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Ethics and risk management
This book presents research on the political and ethical challenges of managing societal risk, critiquing traditional risk management's objectivity. It emphasizes ethical analysis and stakeholder perspectives, making it valuable for scholars and practitioners in public management, policy, and eth...
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Promises fulfilled and unfulfilled in management education
This is the first of two volumes written to celebrate the 40th Anniversary of EFMD. Through an open-ended interview research process, it seeks to explore the perspectives and views of a wide range of experts drawn not only from the European environment but also from the United States and other gl...
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Evolutionary selection processes
The book explains managerial intervention and its effects on the strategic adaptation mode. It introduces the concept of primary selection (inside an organization) with endogenous mechanisms and explains the strategic process via selecting organizational routines. The book goes beyond the classic...
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Customer service essentials
Customer Service Essentials is a key resource on managing customer service in Africa and beyond. It uses case studies to illustrate concepts, offering practical insights for achieving excellent service, productivity, and employee satisfaction. The book addresses challenges, success factors, and g...
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Impact of globalization on organizational culture, behavior, and gender roles
The "new" economy promises stable growth, more jobs, lower inflation, and global free markets. Organizational change is essential for survival in globalization, requiring new business approaches and adaptation. In this volume, readers will explore globalization's impact on organizational culture,...
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Slaying the vampires, werewolves and demons of ineffective leadership
This book provides readers with insights into the discipline of leadership by using examples from the hit television show Buffy the Vampire Slayer. This fun and engaging approach will teach readers of various backgrounds how they can be effective leaders.
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Predator's game-changing designs
Organizations must adapt to remain competitive. This book explores game-changing strategies inspired by Sam Walton's innovations at WalMart. It highlights the importance of evolving business models and provides research-based strategies for leaders to implement new, effective approaches in their ...
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Breaking the zero-sum game
Escaping the win-lose dynamics of zero-sum game approaches is crucial for finding integrated, inclusive solutions to complex issues. This book uncovers real-life examples of inclusive leaders that have broken the zero-sum game, providing insights that help the reader develop their inclusive leade...
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Using action research and organization development strategies for change in a hierarchical organization
This book blends theory and practice to explore transformational change in a mid-sized Midwest police department. It uses insider action research (IAR) and multiple OD strategies to identify opportunities for change, resulting in positive culture shifts and both micro and transformational changes.
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Leading within digital worlds
Leading within Digital Worlds explores the challenges for data scientists in leading technical R&D groups, both private sector companies and in public R&D, and also for non-specialists in leading roles in data science groups.
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Self-learning and adaptive algorithms for business applications
In this guide designed for researchers and students of computer science, readers will find a resource for how to apply methods that work on real-life problems to their challenging applications, and a go-to work that makes fuzzy clustering issues and aspects clear.
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Building a customer service culture
This book goes beyond theory to provide practical tools for implementing excellent customer service. It explores foundational principles and actionable strategies to build lasting customer relationships and create a strong service culture, helping individuals and organizations turn service into a...
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Built environment and property management
Built Environment and Property Management - A Focus on Australia is a unique collection of articles that represent the highest level of scholarship in the field, identify emerging themes. These include: - Corporate social responsibility - Green buildings - Management efficiency The articles provi...
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Digital transformation in tourism and hospitality
In the era of a constantly changing tourism and hospitality landscape, Digital Transformation in Tourism and Hospitality: Sustainable Management Strategies for Long-Term Excellence serves as a comprehensive guide on how to lead, innovate, and sustain forward-thinking approaches within the industry.
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Democratizing leadership
Democratizing Leadership promotes leadership that counters domination and fosters collaboration through democratic decision-making and collective action. It includes three case studies: First Bank System Visual Art Program, In the Heart of the Beast Theater's May Day Ritual, and The Minnesota All...
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One size fits none
Crawford and Plavin-Masterman argue that only by breaking open obstacles to broad-based entrepreneurship, both within and outside of existing organizations, can we break free from fossil fuel dependency and mitigate the spread of grievance culture and deepening global inequality.
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Qualitative organizational research best papers from the davis conference on qualitative research, vol 3
This volume features award-winning papers from the Davis Conference on Organizational Research, exploring social relationships in organizations. Topics include collaboration, teamwork, embodied competence, and professional availability, showcasing the best qualitative research from a community of...
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Financing infrastructure projects
Financing Infrastructure Projects is an essential guide to the different methods and strategies that are used to finance infrastructure projects. Fully revised and updated, this second edition includes updated coverage across the sector with a focus on the bankability of infrastructure transactions.
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Interpartner dynamics in strategic alliances
This book, part of the Research in Strategic Alliances series, explores interpartner dynamics in strategic alliances. It covers interdisciplinary frameworks, practical problems, and emerging inquiries. The 13 chapters address topics like relational mechanisms, conflict management, interpartner di...
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Socio-economic approach to management treatise
This book on socio-economic management (SEAM) combines humanism in professional life with sustainable economic prosperity. It includes cases from 2,150 companies, written by 193 authors from 16 countries. SEAM offers a holistic approach to change management, focusing on human potential and self-f...
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Seeking challenge in the career
Volume 4 of the Research in Careers series explores the influence of challenge on career development and outcomes. It examines career challenges in various national contexts and fields, focusing on groups like nurses and Millennials. Outcomes studied include career satisfaction, leadership skills...
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One size doesn’t fit all
Current and future societal developments are likely to affect various populations differently. Tectonic shifts, new or accelerated by Covid-19, have affected many populations in distinctively different ways that cannot be ignored given their collective impact on workforces and workplaces alike. T...
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Elements of leadership
Leadership literature is dominated by Western paradigms, but what about the lessons of leadership from a cross-cultural perspective? In this highly readable volume, Sy Islam and Gordon B. Schmidt utilise examples from Avatar: The Last Airbender to bring this unique lens of perspective to a range ...
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Global and culturally diverse leaders and leadership
This book explores diverse cultural leadership styles and paradigms of leadership that are dynamic, complex, globally authentic and culturally competent for the 21st century. By redefining global leadership, the authors impart a new understanding of the criteria for selecting, training and evalua...
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