We're sorry. An error has occurred
Please cancel or retry.
Closing the Influence Gap
Some error occured while loading the Quick View. Please close the Quick View and try reloading the page.
Couldn't load pickup availability
-
19 September 2022

** Business Book Awards 2023 Finalist **
Women leaders across the globe are experiencing the influence gap. They struggle to get their voice heard in meetings. They can’t get a seat at the table for the decisions that matter. It’s a systemic problem, not a problem with women.
It’s no wonder so many talented women experience imposter syndrome!
Closing the Influence Gap empowers women leaders to successfully navigate the workplace, leading their way and changing it for the better. It is a reference tool packed with practical strategies and a troubleshooting section which women can draw on daily to tackle the challenging conversations, decisions and situations they face.
It shows women how they can believe in themselves in challenging situations, helps them to get the recognition they deserve as leaders and provides them with the influencing skills they need to get their voices heard and increase their impact.
Carla Miller is a leadership coach and chart-topping podcast host who works with women in management and leadership roles to develop their careers and their confidence. Hundreds of women leaders from global companies, the public sector and charities have taken part in her Influence & Impact programme.
Giving women a how to manage leadership in a male dominated world. Great read for some practical tips to get busy, to be heard and to get recognition.
The hard-hitting introduction of this book perfectly summarises the harm that the Influence Gap is having, not only to women in the workplace but on organisations globally. And it’s this challenge of gender inequality that the author aims to help women to navigate through this practical and punchy guide
This book shares some incredibly practical advice that I think most people can implement relatively easily to help progress their careers.
Great read, not preachy in any way as I have found some leadership books, and one I've recommended to others.
Miller’s practical and comprehensive guide… will undoubtably be the book that many ambitious female leaders wished they had read at the start of their careers.
This book is for any female leader who is struggling to hold her own. It is grounded in reality and has practical tips on how to manage the challenges that women face at work on a daily basis... No complex theories, or tricky small print to navigate, instead practical, actionable and effective advice.
Reassuring, interesting and helped me secure a job promotion.
Carla's book was an easy read, filled with examples and each chapter was well structured. It gave me confidence, reassured me and helped me believe in myself!
Carla Miller leads us through how to handle imposter syndrome and how to overcome it. How to increase your impact in the workplace. Have your ideas heard in meetings and get the recognition you deserve. With strategies, tips, and troubleshooting all in one book tackling each scenario. With stories of the women leaders, Carla Miller has helped and put into practice the advice received.
I appreciated this realistic approach to guidance for female leaders in the workplace, especially those who are newly promoted or just starting their journey in management. I found the advice and point of view to be realistic, but not patronizing.
This book is a must read for women leaders! It is jam packed with practical strategies and troubleshooting ideas that women, as leaders, can use on a daily basis to help with challenges they face in the workplace, decision making, improving your influencing skills and to help build confidence. This books has been written from the heart and Carla's own leadership experience and passion to make an impact shines through.
This is a great book for women who want to be heard, want to influence and who want to get on with leading without having to resort to more 'male' behaviours to do so....I really wish this book existed some years back...
This guide offers invaluable advice and practical tools to support you as you navigate a working culture designed for men, by men. Carla generously shares her experience and coaching tips - a book I will be keeping close by my side and dipping into regularly I'm sure!
Carla Miller is a leadership coach and chart-topping podcast host who works with women in management and leadership roles to develop their careers and their confidence. Hundreds of women leaders from global companies, the public sector and charities have taken part in her Influence & Impact programme.
Introduction
Quiz – what’s your Influence Score?
Part 1 - The Inner Work
- COACHING TOOL: Turning down the volume on your Inner Critic
- COACHING TOOL: Tuning into your Inner Leader (includes online visualization)
- COACHING TOOL: Reframing the beliefs that are holding you back
- Why we all feel like an imposter sometimes
- Say goodbye to perfectionism and overworking
- How to worry less about work (includes online meditation for anxiety)
- Don’t wait for validation from others
- Handling negative feedback with grace
- Avoiding burnout
- Being kind to yourself
- Think like a leader
Part 2 - Being seen as a leader
- COACHING TOOL: Your Cloak of Authority
- DEVELOP YOUR PERSONAL LEADERSHIP BRAND
- LEADING YOUR TEAMBecome brilliant at delegating (includes online template)
The five mistakes managers make
- MEETING MAGICYour meeting toolkit
How we give our power away through language
Having gravitas
Part 3 - Increasing your Influence & Impact
- INFLUENCING
How we get in our own way when it comes to influencing
COACHING TOOL: Seeing things from a different perspective
A 6 step model for influencing anyone
Knowing who you need to influence
- MANAGING UPWARDS
How to train your line manager
Disagreeing with someone more senior than you
Having the difficult conversations
Turn your manager into your sponsor
COACHING TOOL: Giving feedback upwards - NAVIGATING INTERNAL POLITICS
Strategic relationship building
Your team’s personal brand matters
Gaining respect from your peers
Become the problem solver - SPEAKING THE LANGUAGE OF SENIOR STAKEHOLDERS
COACHING TOOL: The 4 questions people ask
Communicating to busy senior people
Handling objections and difficult questions
Part 4 – Developing your Career
- COACHING TOOL: The Leadership Wheel (online)
- Taking control of your career
- Why ambition isn’t selfish
- Preparing to step up to the next level
- How to succeed at interview
- Moving from specialist to generalist
- How to start a new job well
- When you’re promoted above your peers
- The myth of meritocracy and how to shout about your successes
- Knowing when to leave your job
- Dealing with redundancy
Part 4 – Troubleshooting Q&A
- A bullying boss has really knocked my confidence
- How do I keep myself motivated in challenging times?
- I feel jealous when others are promoted and I’m not
- I find it really hard to say no
- I’m younger than the people I manage
- My team are constantly asking me questions they should know the answer to
- How do I influence internally when I’m working virtually?
- There’s constant tension between my team and another team which I get dragged into
- Working virtually is really impacting my confidence
- I don’t get on with my line manager
- I really want to be liked and I’m avoiding some tough conversations as a result
- I find it very hard to say no
- My confidence has dipped since I returned from parental leave
- The menopause is impacting my performance and confidence
- May add more… - consider trans issue
Conclusion & paying it forward
Acknowledgements
About the author
Influence & Impact
Bibliography & further reading