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Lean Six Sigma is a powerful methodology that reduces waste and variation in an organization and ultimately minimizes operating costs, optimizes productivity, and maximizes customer satisfaction. The success stories speak for themselves, but not all LSS stories have a happy ending, and a large body of scholarly research shows why. What is needed now is a set of accessible general guidelines for organizations seeking to implement and sustain such a powerful, but at times perilous, continuous improvement strategy.
The Ten Commandments of Lean Six Sigma provides just that, offering guidance from the perspective of practitioners, researchers and academics who have been involved in training, teaching, researching and consulting on various topics of quality and continuous improvement such as Lean, Six Sigma and LSS. Delving into the cutting edge of business process enhancement, this book is an essential and practical guide for senior managers and executives who want to achieve operational and service excellence in manufacturing, service and public sector organizations of any size.
Price: $25.99
Pages: 160
Publisher: Emerald Publishing Limited
Imprint: Emerald Publishing Limited
Publication Date:
29 November 2019
ISBN: 9781789736908
Format: Paperback
BISACs:
BUSINESS & ECONOMICS / Management, Business innovation, BUSINESS & ECONOMICS / Management Science, BUSINESS & ECONOMICS / Development / Business Development
‘I am delighted to finally see a well-structured Lean Six Sigma book that focuses on the behavioural and cultural necessities for successful Lean Six Sigma programs rather than on the use of tools and techniques. The authors have drawn upon their vast experiences working with Operational Excellence programs across diverse industries to bring us the absolute must-have components for success.’
Professor Jiju Antony is a Professor of Quality Management in the School of Social Sciences at Heriot-Watt University, Edinburgh, Scotland. He is a recognised worldwide as a leader in Lean Six Sigma methodology for achieving and sustaining process excellence.
Vijaya Sunder M is Head of Business Process Excellence at the World Bank Group. Prior to his association with the World Bank, he has worked with Barclays Bank, American Express and Citi Group.
Dr Chad Laux is Associate Professor of Computer & Information Technology at Purdue University, West Lafayette, USA. He has developed a concentrated area in Lean Six Sigma where he teaches Lean Six Sigma Systems at the Undergraduate and Graduate levels in Computer & Information Technology.
Dr Elizabeth Cudney is an Associate Professor of Engineering Management and Systems Engineering at Missouri S&T, USA. Her main areas of interest are in quality engineering, pattern recognition, and healthcare systems engineering.
Chapter 1. Introduction to Lean Six Sigma and Ten Commandments
Chapter 2. Alignment of Lean Six Sigma with Organizational Strategy
Chapter 3. Lean Six Sigma Project Selection and Prioritization
Chapter 4. Selecting Top Talent for Execution of Projects
Chapter 5. Leadership for Lean Six Sigma Deployment
Chapter 6. Effective Training and Design of Curriculum for Different LSS Roles
Chapter 7. Development of Rewards and Recognition for LSS
Chapter 8. Lean Six Sigma Sustainability
Chapter 9. Linking Lean Six Sigma with Innovation and Organisational Learning
Chapter 10. Linking Lean Six Sigma with Green and Environmental Sustainability (Vijaya Sunder M)
Chapter 11. Beyond LSS: Emerging Themes of Lean Six Sigma