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**Business Book Awards 2024: Specialist Business Book of the Year**
Ever come away from a coaching session feeling it didn’t quite hit the mark, despite your skills and knowledge?
It’s not just the words we use, it’s the music, the lyrics and the dance of the conversation that make a difference to the quality of the outcome, and getting these right demands not just skill but humanity.
Explore the human qualities that great coaches need to develop - humility, vulnerability, courage, and more - based on research from thousands of real coaching sessions, with stories, reflections, practical examples and tips on how to develop yourself and your work.
This is a book for anyone who wants to deepen their work without adding more tools and techniques, and who is willing to do some deeper work in service of having more transformational conversations.
The two big themes are 'Humanity Within' (presence) and 'Humanity Between' (partnership.) The book digs deep into both, with a rich blend of experience from the coaching room, research and prompts for reflection. I found it a powerful read - prompting me to reflect on my practice and to notice where the habits I have developed over the past 20 years of coaching might be helping or hindering the person I'm coaching. - Julie Smith, Leadership Coach, Speaker, Award-winning author of Coach Yourself Confident, LinkedIn
Through an engaging writing style, with lots of practical examples drawn from their own experiences as coaches (and as human beings), they invite the reader to think about their own practice, offer experiments to try out with clients, and suggest advanced experimentation to test out with peers. All of this makes for an insightful and engaging book which should be on any coaches book list. - Jonathan Passmore, Henley Business School Professor and Executive Master Coach, LinkedIn
An insightful and reflective journey into the soul of coaching, emphasizing humility, vulnerability, and courage as the cornerstones of transformational conversations. - NetGalley
I feel that many coaching books today only scratch the surface because they focus on the HOW of coaching, but don’t get to the core of what it means to BE a coach. I feel that Claire and Lucia have achieved this beautifully in their new book. I find myself stopping at every page to just reflect on a word or a sentence, and let their profound insights sink in. - Amazon
There are times when you know you need more as a coach, however the usual options (trainings, techniques) don't seem to match the real needs. This book is what I have been looking for at this stage. You can tell it notices the challenges coaches face when working with real clients and it does a great job at labeling them and giving useful advice. - Amazon
Claire Pedrick and Lucia Baldelli are ICF Master Certified Coaches with thousands of coaching hours. Running coach training companies with global reach, they speak at international conferences. Lucia brings 20+ years of experience in Organisational Coaching. She is a Coaching Certification Reviewer and the 3rd MCC in the world for the Agile space. Claire wrote Simplifying Coaching and holds the Outstanding Contribution to Coaching Award 2022 from Henley Management College.
Foreword
Acknowledgements
Introduction: Where did our humanity go?
How to use this book
PART 1: HUMANITY WITHIN
Chapter 1. Silence
Chapter 2. Control and not knowing
Chapter 3. Humility
Chapter 4. Vulnerability
Chapter 5. Distance
Chapter 6. Courage and Insight
PART 2: HUMANITY BETWEEN
Chapter 7. Partnership
Chapter 8. The Dance
Chapter 9. The Words
Chapter 10. The Music
Chapter 11. Trust
Chapter 12. Using Recordings for Reflective Practice
Afterword
Bibliography
Index