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The aim of this book is to enhance theoretical and practical understanding of quality management in tourism and hospitality. It provides a benchmark of current knowledge, and examines the range of research methods being applied to further develop tourism and hospitality service management research. It is hoped that this book will stimulate new research questions by highlighting tensions and challenges in the area.
Price: $203.00
Pages: 384
Publisher: CAB International
Imprint: CAB International
Publication Date:
14 September 2006
Trim Size: 9.61 X 6.77 in
ISBN: 9781845930127
Format: Hardcover
