Business & Economics

A USA Today Bestseller

In a world where consumers expect more—instantly and seamlessly—personalization is a strategic imperative.

Consumers want personalized experiences, but few companies are rising to the challenge. Those that succeed in personalization build trusted relationships with millions of customers and engage with them at every step throughout their journey. Through the power of AI, they rethink their operations and unleash the creativity of their teams to fine-tune every interaction, delighting customers in the process.

But most companies are not doing personalization well, leading to wasted money, squandered effort, and missed expectations. To be done effectively, personalization must be a critical element of an organization's strategy.

Personalized is a playbook for delivering true personalization at scale. In this book, Boston Consulting Group's Mark Abraham and Harvard Business School's David C. Edelman describe Five Promises of Personalization:

• Empower Me: Understand each customer's needs and how best to meet them.
• Know Me: Win customers' trust and permission to use their data to improve their experience.
• Reach Me: Reach out to the right customer, in the right channel, at the right time.
• Show Me: Tailor unique content to be relevant to each customer, enabled by generative AI.
• Delight Me: Design new ways of working and ensure continuous improvement, so a customer's experience feels magical.

With detailed examples across industries—including retail, health care, banking, technology, and travel—this book will help executives learn how to put personalization at the center of their strategy, accelerate growth, and capture their share of the $2 trillion personalization prize.

Business success begins with trust.

Trust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more productive and creative. Businesses that earn their customers' trust maintain better relationships and reap better results. Meanwhile, breaches of trust between companies and the public are becoming more frequent—and more costly.

If you read nothing else on trust, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you build, maintain, and repair trust, both as a leader and as a company.

This book will inspire you to:

• Develop trust through competence, legitimacy, and impact
• Understand the neuroscience of trust
• Follow through on your commitments to stakeholders
• Negotiate better with an untrustworthy counterpart
• See your company through the eyes of your customers
• Rebuild relationships after a breakdown of trust

This collection of articles includes "Begin with Trust," by Frances X. Frei and Anne Morriss; "The Neuroscience of Trust," by Paul J. Zak; "Dig, Bridge, Collectively Act," by Tina Opie and Beth A. Livingston; "Rethinking Trust," by Roderick M. Kramer; "How to Negotiate with a Liar," by Leslie K. John; "The Enemies of Trust," by Robert M. Galford and Anne Seibold Drapeau; "Don't Let Cynicism Undermine Your Workplace," by Jamil Zaki; "The Trust Crisis," by Sandra J. Sucher and Shalene Gupta; "Customer Data: Designing for Transparency and Trust," by Timothy Morey, Theodore "Theo" Forbath, and Allison Schoop; "Operational Transparency," by Ryan W. Buell; and "The Organizational Apology," by Maurice E. Schweitzer, Alison Wood Brooks, and Adam D. Galinsky.

HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

OVER 4 MILLION COPIES SOLD
WALL STREET JOURNAL AND BUSINESSWEEK BESTSELLER
RECOGNIZED AS ONE OF THE MOST ICONIC AND IMPACTFUL STRATEGY BOOKS EVER WRITTEN

The global phenomenon that has sold over 4 million copies, is published in a record-breaking 49 languages and is a bestseller across five continents—now updated and expanded with new content. Named by Fast Company as one of the most influential leadership books in its Leadership Hall of Fame. A strategy classic.

In this perennial bestseller, embraced by organizations and industries worldwide, globally preeminent management thinkers W. Chan Kim and Renée Mauborgne challenge everything you thought you knew about the requirements for strategic success. Recognized as one of the most iconic and impactful strategy books ever written, BLUE OCEAN STRATEGY, now updated with fresh content from the authors, argues that cutthroat competition results in nothing but a bloody red ocean of rivals fighting over a shrinking profit pool. Based on a study of 150 strategic moves (spanning more than 100 years across 30 industries), the authors argue that lasting success comes not from battling competitors but from creating "blue oceans"—untapped new market spaces ripe for growth.

BLUE OCEAN STRATEGY presents a systematic approach to making the competition irrelevant and outlines principles and tools any organization can use to create and capture their own blue oceans. This expanded edition includes:

• A new preface by the authors: Help! My Ocean Is Turning Red
• Updates on all cases and examples in the book, bringing their stories up to the present time
• Two new chapters and an expanded third one—Alignment, Renewal, and Red Ocean Traps—that address the most pressing questions readers have asked over the past 10 years

A landmark work that upends traditional thinking about strategy, this bestselling book charts a bold new path to winning the future. Consider this your guide to creating uncontested market space—and making the competition irrelevant.

To learn more about the power of BLUE OCEAN STRATEGY, visit blueoceanstrategy.com. There you'll find all the resources you need—from ideas in practice and cases from government and private industry, to teaching materials, mobile apps, real-time updates, and tips and tools to help you make your blue ocean journey a success.

Come back from every setback stronger and more confident.

If you read nothing else on mental toughness, read this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you embrace challenges and adversity, learn from disappointment, and build your emotional strength and resilience.

This book will inspire you to:

• Handle tough criticism and personal attacks
• Let go of your fear of other people's opinions
• Recognize when to push through—and when to quit
• Remain steady and execute in a crisis
• Navigate difficult work and career transitions
• Turn passion and perseverance into top performance

This collection of articles includes "How to Bounce Back from Adversity," by Joshua D. Margolis and Paul G. Stoltz; "How to Overcome Your Fear of the Unknown," by Nathan Furr and Susannah Harmon Furr; "How to Stop Worrying About What Other People Think of You," by Michael Gervais; "Give Yourself a Break: The Power of Self-Compassion," by Serena Chen; "How to Stop Dwelling on Your Stress," by Jenny Taitz; "Building Resilience," by Martin E.P. Seligman; "Do You Know When to Quit?" by André Spicer; "Beating Burnout," by Monique Valcour, "Burnout Is About Your Workplace, Not Your People," by Jennifer Moss; "An Antidote to Incivility," by Christine Porath; "Recognizing and Responding to Microaggressions at Work," by Ella F. Washington; "Handling Fierce Criticism and Personal Attacks," by Ruchika T. Malhotra and Patti Neuhold-Ravikumar by Amy Bernstein; "The Making of a Corporate Athlete," by Jim Loehr and Tony Schwartz; "Why Career Transition Is So Hard," by Herminia Ibarra; and "Organizational Grit," by Thomas H. Lee and Angela L. Duckworth.

HBR's 10 Must Reads are definitive collections of classic ideas, practical advice, and essential thinking from the pages of Harvard Business Review. Exploring topics like disruptive innovation, emotional intelligence, and new technology in our ever-evolving world, these books empower any leader to make bold decisions and inspire others.

