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The Quiet Workforce: Redefining HR for Silent Quitting delves into the growing phenomenon of silent quitting, where employees disengage emotionally and mentally from their work, while still fulfilling the bare minimum of tasks. The author explores the underlying causes of this trend, including burnout, lack of voice in the workplace, and disconnection from organisational culture.
Centred on sustainable organisational performance, The Quiet Workforce presents actionable strategies to transform silent quitting into employee engagement. It highlights the crucial role of HR in creating an organisational culture that prioritises communication, recognition, and proactive leadership. With fascinating insights for both business academics and professionals, it shows how organisations can cultivate a more engaged workforce, reduce turnover, and create a thriving, loyal workplace culture—a necessity in today’s business world where employee engagement has never been more critical.
Jaspreet Kaur is an Associate Professor at the University School of Business, Chandigarh University, India. With a robust educational background, she has earned an MBA in Hospital Management with a specialization in Human Resource Management (HRM) and a Ph.D. in Business Management. Her scholarly pursuits delve into areas such as organisational behaviour and strategic management in the healthcare industry.
Chapter 1. Recognizing Silence: Quiet Quitters, Employee Experience, and Systemic Causes; Anuja Sehgal
Chapter 2. Silent Quitting in the Teaching Profession: Cracking the Disengagement Codes for Teachers’ Silent Quitting; Raymond Holmes
Chapter 3. When Silence Speaks: Exploring the Career, Climate, and Care Dimensions of Silent Quieting Behaviors of Professional Women in the Digital Age; Sukhmeet Kaur
Chapter 4. The Influence of Social Media on Silent Quitting Among Generation Z: Conceptual Foundations and Re-Engagement Strategies; Ashok Sharma, Sukhpreet Kaur, and Harsimran Kaur
Chapter 5. Whispers of Disengagement: Exploring Burnout’s Role in the Path from Workplace Toxicity to Silent Quitting; Shikha Saloni and Neema Gupta
Chapter 6. From Concept to Construct: A Multilevel Framework for Understanding and Responding to Quiet Quitting; Apurvaa Trivedi and Som Aditya Juyal
Chapter 7. Adaptive Generational Leadership (AGL): A Strategic Leadership Approach to Prevent Silent Quitting among Generation Z; Manabhanjan Sahu
Chapter 8. Leveraging AI Technology to Combat Silent Quitting and Enhance Employee Engagement; Shimaa Elsherif
Chapter 9. Empathetic Leadership as an Antidote to Silent Quitting: Rebuilding Trust, Purpose, and Belonging; Sharfika Raime, Aervina Misron, and Norsafriman Abd. Rahman
Chapter 10. Reviving the Quiet Workforce: Recognition and Rewards as Drivers of Re-Engagement; Aervina Misron, Sharfika Raime, and Norsafriman Abd. Rahman
Chapter 11. Enhancing Organizational Resilience through Dialogic Communication and Feedback Mechanisms to Mitigate Silent Quitting; Monalisa Devgan