Frontmatter -- Preface -- Contents -- Chapter 1. Introduction -- Chapter 2. The Cooperative Japanese -- Chapter 3. The Competitive Americans -- Chapter 4. Japanese Leadership and Authority Systems -- Chapter 5. The Individual and the Work Group in Japan -- Chapter 6. Practical Examples of Japanese Cooperation -- Chapter 7. Permanent Employment -- Chapter 8. Achieving Performance and High Productivity -- Chapter 9. Meetings in the Japanese Style -- Chapter 10. How to Conduct Business with the Japanese -- References -- Author Index -- Subject Index -- Backmatter