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Mind the Inclusion Gap
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07 October 2025

From the US to Europe and beyond, diversity and inclusion efforts are increasingly being caught in the crossfire of a culture war. As the backlash against ‘DEI’ grows, fairness and dignity are being reframed as divisive – rather than just smart business. So how did we get here, and what can we do about it?
Very few of us are skilled in inclusion, hoping it will be enough to be ‘nice’. However, this optimistic attitude can turn would-be allies into passive bystanders. This book is for anyone who wants to support equality: inside are tools and practical guidance to help navigate complexity, challenge complacency and take meaningful action.
"An important book, full of startling statistics and personal stories, which come out of solid experience." Razia Iqbal, BBC News
"A refreshing read, allowing space for those less well advanced, and even those less well inclined, towards diversity." John Amaechi, psychologist
"Suzy Levy shares uncomfortable insights into ourselves and society, then provides ways forward with humanity and wisdom." Jeremy Sanders, CBE FRS, University of Cambridge
Suzy Levy is a specialist in inclusion and diversity who is widely recognised for her pragmatic and thoughtful approach to often emotive and messy situations. She works with senior leaders across public, private, education and third sectors to solve some of the most complex social issues of our time. In addition to her client work, Suzy is Chair of the Women’s Sport Trust, Chair of Wimbledon Beach Volleyball Club, and was a non-executive director in the UK government for 7 years.
In 2025, Suzy was recognised in the King’s New Years Honours List, receiving an MBE for services to inclusion and diversity in sport.
Mind the Inclusion Gap, her first book, is the result of decades of learning about inclusion and showcases her personal mission to create a more equitable and fairer society by helping others gain the confidence and knowledge they need to take impactful action.
Foreword
Introduction
Preface
Part 1:
1. The Shadow of Our Past
2. The Strength of Social Norms
3. What Happens Out There Matters in Here – the World and the Workplace are Inextricably Linked
4. Our Diversity Mess
5. When Belief Systems Compete
Part 2:
6. Lessons in Inclusion
7. The Power of Relationships – Exploring Authenticity, Affinity and Bias
8. Choosing Your Role
9. Allyship in Action
10. Hope, Heroes and the Bonus of Bravery
Glossary
Acknowledgements
Endnotes
Index
A Note on the Author