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The Handy Communication Answer Book
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20 March 2017

Award-winning, engaging, and comprehensive guide to effective communication!
Powerful oratory. Persuasive arguments. Succinct business pitches. Speeches and emails. From cave walls to the printing press, and from Cicero to TED talks, The Handy Communication Answer Book traces the history, explains the concepts, and examines the skills needed to master effective and efficient communication for every occasion. Providing insights and advice, this useful primer looks at how to improve verbal, nonverbal, and written communications. This informative book provides well-researched answers to nearly 800 common communication questions, such as …
Speaking, texting, talking, presenting, reading an audience, body language, negotiations, sales pitches, avoiding clichés and gaffes, and all forms of communicating are covered in The Handy Communication Answer Book!
“Best Reference Titles [Covers] all forms of communication (writing, public speaking, social media, etc.) ... user-friendly guide ... explores real-world examples of the topic ... offers a selection of 13 sample speeches and a debate, plus analyses.”– Library Journal
“… covers general and practical usage information about writing, public speaking, communication within specific and academic circles, and equipment and technology. … succinct and accurate … especially helpful to public library patrons.”– Library Journal
“… explains the basic history of the concept of communication and offers advice and tips … ” – Book News
Lauren Sergy is a professional speaker, writer, coach, and trainer on public speaking, communications, rhetoric, and critical thinking. A member of the Canadian Association of Professional Speakers, she has worked with a variety of clients, organizations, and audiences, including the government of Alberta, Northern Trust Corporation, the University of Alberta, Meeting Professionals International, and Alberta's Blue Cross Blue Shield.
She holds a master’s degree in Library and Information Studies and a bachelor of arts degree in English and Classics. Her articles have been published in Library Journal and her blog posts are featured on sites such as Duct Tape Marketing, The Wealthy Gorilla, and Young Upstarts; she regularly posts original content on public speaking and communications on her website at laurensergy.com. Sergy lives in Edmonton, Alberta.