Frontmatter -- Acknowledgements -- Contents -- Introduction. Expert Systems and Organizations -- Chapter 2. Devising Expert Systems in Organization Theory: The Organizational Consultant -- Chapter 3. Creating an Expert System to Design Organizations: DESIGN 6 -- Chapter 4. Formalizing Organizational Theory: A Knowledge-Based Approach -- Chapter 5. Building an Artificial Intelligence Model of Management Policy Making: A Tool for Exploring Organizational Issues -- Chapter 6. Expert Systems Supporting Organization and Information Management -- Chapter 7. Environmental and Organizational Interactions in the Design of Knowledge Based Systems: The METAL Case -- Chapter 8. Casting Managerial Skills into a Knowledge Based System -- Chapter 9. A Cost/Benefit Analysis of Expert Systems -- Chapter 10. An Overview of Expert System Principles -- About the Authors -- References -- Systematic index -- Backmatter