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Thinking Teams / Thinking Clients
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26 January 2001
Addressing a key concern in human service and other organizational settings concerned with effective teamwork, this book offers a new paradigm for conceptualizing the subject. Based on qualitative research conducted with teams working with the chronically ill, elderly, and with high-risk psychiatric patients, Anne Opie has developed a method of working with teams that focuses on teamwork as "knowledge work" and is applicable to a variety of disciplines and settings.
Most discussions of teamwork have focused on the team players, notably their interpersonal relationships. Drawing on Foucauldian theories of discourse, Thinking Teams / Thinking Clients provides a postmodern analysis of teamwork that stresses working with professional knowledge in an organizational context. It stresses the need for different kinds of disciplinary knowledge in teams, and discusses the role of organizations in achieving more effective teamwork.
Acknowledgments
Part I. Thinking Team Work
1. Mapping the Terrain Ahead
2. Shifting Boundaries
3. The Teams and Their Organizational Settings
4. Researching the Interprofessional: Theory/Practice/Site
Part II. Displaying Team Work
5. Mapping Effectiveness/Achieving a More "Subtle Vision"
6. "We Talk About the Patients and Then We Have Coffee": Shaping Team Discussions
7. Teams as Author: Narrative and Knowledge Creation in Case Discussions
8. "Nobody Asked Me for My View": Clients' Empowerment in Interprofessional Team Work
9. Performing Knowledge Work
Appendix: Transcript Conventions
Notes
References
Index