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Rethinking Hospitality and Tourism Education

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This book offers research, case studies and examples of best practice that address cutting-edge higher education issues. It explores transformative learning practices in hospitality and tourism edu...
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  • 11 March 2025
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This book offers empirical research, case studies and examples of best practice that address cutting-edge and contemporary higher education issues. It aims to inspire hospitality and tourism educators and scholars to embrace transformative learning approaches that promote student-centred learning in times of rapid change. The chapters explore transformative learning practices in hospitality and tourism education while disclosing innovative and transformative approaches to teaching and learning that respond to the changing needs and demands of both students and industry. The book advances the ongoing discussions and innovations in hospitality and tourism education and informs current and future research and practice. Its focus on digital technology and a range of innovative pedagogy for teaching and learning methods provides a practical, engaging and essential toolkit for teachers and learners.

Chapter 16 is free to download as an open access publication under a CC BY licence. You can download it here: https://zenodo.org/records/14604731

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Price: $164.95
Pages: 331
Publisher: Channel View Publications
Imprint: Channel View Publications
Series: Aspects of Tourism
Publication Date: 11 March 2025
Trim Size: 9.20 X 6.15 in
ISBN: 9781845419431
Format: Hardcover
BISACs: BUSINESS & ECONOMICS / Industries / Hospitality, Travel & Tourism, Hospitality, sports, leisure and tourism industries, EDUCATION / Adult & Continuing Education, EDUCATION / Educational Policy & Reform / General, EDUCATION / Schools / Levels / Higher, Higher education, tertiary education, Educational strategies and policy
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This book valuably prompts readers to reflect upon their own tourism and hospitality education approach and practice, and identify areas for enhancements. Each of the chapters posit transformations in tourism and hospitality education, and considerations for specific design and delivery responses. The considerations cover areas from generative artificial intelligence to feminist approaches, academic integrity, privilege and diversity, collaboration, employability, and authenticity.
— Glen Croy, Monash University, Australia

This book demands our attention! In these dynamic times with the challenges of an ever changing education environment, this collection offers a diverse range of transformative learning approaches and perspectives to inspire and encourage us to innovate our teaching practices. This book should be in reach of every good educator.
— Niki Macionis, The University of Queensland, Australia

This timely book explores how contemporary issues like sustainability, AI advancements, and diversity challenge us to reconsider what, how and why we teach in tourism and hospitality. Contributions from international scholars blend theory with practical examples, urging us to rethink curricula and teaching methods that not only prepare graduates to be industry-ready, but also shape them into responsible leaders, capable of driving positive social and personal transformation.
— Marianna Sigala, University of Newcastle, Australia

We’ve been going round in ever diminishing circles trying to solve the wicked problems of the management, methods and marking of our teaching, training and transformation in tourism, hospitality and events – this book is the circuit breaker!
— Naomi Dale, University of Canberra, Australia

Marcela Fang is a Senior Lecturer at William Angliss Institute, Melbourne, Australia.

Kim Williams is an Academic Consultant in Education and Innovation, Melbourne, Australia.

Alison Morrison is a Professor and Associate Dean of Research at William Angliss Institute, Melbourne, Australia.

Tracy Harkison is an Associate Professor at Auckland University of Technology, Auckland, New Zealand/Aotearoa.

Contributors

Karen A. Smith: Foreword

Chapter 1. Tracy Harkison: Introduction

Part 1: Disruptors and Transformations

Chapter 2. Alison Morrison: Hospitality and Tourism Education: Context Conditions 

Chapter 3. Nazia Ali and Birte Schmitz: Transformative Learning in Hospitality and Tourism: From Critical Pedagogy to Critical Digital Pedagogy 

Chapter 4. Alicia Orea-Giner and Prachi Thakur: Using Feminist Approaches to Foster Mental Wellbeing in Hospitality Classrooms

Chapter 5. Kim Williams: Academic Integrity: A Discourse Concerning Contract Cheating

Chapter 6. Ajay Khatter and Andrew Dolphin: Artificial Intelligence (AI) and the Traditional Classroom Model: Collaborative Integration for Enhanced Learning

Part 2: Design and Approaches

Chapter 7. Olga Junek and Colin Drake: Run With It, Not Against It: Assessment Re(design) in Tourism, Hospitality and Events Studies Using GenAI

Chapter 8. Ana Delevska, Esha Thukral, Van Nguyen and Sandra Cherro Osorio: The 'House of Lean': Design and Application of Lean Higher Education Practices to Improve Student Outcomes

Chapter 9. Macmillion Braz Fernandes, Inga Mons, Marte Rinck de Boer and Hanneke Assen: Unleashing the Power of Trialogical Learning in Hospitality Education

Chapter 10. Karen Radcliffe and Janine Priest: Designing Authentic Assessments for Event Management Students: Developing Sustainable Communities and Enhancing Social Awareness

Chapter 11. Alexandra Constantinescu and Lisa Wyld: Authentic Assessment Design for Hospitality Studies: An Investigative Case Study Approach

Chapter 12. Prachi Thakur, Anita Manfreda and Isabella Qing Ye: Playful Pedagogy and Gamification: Developing Reflective Practitioners in Tourism and Hospitality Education

Chapter 13. Zdenka Gabrielova, Marcela Fang and Kijung Choi: Evaluating the Effectiveness of Student Collaboration: A Critical Reflection from Three Case Studies

Chapter 14. Emma Delaney and Mark Ashton: Using Attendance Monitoring as a Wellbeing Intervention Tool to Ensure Engagement with Experiential Learning

Chapter 15. George Skell, Amanda Ting, Francisco Navarrete, Mona Yang and Antoine Bisson: The Rise of Pop-Up Restaurants: An Innovative Approach to Teaching Food and Beverage Management to Hospitality Students

Chapter 16. Irina N. Pericin Häfliger: Transforming Teaching Practice into Blended Learning: A Case Study on the Role of Values and Influence
This chapter is open access under a CC BY NC ND licence and can be downloaded for free at: https://zenodo.org/records/14604731

Chapter 17. Paul Strickland: Immersive Learning Through Study Tours: A Case Study of Vietnam

Part 3: Curricula Implications

Chapter 18. Jeroen Oskam and Anna de Visser-Amundson: A Design-Based Research Inspired Curriculum to Prepare Hospitality Students for Times of Uncertainty

Chapter 19. Mairead McEntee, Victoria McCollum and Una McMahon-Beattie: You’re Going to Need a Bigger Boat (or Curriculum)

Chapter 20. Thanh Le Minh and Marcela Fang: Developing Executive Leadership Capacity in Hospitality Graduate Students through Work-Integrated Learning in Vietnam

Chapter 21. Samantha Boom: Educating the Future Women Leaders of the Hospitality Industry

Chapter 22. Valentyna Stolyarchuk: Fishbowl Discussion as a Methodological Tool for Hospitality and Tourism Education

Chapter 23. Emma O’Brien and Gavan Cleary: What’s the Big Idea? Using Blended Learning Approaches to Support the Development of Entrepreneurial Competencies in Tourism and Hospitality Education

Chapter 24. Tracy Harkison: Conclusion

Index