This Updated and Expanded edition features new, breakthrough articles, additional short-form pieces, and a detailed discussion guide to give you and your team the tools you need for sustained success.

Overworked? Overwhelmed? Protect yourself from burnout.

The amount of work placed on women is often insurmountable. Along with doing what's required for our jobs, we're often asked to manage tasks that don't lead to career growth or promotions. At work and at home we're charged with countless forms of invisible labor that sap our time and energy. We usually rise to the occasion and do all of these things well, but this constant flow of overwork can leave us feeling underappreciated, frustrated, and burned out.

It's time to end the culture of overwork for women. From doing fewer dead-end tasks to delegating effectively, Overcoming Overwork provides practical advice for taking control of your workload so that you can spend your time doing what matters to you.

This book will inspire you to:

• Work smarter, not harder
• Delegate tasks and projects for a more equitable balance of labor
• Ask for help when your workload becomes unmanageable
• Carve out time and space for yourself

The HBR Women at Work series spotlights the real challenges and opportunities women experience throughout their careers. With interviews from the popular podcast of the same name and related articles, stories, and research, these books provide inspiration and advice for taking on topics at work like inequity, advancement, and building community. Featuring detailed discussion guides, this series will help you spark important conversations about where we're at and how to move forward.

A Wall Street Journal bestseller

World-renowned researcher and New York Times bestselling author Marcus Buckingham helps us discover where we're at our best—both at work and in life.

You've long been told to "Do what you love." Sounds simple, but the real challenge is how to do this in a world not set up to help you. Most of us actually don't know the real truth of what we love—what engages us and makes us thrive—and our workplaces, jobs, schools, even our parents, are focused instead on making us conform. Sadly, no person or system is dedicated to discovering the crucial intersection between what you love to do and how you contribute it to others.

In this eye-opening, uplifting book, Buckingham shows you how to break free from this conformity—how to decode your own loves, turn them into their most powerful expression, and do the same for those you lead and those you love.

How can you use love to reveal your unique gifts?

How can you pinpoint what makes you stand out from anyone else?

How can you choose roles in which you'll excel?

Love and Work unlocks answers to these questions and others, so you can:

• Choose the right role on the team.
• Describe yourself compellingly in job interviews.
• Mold your existing role so that it calls upon the very best of you.
• Position yourself as a leader in such a way that your followers quickly come to trust in you.
• Make lasting change for your team, your company, your family, or your students.

Love, the most powerful of human emotions, the source of all creativity, collaboration, insight, and excellence, has been systematically drained from our lives—our work, teams, and classrooms.

It's time we brought love back in.

Love and Work shows you how.

What does it take for women to succeed in a male-dominated world? The Grit Factor.

At age nineteen, Shannon Huffman Polson became the youngest woman ever to climb Denali, the highest mountain in North America. She went on to reach the summits of Mt. Rainier and Mt. Kilimanjaro and spent more than a decade traveling the world. Yet it was during her experience serving as one of the Army's first female attack helicopter pilots, and eventually leading an Apache flight platoon on deployment to Bosnia-Herzegovina, that she learned the lessons of leadership that forever changed her life.

Where did these insights come from? From her own crucibles of experience—and from other women. In writing The Grit Factor, Polson made it her mission to connect with an elite pack of tough, impressive female iconoclasts who shared with her their candid stories of combat and career. This slate of decorated leaders includes Heather Penney, one of the first female F-16 pilots, who was put on a suicide mission for 9/11; General Ann Dunwoody, the first female four-star general in the Army; Amy McGrath, the first female Marine to fly the F/A-18 in combat and a 2020 candidate for the US Senate—and dozens of other unstoppable women who got there first, including Polson herself.

These women led at the highest levels in the most complicated, challenging, and male-dominated organization in the world. Now, when positive role models of women leading are needed as never before, Polson brings these voices together, sharing her own life lessons and theirs with storytelling flair, keen insight, and incisive analysis of current research.

With its gripping narrative and relatable takeaways, The Grit Factor is both inspiring and pragmatic, a book that will energize and enlighten current and aspiring leaders everywhere—whether male or female.

A firsthand, trench-view story of the failure of the modern environmental movement—and an inspiring prescription for change.

Something's gone badly awry with environmentalism. We faithfully separate our waste into different streams, but wonder whether it really makes a difference. Global companies announce their commitment to carbon negativity while simultaneously sponsoring oil conferences. American businesses, communities, and individuals assiduously measure their carbon footprints, then implement voluntary emissions-reduction programs, all while trumpeting their do-gooderism.

The problem is, none of this—whether individual efforts or corporate sustainability tactics—will make a dent in solving the civilizational threat of climate change. We only pretend it will, at our peril.

As sustainability veteran Auden Schendler argues in this provocative, powerful book, we're living a big green lie. The hard truth is that much of the modern environmental road map could have been written by the fossil fuel industry specifically to avoid disrupting the status quo. We have become somehow complicit.

But there is another truth: while ineffective or duplicitous environmentalism has become standard practice, we all have friends and family we love and care about, whose future depends on solving the problem of climate change. Conscience tells us we have an obligation to repair the world. How can our common dreams be so at odds with our daily practice? And how might we meld our spirit and our passion to create a better future?

Schendler meets this profound contradiction head-on—with a bracing critique, moving personal stories of parenthood and service, and innovative, real-world methods to tackle climate change at the corporate, community, and individual levels.

Terrible Beauty is a unique and inspiring call for a new environmentalism, showing us that the key to saving the planet is to tap into our own humanity.

Take your business education to the next level—and drive your career forward.

If you read nothing else to stand out in class and prepare for what's next, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the best ones to help you learn the most important ideas in leadership and management, feel confident in your business classes, and be ready to thrive in any role you take on.

This book will inspire you to:

• Succeed by playing to your strengths
• Learn to be more persuasive
• Give killer presentations
• Perfect your business-writing skills
• Find your authentic voice and leadership style
• Build a purposeful career

This collection of articles includes "Manage Your Work, Manage Your Life," by Boris Groysberg and Robin Abrahams, "Harnessing the Science of Persuasion," by Robert B. Cialdini, "How to Give a Killer Presentation," by Chris Anderson, "The Science of Strong Business Writing," by Bill Birchard, "How High Achievers Overcome Their Anxiety," by Morra Aarons-Mele, "How to Play to Your Strengths," by Laura Morgan Roberts, Gretchen Spreitzer, Jane Dutton, Robert Quinn, Emily Heaphy, and Brianna Barker Caza, "You're Not Powerless in the Face of Imposter Syndrome," by Keith D. Dorsey, "The Feedback Fallacy," by Marcus Buckingham and Ashley Goodall, "The Authenticity Paradox," by Herminia Ibarra, "The C-Suite Skills That Matter Most," by Raffaella Sadun, Joseph Fuller, Stephen Hansen, and PJ Neal, "Building an Ethical Career," by Maryam Kouchaki and Isaac Smith, and "From Purpose to Impact," by Nick Craig and Scott Snook.

HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

With disruptive technologies on the horizon, traditional employment models are becoming outdated. How will your organization adapt to the evolving landscape of work?

Business is on the cusp of a profound transformation. Conventional work models are failing to adapt to the evolving needs and expectations of the modern workforce. Simultaneously, the emergence of disruptive technologies such as artificial intelligence, coupled with web3 innovations, including the metaverse and decentralized work models, is unlocking a new realm of possibilities. It raises the question: Is the era of traditional employment over?

The tools of tomorrow will amplify human potential, from collaborating in virtual spaces through digital avatars, to managing transactions transparently on blockchain. Those who embrace these technologies—and the ways people want to work—will unleash unprecedented levels of productivity and innovation. But those who don't risk losing out on the best talent, and even becoming obsolete.

Employment Is Dead ventures into unexplored territories to reveal how these innovations can transform work into more democratic, human-centric, and empowering work experiences. Deborah Perry Piscione and Josh Drean bring to life the seismic shifts occurring in the workforce, propelled by employees' growing demand for autonomy, flexibility, and a sense of purpose in their work. The authors challenge leaders to embrace these changes, offering vital insights into navigating this new landscape. With compelling case studies and cutting-edge examples, this book is an essential read for those aiming to stay ahead in a rapidly evolving digital environment and harnessing disruptive technologies to redefine the future of work.

Everyone leads projects. Learn how to manage them more effectively.

If you read nothing else on leading projects large and small, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you manage initiatives that will inspire your people, tackle your biggest challenges using agile, and prepare yourself and your organization for a world driven by projects.

This book will inspire you to:

• Reap benefits from your initiatives more quickly
• Become a better project sponsor
• Kill initiatives that aren't performing
• Navigate the politics of innovation projects
• Keep AI and digital transformation on track
• Prepare for the next generation of project management tools

This collection of articles includes "The Project Economy Has Arrived," by Antonio Nieto-Rodriguez; "Too Many Projects," by Rose Hollister and Michael D. Watkins; "Increase Your Return on Failure," by Julian Birkinshaw and Martine Haas; "How to Navigate the Politics of an Innovation Project," by Brian Uzzi; "Cultural Change That Sticks," by Jon R. Katzenbach, Ilona Steffen, and Caroline Kronley; "Agile at Scale," by Darrell K. Rigby, Jeff Sutherland, and Andy Noble; "For an Agile Transformation, Choose the Right People," by Rob Cross, Heidi K. Gardner, and Alia Crocker; "Discovery-Driven Digital Transformation," by Rita McGrath and Ryan McManus; "Keep Your AI Projects on Track," by Iavor Bojinov; "A New Approach for Strategic Innovation," by Haijian Si, Christoph Loch, and Stelios Kavadias; "The Rise of the Chief Project Officer," by Antonio Nieto-Rodriguez; "Make Megaprojects More Modular," by Bent Flyvbjerg; and "What the Next Generation of Project Management Will Look Like," by Rachel Longhurst and Woojin Choi.

HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

You're only one person—but you're not alone.

As a single parent, you know your life is different from the other working parents around you. With the pressure to perform well at work and no partner to assist with tasks at home (let alone major crises), you likely find yourself pulled in all directions, with many responsibilities and little support.

Doing It All as a Solo Parent offers you the help you need to lighten the load. Drawing on the wisdom of experts and parents alike, it provides practical tips and advice tailored to your unique challenges as a solo parent. Whether you're single, widowed, or have a partner who is unable to help, you'll discover how to do it all—with less stress.

You'll learn to:

• Create a support system of family and friends
• Make time spent with your children more meaningful
• Shape a long-term career despite short-term demands
• Build a childcare backup bench
• Carve out time for yourself

The HBR Working Parents Series provides support as you anticipate challenges, learn how to advocate for yourself more effectively, juggle your impossible schedule, and find fulfillment at home and at work. Whether you're up with a newborn or planning the future with your teen, you’ll find the practical tips, strategies, and research you need to make working parenthood work for you.

Can blockchain solve your biggest business problem?

While the world is transfixed by bitcoin mania, your competitors are tuning out the noise and making strategic bets on blockchain. Your rivals are effortlessly tracking every last link in their supply chains. They're making bureaucratic paper trails obsolete while keeping their customers' data safer and discovering new ways to use this next foundational technology to sustain their competitive advantage. What should you be doing with blockchain now to ensure that your business is poised for success? "Blockchain: The Insights You Need from Harvard Business Review" brings you today's most essential thinking on blockchain, explains how to get the right initiatives started at your company, and prepares you to seize the opportunity of the coming blockchain wave.

Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues--blockchain, cybersecurity, AI, and more--each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas--and prepare you and your company for the future.

Find your signature voice.

People are drawn to and influenced by leaders who communicate authentically, connect easily with people, and have immediate impact. So how do you become one of them? How can you learn to "own the room"? This book will help you develop your leadership presence.

According to Amy Jen Su and Muriel Maignan Wilkins, leadership presence is the ability to consistently and clearly articulate your value proposition while influencing and connecting with others. They offer a simple and compelling framework, as well as practical advice about how you can develop your own personal presence.

No matter where you sit in an organization, you can "own the room" if you are able to do two things well: first, demonstrate your authentic value and distinction, and second, connect to others in a positive way. Leaders who are able to be authentic while connecting with and impacting others have what the authors call a "signature voice"—a means of self-expression that is uniquely and distinctly their own. Once you discover and express your own signature voice, you'll be ready to take your leadership presence to the next level.

Filled with real-life stories and examples, Own the Room demystifies the concept of presence and gives you the tools you need to identify and embrace your unique leadership voice—and have a greater impact on the world around you.

Building anti-racist companies by design creates great places to work for all.

Business leaders ready to take a bold stance to make the world better for employees, for consumers, and for the greater community: Read this book.

As leaders, you have the unique ability to reach thousands of employees and millions of consumers. It's time for you to build a truly diverse, equitable, and inclusive work environment and, by extension, a more just society.

This book provides a comprehensive plan for leaders who are ready to get serious about diversity, equity, and inclusion (DEI) and to create an anti-racist company culture.

As a Black man at the highest levels of corporate America for over thirty years, James D. White has built a deep understanding of how to operationalize and integrate DEI agendas. As CEO and Chairman of the global smoothie chain Jamba Juice, he led a remarkable turnaround to make the company a model of strong performance built on a foundation of a diverse, anti-racist culture. He also draws on the experiences of other leaders at the vanguard of DEI. White writes with his daughter, Krista White, who brings to this book the heart and sensibilities of a younger generation devoted to equity and inclusion and intent on justice.

