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**Business Book Awards 2025 Finalist**
‘A crucial tool for all Change Leaders.’ – Ket Patel
Organization change can be messy. Much of what matters takes place under the surface, and overlooking these hidden factors - as most change programmes do - too often results in failure and frustration. What’s the answer? More thoughtful conversation, inquiry and storytelling, which enable leaders to understand more fully what is happening under the surface in their organization and have better communication and engagement with their teams.
Based on her academic research and over 25 years of consultancy practice, Dr Susanne Evans’ ChangeStories approach enables leaders and change practitioners to have more meaningful conversations about change, create stories that can reduce resistance to change and increase engagement, and ultimately ensure the benefits of a change programme are realized.
This is a complete guide to building storytelling, inquiry and conversation into your everyday practice, including step-by-step guides, templates and case studies.
This is a fantastic book for anybody working in change communications - Amazon 5*
A great look at change management within a business. As a business owner it is an invaluable handbook to help guide decision making and all important internal communications - Amazon 5*
Full of useful tips that can help you shape your stories to make any change activity more effective - Amazon 5*
Dr Susanne Evans is an organization change consultant, researcher and podcaster on a mission to transform transformation.
Based on her 25 years in consulting and her PhD research, she developed the ChangeStoriesTM methodology, enabling her clients to ask questions, create compelling stories, and unleash powerful conversations to drive change.
- Cover Page
- Praise for ChangeStories
- Title Page
- Copyright Page
- Dedication
- Contents
- Foreword
- Acknowledgements
- Introduction
- Part I: Change can be difficult but it doesn’t have to be
- Chapter 1: The history (and reality) of change management in organizations
- Chapter 2: Leading change differently using stories
- Part II: The ChangeStories® ARIAS Model
- Chapter 3: Attention
- Chapter 4: Reflection
- Chapter 5: Inquiry
- Chapter 6: Appreciation
- Chapter 7: Storytelling
- Part III: Building your change story
- Chapter 8: Story finding
- Chapter 9: Story making
- Chapter 10: Story performing
- Chapter 11: Story honing
- Chapter 12: Concluding this story and taking action
- About the author
- Endnotes
- Index