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The Right Way to Select Technology

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Why do half of all technology projects fail? A major reason is that organizations often pick the wrong tools, leaving them digitally hamstrung from the start. This book offers a modern alternative ...
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  • 12 September 2017
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Why do half of all technology projects fail? A major reason is that organizations often pick the wrong tools, leaving them digitally hamstrung from the start. This book offers a modern alternative to traditional waterfall approaches to selecting technology. You’ll learn a practical, adaptive process that relies on realistic storytelling and hands-on testing to get the best fit for your enterprise.
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Price: $14.99
Pages: 192
Publisher: Rosenfeld Media
Imprint: Digital Reality Checks
Series: Digital Reality Checks
Publication Date: 12 September 2017
ISBN: 9781933820934
Format: eBook
BISACs: COMPUTERS / Business & Productivity Software / Business Intelligence, Enterprise software, COMPUTERS / Artificial Intelligence / Expert Systems, COMPUTERS / Business & Productivity Software / Collaboration, TECHNOLOGY & ENGINEERING / Automation, Collaboration & group software, Expert systems / knowledge-based systems
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"Byrne and Gingras show you how to assemble the right cross–functional team and governance structure and create an evaluation process based on the roles and functional needs of the people in your organization."
Lane Halley Goldstone, co-founder, Brooklyn Copper Cookware

PART I: BUSINESS FOUNDATIONS
CHAPTER 1: Craft a No-Bullshit Business Case

  • Foundation for Any New Technology
  • Types of Formal Business Cases
  • Understanding True Costs
  • Tips
CHAPTER 2: Build a Selection Team That Works
  • Sample Team Composition
  • Tips
CHAPTER 3: Get the Basic Foundations Right
  • Establish Governance and Decision-Making
  • Measure Capacity: Be Honest!
  • Tips
PART II : NEEDS AND OPPORTUNITIES
CHAPTER 4: Capture Requirements That Don’t Suck
  • How Not to Articulate Requirements
  • Applying UCD Principles
  • Information Gathering
  • Tips
CHAPTER 5: Why User Stories Are Everything
  • How to Structure a User Story
  • Example User Story
  • Which User Stories and How Many?
  • Tips
CHAPTER 6: Ask Questions That Really Matter
  • Example Questions
  • Types of Questions to Ask
  • Addressing Architectural Considerations
  • Tips
PART III : CONDUCT MARKET ANALYSIS
CHAPTER 7: Find More Than the Usual Suspects
  • Which Marketplace?
  • Where to Get Good Information and Advice
  • Which Type of Supplier: Tech Vendor Versus Services Firm
  • Tips
CHAPTER 8: How to Target the Right Suppliers
  • Use the Right Filtering Criteria for a Long List
  • Use Scenario Analysis to Get to Short List
  • Tips
CHAPTER 9: Find the Right Solicitation Vehicle
  • RFI vs. RFP/Tender vs. RFQ
  • Set a Realistic Schedule
  • Possible Shortcut Process
  • Tips
PART IV: ENGAGE WITH SUPPLIERS
CHAPTER 10: Create RFPs That Actually Work
  • Your RFP Outline
  • Anatomy of an Effective User Story
  • How Vendors May Respond
  • Tips
CHAPTER 11: Keeping It Real with Bidders
  • Setting Expectations
  • Answering Questions
  • Tips
CHAPTER 12: How to Evaluate Proposals Critically
  • Critical Evaluation
  • The Downselect Process
  • Tips
PART V: TRY BEFORE YOU BUY
CHAPTER 13: Hold Demos on Your Own Terms
  • How to Structure the Demo Sessions
  • How to Run the Demo Sessions
  • Demo Pitfalls to Avoid
  • Tips
CHAPTER 14: Run Competitive Proof&nash;of–Concepts
  • The Case for a Bake–Off
  • How to Run a Bake–Off
  • Bake–Off FAQs
  • Tips
PART VI: MAKE THE RIGHT CHOICE
CHAPTER 15: Negotiate Like a Pro
  • When to Start Negotiations
  • Align Price and Value
  • Contracts and Other Agreement Negotiations
  • Tips
CHAPTER 16: Make the Right Final Selection
  • Taking the Full View
  • Making the Decision
  • Planning for Success
  • Tips
CHAPTER 17: Adapt This Process for Selecting Services Firms
  • What Sort of Help Do You Need?
  • How to Adapt Your Process
  • Tips