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Just ›A Machine for Doing Business‹?

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Katja Schönian analyses internal communication and branding strategies in connection with the implementation of a new company intranet. Based on qualitative data, the study contrasts managerial exp...
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  • 09 August 2022
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How is a new intranet involved in an ongoing merger integration process? Katja Schönian analyses internal communication and branding strategies in connection with the implementation of a new company intranet. Based on qualitative data, the study contrasts managerial expectations and everyday usage of the intranet in distinct work settings. Relying on social practice theories and research in Science & Technology Studies, Katja Schönian unpacks the different logics the intranet brings together and, furthermore, interrogates the characteristics that make an (un)workable technology. The book sheds light on the informal practices and politics surrounding the technology implementation process. It provides readers with new insights into the dynamics of a merger integration process, the production of worker subjectivity, and the increasing involvement of technologies in contemporary knowledge work.
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Price: $45.00
Pages: 244
Publisher: transcript publishing
Imprint: transcript publishing
Publication Date: 09 August 2022
Trim Size: 8.86 X 5.83 in
ISBN: 9783837661873
Format: Paperback
BISACs: SOCIAL SCIENCE / Sociology / General, BUSINESS & ECONOMICS / Organizational Behavior, SOCIAL SCIENCE / Media Studies
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Katja Schönian gained her PhD at Europa Universität Viadrina, Frankfurt/Oder. Prior to this, she completed the three-year postgraduate programme »Sociology of Social Practices« at the Institut für Höhere Studien (IHS) in Vienna where she also worked as a junior researcher. She holds a Master's degree in »Critical and Creative Analysis« from the Sociology Department at Goldsmiths College, University of London and finished the BA-programme »Philosophy and Culture« at Universität Witten/Herdecke. Her research interests involve the study of work practices and technologies, consumer research, and methodological innovations within qualitative research.

Frontmatter 1
Contents 5
Acknowledgements 11
List of Figures and Tables 13
1 Introduction: Intranet technologies 15
2 Researching the Intranet in Telecompany-X: Methodological Considerations 49
3 Cultivating differences: Orientation and sensemaking in the post-merger company 85
4 A "medium of Internal Communications" and an "employee-portal": The divided Intranet 115
5 "This has to be coordinated": Interacting with one another as part of 'mundane' knowledge work 153
6 Searching "our internal Google": Working around and towards the intranet 177
7 Conclusion: More than a machine for doing business 205
Bibliography 223