List of Contributors. About the Editors. Individual Sources, Dynamics, and Expressions of Emotion. Root Causes of Positive Emotion at Work. Emotional Regulation and Ideation. Sympathy and Anger: The Role of Attributions in Emotional Responses to Abusive Supervision. Putting the Emotion Back: Exploring the Role of Emotion in Disengagement. The Arm Model to Develop Emotion-Related Abilities (Ability EI). A Theoretical Examination of Mixed Group Mood: The Construct and its Performance Consequences. Pictures of Facial Affect-Ulm (PFA-U): A New Facs-Based set of Pictures for Basic Emotions. Service Employees’ Trait Authenticity and Customer Satisfaction. Emotional Labour and its Consequences: The Moderating Effect of Emotional Intelligence. Lagged Influences of Customer Mistreatment on Employee Mood: Moderating Roles of Maladaptive Emotion Regulation Strategies. Brief Emotional Vocal Expressions: Proxies for Decision Making in Emergency Calls?. “My Boss is Probably the Devil!” Exploring Employees’ Online Vents. Affective Displays in E-Mail Communication: Evidence from the Lab and the Field. @ The Emotional Verge: When Enough is Enough in Email Conversations. Appendix: Conference Reviewers. Individual Sources, Dynamics, and Expressions of Emotion. Research on emotion in organizations. Individual Sources, Dynamics, and Expressions of Emotion. Copyright page.