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Navigating Ambiguity to Create L&D Solutions
Being a learning designer means solving problems without a playbook. Sometimes you’re handed a vague request. Other times, you notice a performance gap, a broken workflow, or a missed opportunity and feel driven to create something new. But what if you’re not sure how to start, what to build, or whether it will even work?
Getting Unstuck in Learning Design is your practical guide for those gray areas where many learning designers stall. You will learn to navigate ambiguity and shift priorities seamlessly in your day-to-day learning design work. Expert learning experience designer Melissa Milloway leads you through how to:
- Find your spark and turn it into momentum.
- Identify the right problem.
- Determine where to focus your time and energy.
- Use iterative design to test ideas, build credibility, and earn buy-in over time.
Whether you’re stuck on a specific project, stuck in routines that no longer serve you, or stuck wondering how to grow in your role, Milloway offers methods to create clarity and momentum. This book will help you think and act like a designer—more curious, adaptive, and willing to move forward before all the details are clear.
Melissa Milloway is a learning designer who works across learning strategy and experience design to help teams make progress when direction is uncertain. She has designed learning systems in complex, fast-moving environments at organizations including Amazon and Microsoft. Milloway is a frequent industry speaker known for practical, modern approaches to learning design. Her work focuses on helping learning designers build clarity, earn trust, and move forward before all the details are clear. She lives in Seattle, Washington.