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In this comprehensive account, Janice Morphet analyses the role and use of outsourcing within the UK public sector since the mid-1970s.
Morphet examines the many drivers for the use of outsourcing in the public sector, including international agreements, new public management, performativity and austerity. She also takes in to account the role and failures of the private sector and its response to the opening up of public sector competition.
By investigating the way that outsourcing has been used in different service sectors and across scales, the book illustrates the impact it has had on ideology, policy narratives and public expectations in the present.
Introduction
The Legal Basis for Competition in Public Services
Competition in Utilities
Preparing to Outsource Government Services
Local Government: Compulsory Competition and Best Value
Creating the Public Services Market
Outsourcing Central Government Services
Liberalising Health Services and Functions
Outsourcing in Education
The Third Sector and Social Value
Taking Back Service Delivery
Conclusions