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Seven Turning Points
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06 March 2009

2009 Foreword INDIES Finalist in Business & Economics (Adult Nonfiction)
Seven Turning Points identifies the pivotal stages when nonprofits must reassess the way they operate and make fundamental changes or risk decline.
Author Susan Gross goes beyond describing symptoms and challenges and offers leaders usable advice on what to expect and what to do. You'll find:
- The characteristic pattern of problems that signal the need for change
- Reassurance that problems are inevitable consequences of change or growth
- Recommended changes in structure, leadership, management, governance, operating style, and culture
- Warnings about resistance you're likely to run into and how to manage it
- Vivid examples of what really happens in organizations based on the author's real-life experience with hundreds of nonprofits
With Seven Turning Points, you'll recognize when your organization is at a pivotal stage, understand the underlying dynamics, and be prepared with concrete actions to move the organization to the next level.