Practical lessons and real-world examples of techniques used by seasoned experts will empower leaders who, at this urgent moment, are asking themselves what so many have asked James White: What can I do?

You can start by reading this book.

Help your people reach their potential.

As a manager, it's your responsibility to ensure your team is motivated and performing at a high level. But recent data reveals abysmal engagement levels among workers around the globe. How do you fix the problem--before your most talented people walk out the door?

By understanding what drains your employees, you can increase their job satisfaction and push them toward achieving their goals. The HBR Guide to Motivating People provides practical tips and advice to help your team find meaning in their work, build on their strengths, and produce the best results for the organization.

You'll learn how to:

• Pinpoint the root causes of lackluster performance
• Tailor rewards and recognition to individuals
• Connect routine work activities to a higher purpose
• Support your employees' growth and development
• Prevent burnout--especially in your top performers
• Create a culture of engagement

Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Change is constant—so become great at it.

If you read nothing else on change management, read this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you lead initiatives effectively, avoid common mistakes, and capture the full value of your change effort.

This book will inspire you to:

• Communicate the benefits of change clearly
• Win support through compelling storytelling
• Gain buy-in from peers and leaders
• Convince decision-makers to take action
• Overcome attempts to undermine transformation
• Build organizational agility and resilience

This collection of articles includes "Leading Change: Why Transformation Efforts Fail," by John P. Kotter; "Transformations That Work," by Michael Mankins and Patrick Litre; "Let Go of What Made Your Company Great," by Vijay Govindarajan; "Persuade Your Company to Change Before It's Too Late," by Pontus M. A. Siren, Scott D. Anthony, and Utsav Bhatt; "Getting Reorgs Right," by Stephen Heidari-Robinson and Suzanne Heywood; "Six Steps for Gaining Employee Buy-In," by Andrea Belk Olson; "Storytelling That Drives Bold Change," by Frances X. Frei and Anne Morriss; "Organize Your Transformation Around Purpose and Benefits," by Antonio Nieto-Rodriguez; "The Network Secrets of Great Change Agents," by Julie Battilana and Tiziana Casciaro; "What Everyone Gets Wrong About Change Management," by N. Anand and Jean-Louis Barsoux; "A Survival Guide for Leaders," by Ronald Heifetz and Marty Linsky; "The Real Reason People Won’t Change," by Robert Kegan and Lisa Lahey; and "Your Workforce Is More Adaptable Than You Think," by Joseph Fuller, Judith K. Wallenstein, Manjari Raman, and Alice de Chalendar.

HBR's 10 Must Reads are definitive collections of classic ideas, practical advice, and essential thinking from the pages of Harvard Business Review. Exploring topics like disruptive innovation, emotional intelligence, and new technology in our ever-evolving world, these books empower any leader to make bold decisions and inspire others.

This Updated and Expanded edition features new, breakthrough articles, additional short-form pieces, and a detailed discussion guide to give you and your team the tools you need for sustained success.

The crypto era has arrived, and business will never be the same.

Real applications of crypto technology are growing exponentially: cryptocurrency payments are moving frictionlessly across borders; NFTs are generating real value for creators and consumers alike; and new blockchain-enabled business models are being built around decentralized finance and Web3. What do you and your company need to know and do today to create new opportunities and avoid disruption? Crypto: The Insights You Need from Harvard Business Review will show you how innovative organizations of all kinds are embracing decentralized technology, reinventing themselves, and thriving in the new age of crypto.

Business is changing. Will you adapt or be left behind?

Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.

You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.

Set yourself up for a successful transition.

Retirement is perhaps the greatest and most deeply personal career transition you'll ever make. Will you switch gears, slow down, or stop work entirely? Will you have the money, the good health, and the companionship you need to enjoy it?

The HBR Guide to Designing Your Retirement provides the practical tips, research, stories, and advice you need to take stock of your skills and interests and define retirement for yourself.

You'll learn how to:

• Assess your readiness to make the transition
• Craft a plan to slow your pace—or stop working altogether
• Experiment with possible future selves
• Find new ways to apply old skills
• Communicate your plan to key partners
• Bridge your old identity to your new one
• Stay connected

Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

"We endorse this book whole-heartedly for any family business and recommend it as a resource to keep on your shelf or to share at your next family business meeting with your shareholders." — Mercer Capital

"for business owners looking for guidance, this book offers sound advice." — Financial Times

"In my opinion, this is 'the handbook' for family business owners and an essential read, highlighting some of the pressures placed on families in business together, but with insights and suggestions as to how to start a conversation. Open and honest conversations are something that I refer to regularly and this book is a good place to start and will undoubtedly help many families in business realise the need to talk, to discuss the challenges and find a way forward that works for them. Definitely one for the reading list!" — Family Business United

"This an invaluable and comprehensive guide with you to help you build, grow, and position your family business to thrive across generations." — Midwest Book Review

"…helps business families learn to live and work together while creating both family harmony and a thriving business." — Forbes.com

Advance Praise for The Harvard Business Review Family Business Handbook:

"Family businesses are not for the faint of heart. Even in the best of situations, the complex relationships between family and business are hard to navigate. The authors of The Harvard Business Review Family Business Handbook bring the experience, insight, and wisdom to help families wrestle through hard decisions and land in better places. I highly recommend this book." — Bill Haslam, Haslam Family Capital, formerly Governor of Tennessee and President of Pilot Flying J

"Want your family business to endure, not just for years, but for generations? This is the book for you! Baron and Lachenauer fully understand the challenges and opportunities of family businesses and provide excellent and actionable guidance and advice. As a mother and daughter in a 5th generation family business, we know such guidance is invaluable. This Handbook is approachable and a great resource for every generation." — Pamela Mars Wright and Charlotte Rossetter, 4th and 5th generation Mars family

"The Harvard Business Review Family Business Handbook is a must-read for family business owners, family members, advisors, and employees. Easy (and dare I say fun!) to read, the authors mix great storytelling with actionable guidance and advice. Highly recommend!" — Robert Pasin, CEO of 3rd generation family business Radio Flyer

"Family Owned Businesses—the pride of generations of families and, for that matter, all Americans—are the backbone of so many communities. They create vast economic opportunity and value for their owners and employees. The Harvard Business Review Family Business Handbook lays out in proven fashion the frameworks, tools, and advice that should be instrumental to families to propel their businesses over many multiples of generations. A must read and invaluable resource." — Douglas R. Oberhelman, Retired Chairman and CEO of Caterpillar Inc

