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Crack the Customer Mind Code

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Crack the Customer Mind Code reveals how to align sales messaging with the natural flow of pathways through the human mind, leading prospective customers to say “yes!”
  • 10 May 2016
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Crack the Customer Mind Code is destined to upend how you approach marketing, advertising, and selling. Even as customer attitudes have shifted during this new century due to technology, the economy, and emotionally draining negative news, the way in which the human mind processes information remains constant.

Marketing and sales messages often fall short because they are not aligned with how the mind naturally processes information and makes decisions. In Crack the Customer Mind Code, veteran marketer Gary Hennerberg reveals seven pathways through the mind and lays out how to align marketing messaging with the various ways people think. Discover how you can:

1. Identify and create the personas of your core customer segments. The twelve most observed personas are detailed for immediate adaptation.

2. Stimulate emotion through fear, uncertainty, and doubt.

3. Calm the mind with your solution to enable clearer thinking.

4. Properly position, or reposition, your product or organization to initiate new short-term memory.

5. Use storytelling to deepen the new memory and convert it to long-term memory.

6. Logically interpret your sales presentation offer and create a compelling conclusion.

7. Persuade and lead your prospects to a sense of self-permission to buy.

Overlaying these proven concepts onto each of the twelve defined personas, Hennerberg shows you how to powerfully transform marketing campaigns that move prospects to action.

Once your message and personas are aligned, you now are equipped to solve the puzzle of getting your prospective customers to YES!

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Price: $17.95
Pages: 238
Publisher: Morgan James Publishing
Imprint: Morgan James Publishing
Publication Date: 10 May 2016
Trim Size: 9.00 X 6.00 in
ISBN: 9781630476984
Format: Paperback
BISACs: BUSINESS & ECONOMICS / Marketing / General, BUSINESS & ECONOMICS / Marketing / Direct, BUSINESS & ECONOMICS / E-Commerce / Internet Marketing
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Gary Hennerberg is a veteran marketing professional, equally accomplished in the dual roles of copywriter/creative director and analytic consultant. He has created and overseen hundreds of marketing campaigns that have reached tens of millions of households and businesses around the world. He is in demand as a consultant, speaker, trainer, and author. 

Acknowledgements

Introduction

Chapter 1 The Mind and Three Imperatives

Chapter 2 Mind Mysteries

Chapter 3 The Seven Pathways

Chapter 4 #1 Identify the Persona

Chapter 5 Stimulate Emotion

Chapter 6 Calm the Mind

Chapter 7 Position / Reposition

Chapter 8 Storytelling

Chapter 9 Interpret

Chapter 10 Permission to Act

Chapter 11 Mind Pathway Comprehension by Channel

Chapter 12 Coming Full Circle: Pathways as Strategy

Chapter 13 Persona #1: Trailblazers/Early Adopters

Chapter 14 Persona #2: My Brand/My lifestyle/My Growth

Chapter 15 Persona #3: Money Matters

Chapter 16 Persona #4: On Financial Edge

Chapter 17 Persona #5: Right Thing to Do

Chapter 18 Persona #6: Love and Social Relationships

Chapter 19 Persona #7: Adrenaline Seekers: Opportunists

Chapter 20 Persona #8: Safe Players

Chapter 21 Persona #9: Hiding My Compulsion

Chapter 22 Persona #10: Fifty Plus

Chapter 23 Persona #11: Business 8 to 5

Chapter 24 Persona #12: Did I Matter?,/p>

About the Author

End Notes

CustomerMindCode.com Resources