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Available open access digitally under CC-BY-NC-ND licence.
From mental health services to family support, the overlooked and often overburdened penal voluntary sector (PVS) provides vital assistance to those impacted by the criminal justice system. This book offers a thorough analysis of PVS practitioners’ emotions, and the sector’s largely unrecognised potential to improve criminal justice outcomes.
Drawing on research with a diverse range of PVS practitioners, the book provides a means to enrich service delivery and outcomes, and to address systemic disadvantages. Developing insights from symbolic interactionism and narrative criminology, it shows how attending to the intersections of emotion, action and power is essential for understanding the PVS’s transformative potential, and for reimagining the sector’s role in criminal justice systems worldwide.
Katie Quinn is Assistant Professor of Sociology in the Maxwell School of Citizenship and Public Affairs at Syracuse University.
Gillian Buck is Associate Professor of Social Work at the University of Chester.
Philippa Tomczak is Professor of Criminology and Criminal Justice at the University of Nottingham.
1. Introduction
2. Theoretical and Conceptual Foundations
3. The Weight of the Work
4. The Emotions of Lived Experience Work
5. How They Kept Going
6. What Remained Unsaid
7. Conclusion