The book begins with the basics of communication and sentence structure in English, and leads the reader step by step through to the formal report writing and public speaking, with the aim of improving the reader's speaking, listening, reading and writing skills essential in today's global business world. The book is designed for intermediate level students and readers, and those at the advanced level who wish to give a final polish to their skills. It is suitable both for classroom use and self-study, adopting a "hand-on" approach to learning. Language learning is a living process; through the many exercises and tasks in the book, the reader will have ample opportunity to practice and learn the art of communication.