Map creation is one of the most widespread and universally understood visualization techniques. Mapping out the learner’s journey establishes connections, predicts learner reactions, anticipates challenges, and reveals missing pieces. Such maps bring an instructional design to life. In this issue of TD at Work, Iuliia Algasova provides:

• An overview of learner journey maps
• Examples of mapping techniques
• Key components
• Explanations for how to improve learning design
• A change management use case

The Tools & Resources in this issue are a Worksheet: Learner Journey Map and a Template: Learner Journey Map.