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Purpose-Driven Innovation takes readers inside the UN Lab for Organizational Change and Knowledge (UNLOCK) to discover a new theory of change management, developed to help managers navigate accelerating, global, societal challenges such as the Covid-19 pandemic. Using real UN cases, arranged according to the UN change framework, the authors show how this new theory works in the real world, overcoming bureaucratic obstacles and the challenges of the digital era.
This is the first book to set out how change management models work in practice in the context of the Sustainable Development Goals (SDGs). It is an essential primer for all organizations, small and large, public or private, within and outside of the United Nations, working to help achieve the SDGs through organizational change in the wake of crisis.
From two authors with first-hand experience comes the most innovative answer to the formidable challenge of managing change in a complex organization. A must read for anyone interested in the United Nations and in change management.
Jens P. Flanding trained as an economist at Royal Holloway College and McGill University and earned his doctorate from the London School of Economics and Political Science. He is Faculty for Designing and Managing Organizational Change at the United Nations System Staff College and a Member of the Change Management Peer Network of the UN Laboratory for Organizational Change and Knowledge. He has led strategic change initiatives for Deloitte Consulting clients and senior staff member at the IMF, UNHCR, UN Environment, and PAHO/WHO. He authored, with Genevieve and Sheila Cox, award-winning The Technology Takers: Leading Change in the Digital Era (Emerald Publishing, 2019).
Genevieve M. Grabman is an attorney with a Juris Doctor from Georgetown University Law Center, a Master of Public Health from Johns Hopkins University, and a bachelor’s in political science from the University of North Carolina. Genevieve is a District of Columbia Commission on the Arts and Humanities Fellow and member of the UNLOCK Peer Network. She has led policy reforms at UNHCR and PAHO/WHO and began her career at UNICEF as a Peace Corps Volunteer. She authored Challenging Pregnancy: A Journey through the Politics and Science of Healthcare in America (University of Iowa Press, 2022) and, with Jens, The Technology Takers: Leading Change in the Digital Era.
Section 1. A Purposive Approach to Change Management
Chapter 1. Towards Purposive-Driven Change Management
Chapter 2. A Practice of Purpose-Driven Change Management
Chapter 3. The UNLOCK Framework
Section 2. Managing Change in the UN: Precedents Revealed in Cases
Chapter 4. Innovating in the UN
Chapter 5. Delivering Diversity and Inclusion Changes in the UN
Chapter 6. Transforming Global Shared Services in the UN
Chapter 7. Launching ERP Systems to Deliver Successful Change
Chapter 8. Involving Change Agents to Ensure Successful Changes
Chapter 9. Uniting Governance, Risk, and Compliance to Generate Cultural Change
Section 3. The Future of Change Management
Chapter 10. Refining and Unlocking Change Management
Chapter 11. Designing New Change Cases
Chapter 12. Conclusion