This book takes a new look at a subject that is at the heart of all human activity—communication. Specifically designed to help you become an effective communicator, this book gives you the tools and knowledge to connect with and influence your audience whether that audience is a jam-packed auditorium or three clients at an important business meeting. Communication Basics enables you to become a think-on-your-feet presenter who not only presents with authority, but also knows how to listen to your audience effectively.