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To date, communication research in accounting has largely focused on the competencies that define what constitutes ‘effective communication’. Highly perception-based, skills-focused and Global North-centric, existing research tends to echo the skills deficit discourse which overemphasizes the role of the higher education system in developing students’ work-relevant communication skills. This book investigates dominant views about communication and interrogates what shapes these views in the accounting field from a Global South perspective, exploring the idea of ‘good communication’ in the globalized accounting field. Taking the occupational stereotype of shy employees who are good with numbers but bad with words as its starting point, this book examines language and communication practices and ideologies in accounting education and work in the Philippines. As an emerging global leader in offshore accounting, the Philippines is an ideal context for an exploration of multilingual, multimodal and transnational workplace communication.
This book is a welcome addition to the English for Specific Purposes (ESP) materials in the field of accounting. It explores the way students and professionals in accounting communicate and emphasizes the importance of well-defined relationships and effective communication in globalized accounting work. The volume is one of only a handful of resources ever produced focusing on ESP in accounting and in the context of the Philippines.
Pia Patricia P. Tenedero is Assistant Professor in the English Department of the University of Santo Tomas (UST) in Manila, Philippines and Honorary Postdoctoral Associate of Macquarie University in Sydney, Australia. She is part of the UST Research Center for Social Sciences and Education and is Associate Editor of the Asian Journal of English Language Studies.
Acknowledgments
Transcription and Translation Conventions
Chapter 1. Introduction
Chapter 2. Communication in Global Education and Work: What We Know
Part 1: Communication in Accounting Education
Chapter 3. The Discourse of ‘Effective Communication’ in the Curriculum
Chapter 4. Communicating in the Accounting Classroom
Part 2: Communication in Accounting Work
Chapter 5. ‘Effective Communication’ as Criterion for Employment
Chapter 6. Communicating in the Accounting Workplace
Chapter 7. What Counts as ‘Good Communication’
References
Appendix: Profile of Participants
Index