Tim McSweeney and Victoria Herrington are Research Fellows, Mike Hough Director and Paul J. Turnbull Deputy Director, all at the Institute for Criminal Policy Research at the School of Law, King's College London. Jim Parsons is Senior Research Associate at the Vera Institute of Justice, New York.

Chapter 1: Background: Background to the programme; Aims and objectives of the programme; The programme's target group; Methodology; The report; Chapter 2: How the programme performed: The effectiveness of D2W as a pan-London referral mechanism; Client perceptions and experiences of D2W; The short-term impact of D2W on offending behaviour; Chapter 3: Constraints on programme performance: Setting the programme up; Wider structural and organisational changes; Internal programme management and organisation; Recruiting and retaining staff; Confusion about the scope of the scheme; Problems identifying multiple needs; Treatment planning and care management; Addressing multiple needs: a parallel or sequenced approach?; Developing an exit and forward strategy; Chapter 4: Conclusions: Did D2W help those who engaged with it?; Did D2W reach the target number of offenders with multiple needs?; Did D2W actually address multiple needs?; Was the D2W concept viable?; What funding and performance management regimes might better foster partnership work?; How best should government contract with the voluntary sector?; Successors to D2W?; Conclusion.