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Next Gen QM – 101 New Perspectives for an Effective Quality Management
How can the complex topic of quality management be communicated clearly, inspiringly, and in a practical way – always keeping effectiveness in mind, without condemning what already exists, while also focusing on current dynamics and changes?
This exceptional professional book provides answers. It brings together 101 visualized perspectives: each image serves as a stimulus, a thought-provoking impulse, and a practical tool. From generational change in QM and error culture to digitalization, new paradigms, roles, and perspectives - Benedikt Sommerhoff makes visible what has shaped quality management so far and how we can find solutions to the diverse current and future challenges of quality management.
- Clear and to the point: Complex content is conveyed concisely.
- Inspiring and practical: The visuals are drawn from real projects and experience.
- Contemporary and visionary: The book opens up new paths for “Next Gen QM” – more agile, more digital, more effective.