"Our family's legacy has always been steeped in a foundation of core values and a heart of service. As described in The Harvard Business Review Family Business Handbook, Banyan's approach is genuine, thorough, balanced and wholistic, effectively ensuring our legacy is alive vs historical. The tools, tactics and strategies detailed in the Handbook meaningfully impacted our family's successful generational transition to the 4th generation and aligned strongly with our philosophy of Values Based Leadership." — Peter J. Holt and Corinna Holt Richter, 4th Gen Owners of HOLT CAT

"WOW!!! This is a must read. Running a 4th generation family business, I have read A LOT of books on the subject. Hands down The Harvard Business Review Family Business Handbook is the most succinct, applicable and useful of them all. I read it cover to cover. This will be a dog-eared book on my bookshelf and referenced often. Easy to read, but full of substance, the handbook covers everything you need to help guide your family business across generations!" — Dr. Jodi Berg, 4th generation President & CEO, Vitamix

"Purpose-driven, values-based, people-focused generational family businesses can and do change the world. They create and retain jobs, they enhance communities, and they provide all of their stakeholders with opportunities to pursue work that really matters. But all of this can only happen if they first run a great business. The Harvard Business Review Family Business Handbook shows you how!" — Steve Shifman, President & CEO of multi-generational family business Michelman

The Best of Peter F. Drucker on Non-Profits and the Public Sector

Peter F. Drucker's classic and timeless insights on improving effectiveness in the public sector--including government agencies, hospitals, universities, and other nonprofits--are as relevant now as when they were written.

In these prescient essays, Drucker explores the merits of proper governance for nonprofits and the public sector by offering advice and guidance on effective business management strategies to help leaders of these organizations better understand, and manage, the complex challenges they face in our volatile world. Public sector leaders will learn how to apply many of Drucker's trusted management practices to nonprofits. In this practical guide, Drucker offers insights on a range of perennial issues:

• the global economy
• board governance
• environmental challenges
• succession planning
• and other essential management topics

Packed with evergreen advice from the world's most trusted management thinker, Peter F. Drucker on Nonprofits and the Public Sector is regarded as essential reading for all leaders in this sector of the economy.

Build the career you want—on your terms.

"Where do you see yourself in five years?" This question can make even the most ambitious of us feel a little nauseous. Starting out in the working world is hard enough, but thinking long-term about our careers—and whether we even want a capital-C "Career"—can be daunting. Luckily, there are steps we can take to build careers that fit our individual interests, needs, and skills.

Experience, Opportunity, and Developing Your Career is filled with practical advice from HBR experts who can help you answer questions like:

• Should I choose to follow my passion, my purpose, or my values?
• How will I know if a job is really right for me?
• What's the best way to use my network?
• How can I make big decisions about my career?

This book will help you define the career that fits you, so you can align your passions and values with your daily work.

Rise faster with quick reads, real-life stories, and expert advice. The HBR Work Smart Series features the topics that matter to you most in your early career, including being yourself at work, collaborating with (sometimes difficult) colleagues and bosses, managing your mental health, and weighing major job decisions. Each title includes chapter recaps and links to video, audio, and more. The HBR Work Smart Series books are your practical guides to stepping into your professional life and moving forward with confidence.

The new M&A bible.

Few actions can change the value of a company—and its competitive future—as quickly and dramatically as an acquisition. Yet most companies fail to create shareholder value from these deals, and in many cases they destroy it. It doesn't have to be this way.

In The Synergy Solution, Deloitte's Mark Sirower and Jeff Weirens show acquirers how to develop and execute an M&A strategy—end to end—that not only avoids the pitfalls that so many companies fall into but also creates real, long-term shareholder value. This strategy includes how to:

• Become a prepared "always on" acquirer
• Test the investment thesis and DCF valuation of a deal
• Plan for a successful Announcement Day, and properly communicate synergy promises to investors and other stakeholders
• Realize those promised synergies through integration planning and post-close execution
• Manage change and build a new, combined organization

Sirower and Weirens provide invaluable background to those considering M&A, laying out the issues they have to consider, how to analyze them, and how to plan and execute the deal effectively. They also show those who have already started the process of M&A how to maximize their chances of success.

There's an art and a science to getting mergers and acquisitions right, and this powerful book provides the insights and strategies acquirers need to find success at every stage of an often complex and perilous process.

A Wall Street Journal and Washington Post Bestseller

A playbook for creating your company's winning strategy.

Strategy is not complex. But it is hard. It’s hard because it forces people and organizations to make specific choices about their future—something that doesn’t happen in most companies.

Now two of today’s best-known business thinkers get to the heart of strategy—explaining what it’s for, how to think about it, why you need it, and how to get it done. And they use one of the most successful corporate turnarounds of the past century, which they achieved together, to prove their point.

A.G. Lafley, former CEO of Procter & Gamble, in close partnership with strategic adviser Roger Martin, doubled P&G’s sales, quadrupled its profits, and increased its market value by more than $100 billion in just ten years. Now, drawn from their years of experience at P&G and the Rotman School of Management, where Martin is dean, this book shows how leaders in organizations of all sizes can guide everyday actions with larger strategic goals built around the clear, essential elements that determine business success—where to play and how to win.

The result is a playbook for winning. Lafley and Martin have created a set of five essential strategic choices that, when addressed in an integrated way, will move you ahead of your competitors. They are:

• What is our winning aspiration?
• Where will we play?
• How will we win?
• What capabilities must we have in place to win?
• What management systems are required to support our choices?

The stories of how P&G repeatedly won by applying this method to iconic brands such as Olay, Bounty, Gillette, Swiffer, and Febreze clearly illustrate how deciding on a strategic approach—and then making the right choices to support it—makes the difference between just playing the game and actually winning.

Get your mind unstuck.

It can be challenging to be mindful when you're trapped in your own head. Overthinking comes in many forms—overanalysis, perfectionism, worry, rumination—and each of these can be harmful to your productivity and well-being at work.

This book will teach you how to understand what type of overthinking you are experiencing, realize when you're cycling in a mental loop, and break free so that you can trust your gut, make a decision, and move forward with confidence.

This volume includes the work of:

• Alice Boyes
• Melody Wilding
• Thomas H. Davenport
• Sian Beilock

HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Two world-renowned strategists detail the seven leadership imperatives for transforming companies in the new digital era.

Digital transformation is critical. But winning in today's world requires more than digitization. It requires understanding that the nature of competitive advantage has shifted—and that being digital is not enough.

In Beyond Digital, Paul Leinwand and Matt Mani from Strategy&, PwC's global strategy consulting business, take readers inside twelve companies and how they have navigated through this monumental shift: from Philips's reinvention from a broad conglomerate to a focused health technology player, to Cleveland Clinic's engagement with its broader ecosystem to improve and expand its leading patient care to more locations around the world, to Microsoft's overhaul of its global commercial business to drive customer outcomes. Other case studies include Adobe, Citigroup, Eli Lilly, Hitachi, Honeywell, Inditex, Komatsu, STC Pay, and Titan.

