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This book invites a reorientation of tourism towards accountability, restorative practices and social impact
This book examines the dominant profit-driven paradigms that have traditionally underpinned tourism development. By bridging theory and practice, this book challenges conventional industry perspectives and advocates for a more sustainable and socially conscious approach to tourism development. It invites readers to question long-held assumptions, confront uncomfortable truths and engage with emergent ideas and practices that are pushing the boundaries of what socially responsible tourism can and should be. Through insightful case studies and empirical research, this book equips readers to rethink the social impact of tourism and demonstrates that profitability and accountability are not contradictory objectives but mutually reinforcing dimensions of resilient and regenerative tourism systems.
Bringing together critical theoretical perspectives and rich empirical case studies from diverse global contexts, this book does more than critique existing paradigms; it actively proposes pathways for transformation in tourism. It provides invaluable insights for academics, policymakers, educators and industry practitioners committed to shaping a more just, responsible and ethically grounded tourism sector.
This book offers a timely and significant contribution to contemporary tourism debates. It advances a strong call for ethical responsibility, resilience building, and restorative tourism practices and will be of interest to researchers, educators, policymakers and industry leaders seeking to engage with cutting-edge debates and to reframe tourism as a socially responsible and transformative force in an increasingly complex global context.
Shem Wambugu Maingi is a Senior Lecturer in Tourism Management at Kenyatta University, Kenya.
Maximiliano E. Korstanje is a Senior Researcher at the University of Palermo, Argentina.
Hiran Roy is an Associate Professor at the Canadian University Dubai, UAE.
Vanessa Gowreesunkar is an Associate Professor at the Indian Institute of Management, India.
Foreword. Babu George
Introduction. Maximiliano E. Korstanje, Shem Wambugu Maingi, Vanessa Gowreesunkar and Hiran Roy
Chapter 1. Maximiliano E. Korstanje, Shem Wambugu Maingi, Vanessa Gowreesunkar and Hiran Roy: Introduction - Corporate Social Responsibility in Tourism: From Industrialism to Postmodernity
Part 1: Social Accountability, Tourism Ethics and Sustainable Tourism
Chapter 2. Yunus Ozhasar and Erhan Bogan: Tourism with a Conscience: Navigating Social Responsibility Beyond Economic Gains
Chapter 3. Bula Hannah, Njuguna Christine Wambui, Shirandula Duncan: Integrating Ethical Initiatives for Community engagement in the Tourism Industry in Kenya.
Chapter 4. Maximiliano Korstanje: Dark Tourism and Corporate Social Responsibility: The Curiosity of Danger in Colombia and Mexico
Chapter 5. Marie C. Obasi and Aondover Eric Msughter: Social Impacts of Nollywood Movies’ Portrayal of Nigerian Cultural Heritages on Nigeria’s Ecotourism Sector
Chapter 6. Babu George, Tony Henthorne and Maxmilliano Korstanje: The Return of the Travel Agent: Agentic AI and the Future of Intelligent Intermediation in Travel and Tourism
Chapter 7. Martha Amos: From Extraction to Nourishment: Reframing Local Food Sourcing as Social Accountability in Victoria Falls, Zimbabwe’s Hospitality Sector
Part 2: Building Competencies for Social impact - Tourism Education, Accessibility and Innovation
Chapter 8. Daniela Freund: Shining a Light on Gender Equality: Educational Innovation in Tourism and Hospitality Studies
Chapter 9. Wanjiku J. Thukia and Mungai Margaret Wanjiru: Reclaiming Ethics and Inclusion: A 3E Framework for Regenerative Tourism Education through Emerging Technologies
Chapter 10. Priyakrushna Mohanty, Muskaan Muskaan and Aditi Bhartiya: Development of a Framework for Promoting Regenerative Practices and Building Resilience through Tourism Education
Chapter 11. Claudia Mcnamara, Noëlle O’Connor and Anthony Johnston: Shaping the Future of Hospitality and Tourism Employment: Ethical Tensions and the Silent Voices of Transition Year and Fifth Year Students
Chapter 12. Menna Jones and Samantha Chaperon: Teaching Accessible Visitor Experiences: Reflections on Student Learning in Tourism, Hospitality and Events (THE) Management
Chapter 13. Priyakrushna Mohanty and Anubha: Catching Them Young: Cultivating the Next Generation of Responsible Chefs
Chapter 14. Sasi Gangiah: The Recipe for Resilience: Catering Education as a Tool for Food Security in South Africa
Conclusion. Vanessa Gowreesunkar, Hiran Roy, Maximiliano E. Korstanje and Shem Wambugu Maingi