Frontmatter -- The author -- Introduction to the series -- Contents -- List of figures -- List of tables -- Acknowledgements -- Introduction -- Chapter One. The changing role of the corporate information unit -- Chapter Two. Planning -- Chapter Three. Data collection -- Chapter Four. Data analysis -- Chapter Five. Data evaluation -- Chapter Six. Communicating the recommendations -- Chapter Seven. Implementing the recommendations -- Chapter Eight. The information audit as a continuum -- Chapter Nine. Bringing it all together -- Chapter Ten. Case studies -- Appendix A. Extracts from the research -- Appendix ?. Glossary -- Appendix C. Selected bibliography -- Index