Building on a major new body of research, the authors identify the seven imperatives that leaders must follow as the digital age continues to evolve:

• Reimagine your company's place in the world
• Embrace and create value via ecosystems
• Build a system of privileged insights with your customers
• Make your organization outcome-oriented
• Invert the focus of your leadership team
• Reinvent the social contract with your people
• Disrupt your own leadership approach

Together, these seven imperatives comprise a playbook for how leaders can define a bolder purpose and transform their organizations.

Learn to be a better negotiator--and achieve the outcomes you want.

If you read nothing else on how to negotiate successfully, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you avoid common mistakes, find hidden opportunities, and win the best deals possible.

This book will inspire you to:

• Control the negotiation before you enter the room
• Persuade others to do what you want--for their own reasons
• Manage emotions on both sides of the table
• Understand the rules of negotiating across cultures
• Set the stage for a healthy relationship long after the ink has dried
• Identify what you can live with and when to walk away

This collection of articles includes: "Six Habits of Merely Effective Negotiators" by James K. Sebenius; "Control the Negotiation Before It Begins" by Deepak Malhotra; "Emotion and the Art of Negotiation" by Alison Wood Brooks; "Breakthrough Bargaining" by Deborah M. Kolb and Judith Williams; "15 Rules for Negotiating a Job Offer" by Deepak Malhotra; "Getting to Si, Ja, Oui, Hai, and Da" by Erin Meyer; "Negotiating Without a Net: A Conversation with the NYPD's Dominick J. Misino" by Diane L. Coutu; "Deal Making 2.0: A Guide to Complex Negotiations" by David A. Lax and James K. Sebenius; "How to Make the Other Side Play Fair" by Max H. Bazerman and Daniel Kahneman; "Getting Past Yes: Negotiating as if Implementation Mattered" by Danny Ertel; "When to Walk Away from a Deal" by Geoffrey Cullinan, Jean-Marc Le Roux, and Rolf-Magnus Weddigen.

Discover and hire great talent.

An open position on your team presents both a challenge and an opportunity. You need to understand what skills and capabilities will add value now and in the future, all while juggling the hiring process with the day-to-day demands of your job as a manager.

The HBR Guide to Better Recruiting and Hiring provides the practical tips, research, stories, and advice you need to successfully attract, identify, and hire people whose values, competencies, and potential align with your team and your organization.

You'll learn how to:

• Identify gaps in your team's skill set
• Expand your talent pool
• Conduct productive interviews
• Partner effectively with HR
• Evaluate a candidate's potential for growth
• Make a compelling offer
• Negotiate with confidence

Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

The one primer you need to develop your entrepreneurial skills.

Whether you're imagining your new business to be the next big thing in Silicon Valley, a pivotal B2B provider, or an anchor in your local community, the HBR Entrepreneur's Handbook is your essential resource for getting your company off the ground.

Starting an independent new business is rife with both opportunity and risk. And as an entrepreneur, you're the one in charge: your actions can make or break your business. You need to know the tried-and-true fundamentals--from writing a business plan to getting your first loan. You also need to know the latest thinking on how to create an irresistible pitch deck, mitigate risk through experimentation, and develop unique opportunities through business model innovation.

The HBR Entrepreneur's Handbook addresses these challenges and more with practical advice and wisdom from Harvard Business Review's archive. Keep this comprehensive guide with you throughout your startup's life--and increase your business's odds for success.

In the HBR Entrepreneur's Handbook you'll find:

• Step-by-step guidance through the entrepreneurial process
• Concise explanations of the latest research and thinking on entrepreneurship from Harvard Business Review contributors such as Marc Andreessen and Reid Hoffman
• Time-honed best practices
• Stories of real companies, from Airbnb to eBay

You'll learn:

• Which skills and characteristics make for the best entrepreneurs
• How to gauge potential opportunities
• The basics of business models and competitive strategy
• How to test your assumptions--before you build a whole business
• How to select the right legal structure for your company
• How to navigate funding options, from venture capital and angel investors to accelerators and crowdfunding
• How to develop sales and marketing programs for your venture
• What entrepreneurial leaders must do to build culture and set direction as the business keeps growing

HBR Handbooks provide ambitious professionals with the frameworks, advice, and tools they need to excel in their careers. With step-by-step guidance, time-honed best practices, real-life stories, and concise explanations of research published in Harvard Business Review, each comprehensive volume helps you to stand out from the pack--whatever your role.

Recently, some bestselling management books have focused on providing a recipe for greatness, while others have sought to unlock the secrets of long-term success. But a detailed analysis at the intersection of the two, one that explains how some companies manage to achieve repeated peaks of business performance, has been missing--until now.

Accenture’s Paul Nunes and Tim Breene have found that what matters is not just climbing your current S-curve, which is what you do to reach the top of a single successful business. Instead, they emphasize the equal importance of the moves you must make on the way to your next business; that is, making the jump to your future S-curve.

Jumping the S-Curve reveals crucial insights for making such transitions, including:

• Why traditional strategic planning won't allow you to find the "big-enough" market insights that are critical to superior performance
• Why your top team must be refreshed before performance starts to wane
• Why you need much more talent than you think, especially "serious talent" that will find you worthy of their time

Filled with original practical advice, Jumping the S-Curve demystifies how companies can thrive with one successful business after another, through both good times and bad.

Seize the benefits of the five-generation workforce.

Generational distrust and ageism are seeping into organizations worldwide. Differences over communication style, technology preferences, identity, and politics are fueling harmful stereotypes and hurting team performance. It doesn't need to be this way. Smart leaders are harnessing age diversity and encouraging mutual learning, cross-generational collaboration, and a culture that embraces both similarities and differences across age groups. Multigenerational Workplace: The Insights You Need from Harvard Business Review will help you bridge divides, reduce prejudice, and unlock the benefits of age-diverse teams.

Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.

You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.

Managing people is fraught with challenges—even if you're a seasoned manager. Here's how to handle them.

If you read nothing else on managing people, read these 10 articles (featuring “Leadership That Gets Results,” by Daniel Goleman). We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you maximize your employees' performance.

HBR's 10 Must Reads on Managing People will inspire you to:

• Tailor your management styles to fit your people
• Motivate with more responsibility, not more money
• Support first-time managers
• Build trust by soliciting input
• Teach smart people how to learn from failure
• Build high-performing teams
• Manage your boss

This collection of best-selling articles includes: featured article "Leadership That Gets Results" by Daniel Goleman, "One More Time: How Do You Motivate Employees?" "The Set-Up-to-Fail Syndrome," "Saving Your Rookie Managers from Themselves," "What Great Managers Do," "Fair Process: Managing in the Knowledge Economy," "Teaching Smart People How to Learn," "How (Un)ethical Are You?" "The Discipline of Teams," and "Managing Your Boss."

