare administrators and policymakers, offering strategies to improve staffing, leadership engagement, and professional development. In doing so, it addresses a critical gap in the literature by presenting an evidence-based framework that combines psychological insight with organisational behaviour. Particularly relevant in the wake of the COVID-19 pandemic, this book equips leaders with the tools to foster healthier, more resilient workplaces - ultimately enhancing both employee well-being and patient care outcomes.
Filomena Riemma is a PhD in Organisation Studies at the Parthenope University of Naples, Italy. She holds a Bachelor’s degree in Business Economics and a Master’s degree in Marketing and International Management. Her current research interests are centred on social responsibility, gender diversity, and work-life balance practices. In her work, she seeks to uncover how organisations can promote equitable and inclusive environments while fostering responsible business conduct.
Introduction
Chapter 1. The Perfect Storm: Stress and Complexity in Healthcare
Chapter 2. Mapping the Terrain: Theories of Stress and Coping
Chapter 3. Listening to the Frontline: Stories of Pressure and Coping
Chapter 4. What Organisations Get Wrong (and Right) About Stress
Chapter 5. Expanding Stress and Coping Frameworks
Chapter 6. Designing Healthier Organisations
Chapter 7. Bridging Theory and Practice
Chapter 8. A Call to Action
Conclusion