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The Cost of Othering
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01 March 2027
Othering in the workplace - where employees seen as ‘different’ are pushed to one side despite relevant skills and knowledge - carries a high cost for both the individuals involved and the organisations that hire them.
Drawing on the insights of a diverse range of contributors, this book unpicks the subtle interactions that can marginalise individuals in professional settings, sometimes unconsciously. Left unchecked, such othering practices undermine the psychological safety of all employees, block the creative potential of work teams and lead to high levels of staff turnover and disengagement.
With its focus on staff retention and team building, this book presents a nuanced understanding of how othering occurs and offers practical tools for addressing it as it arises.
Introduction
1. Othering, Power and Positioning
What is ‘Othering’ at Work?
The ABC of Othering
Reflections on Power
The Role of Positioning
2. The Scenarios
Scenario 1 – Did They See Her?
Scenario 2 – It’s No Joke
Scenario 3 – Refusal to be Silenced
Scenario 4 – We All Have Our Blind Spots
Scenario 5 – Othering by Smothering
3. Making Changes
Welcome New Perspectives
Review Your Workplace Culture
Reflect on Othering and Power
Encourage Constructive Challenge
4. Further Reading
On Othering
On Power and Positioning
Conflict Theory and Practice
Workplace and Management Literature
On Individual and Group Dynamics
EDI/DEI
5. Appendix: Contributor Stories