An all-in-one guide to helping you buy and own your own business.

Are you looking for an alternative to a career path at a big firm? Does founding your own start-up seem too risky? There is a radical third path open to you: You can buy a small business and run it as CEO. Purchasing a small company offers significant financial rewards—as well as personal and professional fulfillment. Leading a firm means you can be your own boss, put your executive skills to work, fashion a company environment that meets your own needs, and profit directly from your success.

But finding the right business to buy and closing the deal isn't always easy. In the HBR Guide to Buying a Small Business, Harvard Business School professors Richard Ruback and Royce Yudkoff help you:

• Determine if this path is right for you
• Raise capital for your acquisition
• Find and evaluate the right prospects
• Avoid the pitfalls that could derail your search
• Understand why a "dull" business might be the best investment
• Negotiate a potential deal with the seller
• Avoid deals that fall through at the last minute

Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

The U.S. health care system is in crisis. At stake are the quality of care for millions of Americans and the financial well-being of individuals and employers squeezed by skyrocketing premiums—not to mention the stability of state and federal government budgets.

In Redefining Health Care, internationally renowned strategy expert Michael Porter and innovation expert Elizabeth Teisberg reveal the underlying—and largely overlooked—causes of the problem, and provide a powerful prescription for change.

The authors argue that competition currently takes place at the wrong level—among health plans, networks, and hospitals—rather than where it matters most, in the diagnosis, treatment, and prevention of specific health conditions. Participants in the system accumulate bargaining power and shift costs in a zero-sum competition, rather than creating value for patients. Based on an exhaustive study of the U.S. health care system, Redefining Health Care lays out a breakthrough framework for redefining the way competition in health care delivery takes place—and unleashing stunning improvements in quality and efficiency.

With specific recommendations for hospitals, doctors, health plans, employers, and policy makers, this book shows how to move health care toward positive-sum competition that delivers lasting benefits for all.

The future is here. How is your organization responding?

Amid the turbulence of a global pandemic, worldwide social justice movements, and accelerated digital transformation, one thing is clear—work will no longer be the same. Employees now expect a flexible, inclusive workplace and a deeper connection to their employer. Organizations must commit to doing good for their people and communities. What should you and your company be doing to adapt?

The Future of Work: The Insights You Need from Harvard Business Review will provide you with today's most essential thinking about creating a work-from-anywhere organization, harnessing AI as part of your team, creating an inclusive culture, and building a purpose-driven organization.

Business is changing. Will you adapt or be left behind?

Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.

You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.

Five invaluable lessons for doing sustainability right, doing it profitably, and getting the credit you deserve.

Did the title of this book get your attention? Good. Because as silly as it is, the idea behind it is serious, earnest, and authentic: you can't become a sustainable operation if you're doing the right things in the wrong place or at the wrong time.

Many businesses are in the dark about how to actually do better for the planet and the people in their company and their supply chain while also growing their margin. Some believe it can't be done. But it can. Maisie Ganzler has done it, and now she's going to show you how to build sustainability into your business, too. Her five big lessons come from three decades of successes and failures leading a $1.7 billion corporation toward a more sustainable future. Join Ganzler as she takes you to pig farms and boardrooms, factories and farmers' markets, teaching you not only how to operate more sustainably but also how to get the credit you deserve for doing it.

No matter what industry you're in, Ganzler's stories from the front lines in the food business will inspire and educate you on what it takes to get sustainability right.

We've outsourced too much of our thinking. How do we get it back?

Have you ever followed your GPS device to a deserted parking lot? Or unquestioningly followed the advice of an expert—perhaps a doctor or financial adviser—only to learn later that your own thoughts and doubts were correct? And what about the stories we've all heard over the years about sick patients—whether infected with Ebola or COVID-19—who were sent home or allowed to travel because busy staff people were following a protocol to the letter rather than using common sense? Why and how do these kinds of things happen?

As Harvard lecturer and global trend watcher Vikram Mansharamani shows in this eye-opening and perspective-shifting book, our complex, data-flooded world has made us ever more reliant on experts, protocols, and technology. Too often, we've stopped thinking for ourselves. With stark and compelling examples drawn from business, sports, and everyday life, Mansharamani illustrates how in a very real sense we have outsourced our thinking to a troubling degree, relinquishing our autonomy.

Of course, experts, protocols, and computer-based systems are essential to helping us make informed decisions. What we need is a new approach for integrating these information sources more effectively, harnessing the value they provide without undermining our ability to think for ourselves. The author provides principles and techniques for doing just that, empowering readers with a more critical and nuanced approach to making decisions.

Think for Yourself is an indispensable guide for those looking to restore self-reliant thinking in a data-driven and technology-dependent yet overwhelmingly uncertain world.

Find your purpose at work.

In an ideal world, our work lives would be completely fulfilling and intrinsically motivating.

But what if you're stuck in a job and your heart isn't in it anymore? Or what if your company's mission seems unrelated to the work you do day in and day out? This book showcases the power of passion--and how you and your team can find it at work.

This volume includes the work of:

• Morten T. Hansen
• Teresa M. Amabile
• Scott A. Snook
• Nick Craig

This collection of articles includes "Finding Meaning at Work, Even When Your Job Is Dull," by Morten Hansen and Dacher Keltner; "What to Do When Your Heart Isn't in Your Work Anymore," by Andy Molinsky; "You Don’t Find Your Purpose--You Build It," by John Coleman; "How to Find Meaning in a Job That Isn't Your True Calling," by Emily Esfahani Smith; "You're Never Done Finding Purpose at Work," by Dan Pontefract; "From Purpose to Impact," by Nick Craig and Scott A. Snook; "Five Questions to Help Your Employees Find Their Inner Purpose," by Kristi Hedges; "How to Make Work More Meaningful for Your Team," by Lewis Garrad and Tomas Chamorro-Premuzic; "The Power of Small Wins," by Teresa M. Amabile and Steven J. Kramer; and "The Founder of TOMS on Reimagining the Company's Mission," by Blake Mycoskie.

HOW TO BE HUMAN AT WORK.

The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Get ready to make the biggest jump of your career.

The chasm separating managers from leaders is widening as the skills required to be an effective leader grow in number and complexity. But you're ambitious. You want to cross that chasm. And your organization needs you to cross it in order to join its bench of stars who will lead with empathy and humanity and ground the organization's strategies in a meaningful, mission-driven, and purposeful way.

