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The weight of constant digital connection is the default condition of working life, home life, and everyday personal life – driving us to engage more with platforms than with people, a new state of constant disconnection that we cannot escape. Overflowing email inboxes, deluges of mobile phone notifications and torrents of social media posts—the flow of communication in its abundance is today's individualized interface for interpersonal and professional practices.
Communication technologies and their use are both the needle and the thread of the wider social tapestry of everyday contemporary life. This ever-changing communication environment is where the neoliberal economic policies of the West and the commercial imperatives of the platform and data-mining industries meet. It is where the contradictions they produce can be felt day-to-day by citizens-turned-users.
How does it feel to live at the pressure points of intersecting economic realities and why does it matter? Drawing on extensive sociological research, Burchell examines how individuals try to manage connection as participation in everyday life and how, on a larger scale, the ever-expanding knowledge, communication, and data-driven economies depend on the very pressures that result from our disparate communication needs. With so much time spent managing the pressures of our communication environment, we often overlook the way media technologies produce systemic tensions that are reshaping how we interact with each other and what we understand to be social connection today.
"Constant Disconnection is a fascinating and important exploration of the modern moment of constant connectivity. It spells out a compelling, counterintuitive argument—in effect offering a unified field theory of the effect of advanced communications on people and social systems." —Lee Rainie, Pew Research Center
"Taking a broad sociological approach, Burchell enters into the debate around the influences of a persistently online and connected culture, in which people are seemingly in touch with everyone yet feel isolated.... Recommended." —N. D. Bowman, Choice
"You should read Constant Disconnection because it offers rich observations on life in a hyper-connected reality and the heavy weight of maintaining relationships through communicative platforms. It will explain why some people get angry when they get a phone call or frustrated because a friend keeps sending voice messages after being told they are unwelcome. It will also help you understand how such apparently small and personal reactions are not that small and personal after all, but related to issues of power, historical context, and how professional and personal considerations collide and conflate." —Trine Syertsen, Contemporary Sociology
"Burchell's book is illuminated by extensive qualitative interviews. He writes well about how these freelance workers, who reach for their phones first thing after waking and only relinquish them moments before going to sleep, manage degrees of networked presence and networked absence." —Judy Wajcman, American Journal of Sociology
"Burchell offers a compelling exploration of contemporary communication dynamics, contributing meaningfully to ongoing discussions about navigating an inescapably digital world and reminding readers that real people inhabit this social experiment. His work underscores the counterintuitive ways in which communication intended to connect can, at times, foster disconnection—a theme to which Constant Disconnection makes a significant contribution." —Mackenzie Cato, Journalism & Mass Communication Quarterly
Acknowledgments
Introduction: The Disconnected Sociality of Everyday Life
1. Economies of Communication Management
2. Managing Time
3. Managing Connection
4. Practicing Surveillance
5. Practicing Authenticity
6. Practicing Metacommunication
Conclusion: To Count and Be Counted
Notes
Index