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Innovation is often presented as being in the exclusive domain of the private sector. Yet despite widespread perceptions of public-sector inefficiency, government agencies have much to teach us about how technological and social advances occur. Improving governance at the municipal level is critical to the future of the twenty-first-century city, from environmental sustainability to education, economic development, public health, and beyond. In this age of acceleration and massive migration of people into cities around the world, this book explains how innovation from within city agencies and administrations makes urban systems smarter and shapes life in New York City.
Using a series of case studies, Smarter New York City describes the drivers and constraints behind urban innovation, including leadership and organization; networks and interagency collaboration; institutional context; technology and real-time data collection; responsiveness and decision making; and results and impact. Cases include residential organic-waste collection, an NYPD program that identifies the sound of gunshots in real time, and the Vision Zero attempt to end traffic casualties, among others. Challenging the usefulness of a tech-centric view of urban innovation, Smarter New York City brings together a multidisciplinary and integrated perspective to imagine new possibilities from within city agencies, with practical lessons for city officials, urban planners, policy makers, civil society, and potential private-sector partners.
— David N. Dinkins, 106th mayor of the City of New York
Cities today are hotbeds of innovation for sustainable development, and Smarter New York City presents a compendium of fascinating and insightful case studies of how New York City is building a smarter, fairer, and greener city. This is a brilliant, timely, and remarkably useful guidebook to promote sustainable development innovations in cities around the world.
— Jeffrey D. Sachs, University Professor, Columbia University, and director, UN Sustainable Development Solutions Network
Despite countless examples of public-sector innovation throughout history, from the Roman aqueducts to the New York street grid, we often forget just how good cities are at coming up with creative solutions to pressing problems. André Corrêa d’Almeida provides us with a critical reminder of just how important—and challenging—it is for local governments to put new technology to work for residents. The thoughtful ideas explored in this book offer key lessons for how city officials, civic groups, and private-sector partners can bring the great tradition of urban innovation into the digital age.
— Daniel L. Doctoroff, CEO, Sidewalk Labs, and former NYC Deputy Mayor for Economic Development and Rebuilding
André Corrêa d'Almeida takes us on a journey into the many different lives of technological innovations. His concern is to detect what works for cities and their many diverse places, people, and needs. He succeeds, and gives us a refreshingly original book about technology in the public sector.
— Saskia Sassen, Columbia University, author of Cities in a World Economy
André Corrêa d’Almeida has produced a terrific guide to New York City's seminal experience in developing and delivering a smarter city. The exploration of strategy and real-world applications, the solutions that New York City developed, and the process it went through, will be invaluable to both cities and solutions providers in North America and beyond.
— Jonathan Woetzel, director and senior partner, McKinsey Global Institute
This is a comprehensive and timely book that uncovers the ‘secret ingredients’ of New York City emerging as one of the leading smart cities worldwide... offer[s] concise key takeaways and actionable insights for city officials, urban planners, policy makers, civil society and potential private-sector partners.
Foreword
Preface
Acknowledgments
Introduction, by André Corrêa d'Almeida
Part I: Data, Organization, and Technology
1. A City Strategy with Global Relevance: OneNYC & the SDGs, by Jessica Espey and Nilda Mesa with Sandra M. Ruckstuhl and Mihir Prakash
2. The Mayor’s Office of Data Analytics: Institutionalizing Analytical Excellence, by Craig Campbell and Stephen Goldsmith
3. LinkNYC: Re-Designing Telecommunication to Activate the 21st Twenty-First Century Creative City, by Maren Maier and Mary McBride
Part II: City Service and Domains of Life
4. The New York City Business Atlas: Leveling the Playing Field for Small Businesses with Open Data, by Andrew Young and Stefaan Verhulst
5. Incentives for Smarter Energy Management: The Experience with Demand Response, by André Corrêa d'Almeida and Christopher Lewis
6. The NYC Green Infrastructure Plan and Opportunities for Innovation in Climate Change Resilience, by Bernice Rosenzweig and Balazs Fekete
7. Innovations for Sustainability via NYC's Residential Curbside Organic, by Ana Isabel Baptista
8. Syndromic Surveillance System: The Art and Science of Actionable Health Information, by Megan Horton and Joseph Ross
9. Solving City Challenges through Neighborhood Innovation Labs: Moving from Smart Cities to Informed Communities, by Constantine E. Kontokosta, Jeff Merritt, and Sander Dolder
Part III: Safety and Mobility
10. New York City Police Department: ShotSpotter, and the Shift to “Precision-Based” Policing, by Tami Lin and Malgorzata Rejniak
11. Vision Zero NYC, by Arnaud Sahuguet
12. Midtown in Motion: Real Time Solutions to Traffic Congestion, by Lawrence Lennon and Gerard Soffian
Part IV: Becoming a Smarter City
Conclusion: A System’s Approach for Innovation in NYC, by André Corrêa d'Almeida and Kendal Stewart
Epilogue: Global Future Possibilities, by Jerry MacArthur Hultin
Contributors
Index