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Digital Relationships

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Why do so many organizations fail to mobilize the social networks of employees to respond to disruptions, innovate, and change? In Digital Relationships, Jason Davis argues that individual and orga...
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  • 14 February 2023
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Why do so many organizations fail to mobilize the social networks of employees to respond to disruptions, innovate, and change? In Digital Relationships, Jason Davis argues that individual and organizational interests about networking can come out of alignment such that the network ties that individuals form are organizationally sub-optimal for achieving their most ambitious goals. Developing a new perspective about networks and organizations, he explains through network agency theory how network problems emerge, the role of digital technology adoption by organizations in amplifying misalignment, and the capacity of managers and function of the executive to resolve agency problems and mitigate their impact. Drawing on over a decade of qualitative research in US, Asian, and European "big tech" companies and new analytical and computational modeling, this book offers new interpretations and solutions to the pathologies that emerge from organizationally detrimental networking behaviors and in the face of managerial interventions.

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Price: $70.00
Pages: 294
Publisher: Stanford University Press
Imprint: Stanford Business Books
Publication Date: 14 February 2023
Trim Size: 9.00 X 6.00 in
ISBN: 9780804791106
Format: Hardcover
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"In this highly original volume, Jason Davis revisits the classic problem that individual and organizational goals typically diverge. He does so in the context of modern digital media that dramatically facilitate individuals' creation of network ties. When such networking is at cross-purposes to organizational well-being – as often happens when weak ties proliferate – managers badly need the ingenious advice that Davis offers."—Mark Granovetter, Joan Butler Ford Professor, Stanford University; author of Society and Economy: Framework and Principles
Jason Davis is an Associate Professor of Entrepreneurship at INSEAD. His work has been published in top academic journals, such as the Administrative Science Quarterly, The American Economic Review, and the Strategic Management Journal.
1. Networks are the Problem: Confronting the Social Capital Consensus
2. Too Many Ties: Divergent Interests with the Falling Costs of Digital Networking
3. Ties Too Weak: Insufficient Firm-Specific Social Investments to Mobilize Diversity
4. Entrenched Brokers and Ossified Bridges: Monopolies of Information and Control
5. Scale Too Free: Negative Externalities of Inequality in Social Capital
6. Persistence: Managerial Intervention Transience and the Reemergence of Agency Problems
7. Agentic Function of the Executive: Strategic Social Capital and the Work-From-Home Experiment
8. Network Governance:ReinterpretingOrganizational Design and Boundaries
9. Network Agency over the Life Cycle: Entrepreneurship and Innovation Ecosystems
10. A Research Agenda: More Cases, More Models, More Experiments