TalentSmart

In a world shaped by automation, disconnection, and relentless change, leadership is no longer just a matter of strategy and execution, it’s a matter of emotion. [Title] is a bold, research-backed guide to the new frontier of leadership: one where emotional intelligence isn’t just a soft skill, it’s the skill that matters most.

Written by organizational psychologists and leadership experts Dr. Ross Blankenship and Dr. Maggie Sass, this book redefines emotional intelligence for a transformed workplace. It offers an evolved framework helping readers - from emerging leaders to CEOs - navigate complexity with clarity, empathy, and purpose.

With real stories, actionable tools, and provocative insights, Friction helps leaders recognize the emotional resistance within themselves and others, understand the identities and instincts that surface under pressure, and engage with a depth that AI can’t replicate. This isn’t Emotional Intelligence 3.0, it’s an emotional agility playbook for what’s next.

Change your habits, change your life. A powerful new way to increase your emotional intelligence.

Emotional Intelligence Habits is a groundbreaking new book from Dr. Travis Bradberry, author of the bestselling Emotional Intelligence 2.0 that has sold millions of copies worldwide. In Emotional Intelligence Habits, Dr. Bradberry, the world’s foremost expert on EQ, offers an abundance of practical strategies that will teach you how to form good habits, break bad ones, and master the micro behaviors that will take your EQ to new heights. The book includes a passcode to the updated online edition of the Emotional Intelligence Appraisal®, which will show you where your EQ stands today and which new habits from the book will help increase your EQ.

By now, emotional intelligence (EQ) needs little introduction—it’s no secret that EQ is critical to your success—personally and professionally. But knowing what EQ is and how to use it to improve your life are two very different things. Emotional Intelligence Habits offers a proven framework for increasing your EQ via tiny habits that can yield big results. Step-by-step, you’ll learn the key habits that will increase your core EQ skills:

Self-Awareness

Self-Management

Social Awareness

Relationship Management

Dr. Bradberry is known for his ability to turn complicated topics into simple behaviors that you can easily apply to your life and work. He draws on decades of experience and the latest research in psychology and neuroscience to create an easy-to-follow guide for increasing your EQ. He will teach you how to:

overcome a lack of motivation and willpower to form powerful new habits

increase your confidence, likeability, happiness, self-control and mental strength

form strong relationships by mastering conflict, communication, and neutralizing toxic people

beat stress, increase your productivity, and become a great leader

Emotional Intelligence Habits will radically alter how you see yourself and the world around you. Better yet, it will give you the tools you need to rewrite your daily habits and transform yourself as you work to achieve your goals.

The #1 Best-Selling EQ Book — Over 3 Million Copies Sold

Times change. Emotions don't. In a noisy world full of quick fixes, one skill remains your strongest edge: emotional intelligence (EQ). Emotional Intelligence 2.0 has set the standard — not just as a bestseller, but as the foundational guide trusted by millions to unlock their potential and achieve lasting success — at work and in life.

Backed by research and trusted by Fortune 500 companies, Emotional Intelligence 2.0 has helped millions build the skills that matter most. Why? Because 90% of top performers have high EQ, and EQ is the single biggest predictor of performance.

Fully updated in 2021, this edition reflects the latest research in emotional intelligence and real-world strategies for success.

This book provides a proven, practical approach to increasing EQ using 66 time-tested strategies across the four core EQ skills:

1. Self-Awareness

2. Self-Management

3. Social Awareness

4. Relationship Management

Includes the #1 EQ Assessment Tool
Each copy includes a unique passcode to access the Emotional Intelligence Appraisal®:

Scientifically validated, taken by over 3 million people

Provides your EQ scores across the four core skills and guidance on which chapters to focus on for targeted improvement

Includes an online development plan and video-based lessons to extend the learning

A free retest to measure your progress

What Readers and Leaders Are Saying:

"Succinctly explains how to deal with emotions creatively and employ our intelligence in a beneficial way." —The Dalai Lama

"This book can drastically change the way you think about success…read it twice." —Patrick Lencioni, author, The Five Dysfunctions of a Team

"Gives abundant, practical findings and insights with emphasis on how to develop EQ." —Stephen R. Covey, author, The 7 Habits of Highly Effective People

As organizations shift to depend more on team-based structures, the pressure to develop high-performing teams is more critical than ever. In the modern work environment, teams are expected to embrace change, navigate complexity, and collaborate well under pressure ―all while delivering exceptional results and forming productive relationships.

While it is crucial to have talented, bright people within a team, there is a dynamic that is even more essential to overall team effectiveness. This dynamic is “Team Emotional Intelligence” (Team EQ). While most people are familiar with emotional intelligence (EQ) when it comes to individuals, the power of how EQ relates to the entire team has not been well-understood until now.

Insights from the latest research on team emotional intelligence and TalentSmartEQ’s research trends from working with over 200 teams (with 2000+ team members) combine to bring EQ know-how to the team level. Team Emotional Intelligence 2.0 delivers practical strategies and showcases how an emotionally intelligent team is far more than the sum of its parts. This book focuses on the four key skill areas of Team EQ: Team Emotion Awareness, Team Emotion Management, Internal Team Relationships, and External Team Relationships, and it delivers 53 strategies and a step-by-step process for increasing team EQ skills so team leaders and anyone who’s a member of a team can achieve peak performance and reach their goals.

Dr. Greaves, Evan Watkins, and their contributing team of experts begin with a life and death story of team failure that illustrates how emotions can drive team decisions and lead to disaster. They share a proven approach to helping teams understand Team EQ skills, build these skills into strengths, and use them to sustain positive momentum and achieve peak performance. Strategies for remote and hybrid teams working virtually offer targeted approaches to bonding, communicating, tough conversations, and decision making as modern workplaces transform. Like she did with the best-selling Emotional Intelligence 2.0 (at 2 million copies sold and counting), Dr. Greaves and her team take complex concepts and translate them into easy-to-understand skills that can be used immediately and developed further over time. As organizations increasingly rely on getting work done through teams, the understanding and development of team EQ skills is more relevant and impactful than ever.