" ... the text is accessible and easy to read. The use of quotations and case studies are very helpful and practitioners and students should appreciate and learn from these. ... [the book] is especially helpful in promoting and developing partnerships and relationships with people with dementia and their families." Community Care

Mary Marshall has recently retired as director of the Dementia Services Development Centre at the University of Stirling. She is the author of numerous books on work with older people and older people with dementia

Margaret-Anne Tibbs was a specialist social worker with dementia in Bedfordshire. She is author of Social Work and Dementia (Jessica Kingsley Publishers, 2001) and is now a freelance consultant/trainer in dementia care.

Contents: Introduction; Part 1: The new culture of dementia care: Introduction; Old culture; New culture; Part 2: The context: Introduction; Demographics; What is dementia?; Policy and legal context; Part 3: The experience of dementia: Introduction; Personhood; Physical health; The way the person is treated by others; Continuum of mistreatment through malig. social psychology to abuse; Behaviour with others find difficult; Emotional needs; Dilemmas; Citizenship; Part 4: Communication: Introduction; Communicating with people with dementia; Communicating with carers; Communicating with colleagues; Communicating with the public; Part 5: Obtaining practical help: Introduction; Diagnosis; Assessment; Care management; Claiming benefits; Advocacy; Part 6: The care environment: Introduction; Design; Modern technology; Food; Activities; Part 7: Making it work: Service development; Staff support; Personal survival; Training; Part 8: Therapy: Introduction; Behaviour management; Internal influences; External influences; Factors in the world at large; How do we decide which we opt for?; Counseling; Counseling poeple with dementia; Counseling carers; Counseling paid staff; Group work; Family therapy; Part 9: The future: Introduction; Listen to people and their carers; Give dementia care the status it deserves; Embrace the new culture of dementia care; Don't allow a split to develop between health and social care professionals; The focus of the caring organizations should be on the 'front-line'; Specialization; The law; Public awareness; Conclusion.