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Just Ask!

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A simple seven-step system to help you unlock the most powerful tool of all for growing sales – referrals from your existing client base – without being pushy.
  • 11 January 2022
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‘A trusted referral is the holy grail of advertising' – Mark Zuckerberg

The fastest, easiest, most sustainable way to bring in new clients and grow sales is to ask for referrals from your network; clients, intermediaries, family, friends, and existing and former colleagues. And yet most sales professionals don’t ask, or if they do, they end up making themselves and their client feel awkward.

Graham Eisner has spent 30 years understanding the mindset and methods behind asking for referrals. His 7-step plan helps salespeople understand their own reluctance, change their mindset, and apply practical techniques so they can ask in a way that’s both natural and effective.

From preparation before the meeting and identifying the ‘bridge line’ to qualifying the referral and managing the response, each step is supported by worksheets and summaries to help you put the principles into action today, so that you can start growing your sales and your business immediately.

Graham became one of Goldman Sachs’s most successful sales professionals by developing a powerful referrals methodology, and he now teaches his system to clients worldwide, including Barclays, Julius Baer, and Deutsche Bank, as well as smaller businesses.

Foreword by Brett Lankester
Former Chief Executive Officer, London, Union Bancaire Privée

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Price: $20.99
Pages: 210
Publisher: Practical Inspiration Publishing
Imprint: Practical Inspiration Publishing
Publication Date: 11 January 2022
Trim Size: 8.50 X 5.50 in
ISBN: 9781788603218
Format: Paperback
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Fascinating exploration of some of the human foibles and insecurities that prevent us from doing something pretty fundamental in building a business. Well written and with practical tips. Certainly something I’ll be making use of.

Graham Eisner has devoted 30 years to understanding the power of client referrals for businesses, first as a private client salesperson at Goldman Sachs and more recently as a referrals sales coach and trainer working with brands such as Barclays, Julius Baer and Deutsche Bank as well as smaller businesses.

Foreword

Key Takeaways

PART ONE Don’t Hold Back

Chapter 1 Why Ask?

Chapter 2 The Number One Strategy

Chapter 3 Why People Don’t Ask

Chapter 4 Make It Easier for Yourself

Chapter 5 Improving Your Confidence

PART TWO How to Ask for Referrals: A 7-Step Plan

Chapter 6 Preparing to Ask (Steps 1 & 2)

Chapter 7 Leading the Conversation (Steps 3, 4 & 5)

Chapter 8 Preparing Your Client (Step 6)

Chapter 9 Following Up Effectively (Step 7)

PART THREE Thinking Laterally

Chapter 10 Asking for Referrals from Intermediaries

Chapter 11 Asking Friends and Family

Chapter 12 Making the Most of Internal Referrals

Chapter 13 Using Networking to Ask for Referrals

Postscript Asking in a Pandemic

Appendix Summary Points Overview from each Chapter