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Quality 4.0, born from the digital transformation of Industry 4.0, bridges the gap between digital and physical realms by integrating technologies, human intelligence, and systems to enhance organizational performance and achieve excellence. Just as Industry 4.0 prioritizes digital integration for manufacturing efficiency, Quality 4.0 utilizes technology to improve product quality, elevate customer satisfaction, and optimize quality management systems.
In Quality 4.0: From Theory to Practice authors address the emerging concept of Quality 4.0. Despite its potential, organizations face challenges in understanding and implementing Quality 4.0 effectively. This comprehensive volume not only provides a theoretical framework but also offers a number of case studies from various industries, organization sizes, and locations. Through these case studies, readers gain valuable insights into real-world transitions towards Quality 4.0, equipping them with the knowledge and guidelines necessary to navigate this transformative journey within their own organizations. While Quality 4.0 presents opportunities for enhanced performance and growth, its implementation requires addressing challenges such as resource constraints, awareness gaps, and cultural transformation, underscoring the complexities inherent in adopting this paradigm shift in quality management.
This collected edition is essential reading for academics and professionals in quality management, digital transformation, and organizational development. Whether aiming to improve quality practices, adopt emerging technologies, or achieve organizational excellence, this work is a crucial resource for staying ahead in today’s dynamic business environment.
Paulo Sampaio, University of Minho, Portugal.
Pedro Domingues, University of Minho, Portugal.
André M. Carvalho, Universidade NOVA de Lisboa, Portugal.
Chapter 1. From Theory to Practice: Conceptualization and Industrial Validation of a Quality 4.0 Transition Roadmap; Ana Rita Dias, André Carvalho, Pedro Domingues, and Paulo Sampaio
Chapter 2. Big Data 3D (Domain/Data/Discovery) Quality Learning Framework; Pedro M. Saraiva and Marco S. Reis
Chapter 3. Do Management System Standards (MSSs) help us with the challenges of Quality 4.0? A case study; Martí Casadesús and Vesna Milovanović
Chapter 4. Conceptual Model of a Process Performance Evaluation Towards Quality 4.0; Izabela D. Czabak-Górska, Katarzyna Rudnik, and Aneta Kucińska-Landwójtowicz
Chapter 5. Continuous Quality Improvement in Human-Robot Collaboration: A Quality 4.0 Methodological Approach; Riccardo Gervasi, Matteo Capponi, Luca Mastrogiacomo, and Fiorenzo Franceschini
Chapter 6. Barriers and Enablers of Quality 4.0: A Systematic Literature Review; Olugbenga Ayo Ojubanire, Vincent Junior Phiri, Moya Lerigo-Sampson, Anabela Da Silva Filipe Soares, and Mel Hudson Smith
Chapter 7. Quality 4.0 in Additive Manufacturing: New Manufacturing Technologies and Quality Standards; M. Paşa Gültaş
Chapter 8. Implementing Lean Six Sigma 4.0 and Demand-Driven Material Requirements Planning for Enhanced Maintenance, Repair, and Operations Inventory Efficiency and Cost Reduction; Jesús Vázquez-Hernández, Jorge Andrés Peinado, Fernando González-Aleu, Edgar Marco Aurelio Granda-Gutierrez, Carol Ptak, and Chad Smith
Chapter 9. Revolutionizing Supply Chains: AI and Digital Twins Forge the Future of Quality Management; Cristina Ciliberto
Chapter 10. The Practice of Quality 4.0 in China; China Association for Quality