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In today’s globalised world, large-scale migration is the norm. A contributing factor to the successful settlement of migrants is the ability to access work and economic security. This book focuses on the lived experiences of migrants who (try to) access the workplace, and explores the barriers and support they encounter. The editors bring together studies which look at the ways in which inclusion and exclusion from the workplace are done linguistically from historical, discourse analytical, narrative and language assessment perspectives. The chapters represent an innovative, holistic, intersectional and multidisciplinary approach to the subject, and illustrate a wide range of analytical methods and theoretical tools for the study of multilingualism and professional identity. The rich empirical data contained in the book cover a variety of professional contexts and countries, and the book will appeal to both specialist and non-specialist audiences.
Jo Angouri is Professor and Academic Director of Education and Internationalisation at the University of Warwick, UK. Her research focuses on workplace interaction (corporate/health), multilingualism, diversity and migration, and language and politics.
Julie Kerekes is Associate Professor in Language and Literacies Education at the Ontario Institute for Studies in Education, University of Toronto, Canada. Her research interests include interlanguage pragmatics, language and power in intercultural institutional settings, and workplace communication.
Minna Suni is Professor of Finnish Language at the University of Jyväskylä, Finland. She is a specialist in Finnish as a second language. Her recent research projects have focused on second language learning and use in the workplace.
Contributors
Chapter 1. Jo Angouri, Julie Kerekes and Minna Suni: Migration and Language at Work: Current Trends and Future Opportunities for Multidisciplinary Research
Chapter 2. Florian Hiss: Contextualising Diversity, Work and Mobility across Time: Cases from Norway's 'High North'
Chapter 3. Nóra Schleicher: 'Doctor Johnny': The Discursive Construction of the Medical Doctor as an Immigrant
Chapter 4. Fiona O'Neill: Multilingual Professionals, Monolingual Contexts and Multicultural Mindsets: Towards an Intercultural Mindset
Chapter 5. Marta Kirilova: 'Getting the Job Done': Conventional Expressions as Shibboleths in Multilingual Job Interviews
Chapter 6. Marja Seilonen and Minna Suni: Assessing and Analysing Health Care Finnish: Test Performance and Lived Experiences
Chapter 7. Julie Kerekes and Jeanne Sinclair: The Role of Soft Skills in Vocational ESL: Their Potential to (Dis)Empower Migrant Employment Seekers
Chapter 8. Johanna Tovar: Impression Management Games: Language and Mobility among Southern European Migrants in a London Call Centre
Chapter 9. Art Babayants: Understanding the Immigrant Actor through a Multilingual Lens
Chapter 10. Kristina Humonen and Jo Angouri: ‘[They] thought I didn’t know how to be a chef because I didn’t speak Finnish’: Gatekeeping and Professional Role Enactment in a Multilingual Kitchen Context
Index