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Mastering Microinteractions
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09 November 2026

It’s easy to focus on the big things when you’re a leader – strategy, presentations, projects, deadlines. But it’s the little things that make all the difference: the day-by-day micro-interactions that build (or break) relationships. By paying attention to everyday habits, behaviours and language, you can transform both how you show up as a leader and the results you achieve – in just 6 minutes!
Sarah Langslow is a leadership development specialist, coach, speaker and writer on powerful, human-centred leadership. She has integrated two decades of hands-on experience building leadership skills and behaviours in the corporate and elite sporting worlds to become a sought-after coach and trusted adviser to senior leaders.