The Leap to Leader is your trusted playbook for making the biggest jump of your career. You'll learn from more than a hundred successful leaders who share their powerful insights and compelling stories of how to make the leap, along with practical strategies and tactics for building a loyal following, moving up quickly to broaden your impact, and making the subtle but crucial mindset shifts that are required to lead others effectively.

As senior managing director at the ExCo Group, Adam Bryant has worked directly with hundreds of fast-rising executives, sharing the leadership development frameworks, tools, and approaches that are at the heart of this book. He draws on the collective wisdom of the one hundred mentors at his firm—all former CEOs or global business leaders—who know what it takes to make the leap to leader. As the creator of the iconic Corner Office column in the New York Times, Bryant has spoken with more than a thousand leaders over the years about the challenges and nuances of leadership.

The leap to leader doesn't have to be a leap of faith. If you're ready to make the jump, start here.

The new playbook for innovation and startup success is emerging from beyond Silicon Valley--at the "frontier."

Startups have changed the world. In the United States, many startups, such as Tesla, Apple, and Amazon, have become household names. The economic value of startups has doubled since 1992 and is projected to double again in the next fifteen years.

For decades, the hot center of this phenomenon has been Silicon Valley. This is changing fast. Thanks to technology, startups are now taking root everywhere, from Delhi to Detroit to Nairobi to Sao Paulo. Yet despite this globalization of startup activity, our knowledge of how to build successful startups is still drawn primarily from Silicon Valley.

As venture capitalist Alexandre Lazarow shows in this insightful and instructive book, this Silicon Valley "gospel" is due for a refresh--and it comes from what he calls the "frontier," the growing constellation of startup ecosystems, outside of the Valley and other major economic centers, that now stretches across the globe. The frontier is a truly different world where startups often must cope with political or economic instability and lack of infrastructure, and where there might be little or no access to angel investors, venture capitalists, or experienced employee pools.

Under such conditions, entrepreneurs must be creators who build industries rather than disruptors who change them because there are few existing businesses to disrupt. The companies they create must be global from birth because local markets are too small. They focus on resiliency and sustainability rather than unicorn-style growth at any cost.

With rich and wide-ranging stories of frontier innovators from around the world, Out-Innovate is the new playbook for innovation--wherever it has the potential to happen.

The one primer you need to develop your managerial and leadership skills.

Whether you're a new manager or looking to have more influence in your current management role, the challenges you face come in all shapes and sizes--a direct report's anxious questions, your boss's last-minute assignment of an important presentation, or a blank business case staring you in the face. To reach your full potential in these situations, you need to master a new set of business and personal skills.

Packed with step-by-step advice and wisdom from Harvard Business Review's management archive, the HBR Manager's Handbook provides best practices on topics from understanding key financial statements and the fundamentals of strategy to emotional intelligence and building your employees' trust. The book's brief sections allow you to home in quickly on the solutions you need right away--or take a deeper dive if you need more context.

Keep this comprehensive guide with you throughout your career and be a more impactful leader in your organization.

In the HBR Manager's Handbook you'll find:

• Step-by-step guidance through common managerial tasks
• Short sections and chapters that you can turn to quickly as a need arises
• Self-assessments throughout
• Exercises and templates to help you practice and apply the concepts in the book
• Concise explanations of the latest research and thinking on important management skills from Harvard Business Review experts such as Dan Goleman, Clayton Christensen, John Kotter, and Michael Porter
• Real-life stories from working managers
• Recaps and action items at the end of each chapter that allow you to reinforce or review the ideas quickly

The skills covered in the book include:

• Transitioning into a leadership role
• Building trust and credibility
• Developing emotional intelligence
• Becoming a person of influence
• Developing yourself as a leader
• Giving effective feedback
• Leading teams
• Fostering creativity
• Mastering the basics of strategy
• Learning to use financial tools
• Developing a business case

HBR Handbooks provide ambitious professionals with the frameworks, advice, and tools they need to excel in their careers. With step-by-step guidance, time-honed best practices, real-life stories, and concise explanations of research published in Harvard Business Review, each comprehensive volume helps you to stand out from the pack--whatever your role.

"Whether you're going for that promotion, looking to jump ship, or change careers entirely, Michael Watkins' Your Next Move is a book you'll want to read." So starts the positive review of Your Next Move on the influential 800 CEO Read website. It's true that all leaders--no matter how seasoned--need guidance through the professional changes that define a career. In fact, transitions into new roles are the crucibles in which leaders get their toughest tests, and they're the defining factor in professional careers today. Yet far too often, leaders fail to transition effectively into new roles. The resulting costs are high, for individual careers and for organizations. In Your Next Move, leadership-transition guru Watkins shows how you can survive and thrive in all the major transitions you will face during your career-including promotions, leading former peers, on-boarding into a new organization, making an international move, or turning around or realigning an organization. With real-life examples and case studies, Watkins illustrates the defining hurdles associated with each type of transition. He then provides the insights, strategies, and tools you'll need to accelerate through these crucial turning points and continue moving up in your career. The necessary complement to the author's bestselling guide The First 90 Days, which has been translated in more than 20 languages worldwide, Your Next Move offers the keen observations, tried-and-true management wisdom, and practical good sense Watkins is renowned for. It's a vital resource for any manager or executive seeking to maintain career momentum. To quote the reviewer from above: "It's not just about "moving" but about what happens when those actions are taken. Success or failure are the two options, and which option you emerge with will determine what happens going forward. Watkins' book definitely has the research and insight to equip you for the better of the two paths."

Do your salespeople feel under extreme pressure to retain accounts or gain new business at any cost? If so, you may be leaving big money on the table. Consider the integrated-circuit supplier representative who lost $500,000 of potential profit on a single transaction, just to "win" a deal that he would have closed anyway at the higher price.

Do not make price concessions. Become a value merchant instead. In this authoritative book, James Anderson, Nirmalya Kumar, and James Narus explain how companies in business markets can use customer value management techniques to estimate the value of your market offerings, create value propositions that resonate with your customers, and maximize the return you will get on the superior value that you deliver.

Drawing on extensive research and detailed case studies of companies like Sonoco, Tata Steel, and Quaker Chemical, Value Merchants will change the mindset and behavior of your executives, sales management, representatives, and marketers—as well as your customers.

The Wider World in Which Business Operates

The political issues impacting our global economy have changed dramatically in the decades since Peter F. Drucker first wrote the essays in this book, but the relationship between business, government, and society remains a potent driver of national and global prosperity.

In this collection of essays, Drucker explores the nuances of economic and political shifts and the impact of these shifts on the environment in which business must operate, as well as the specific challenges they pose for leaders. Drawing from a wide range of disciplines and perspectives, this book equips executives to better understand and address:

• Structural changes in society
• Paradigm shifts in presidential politics
• The wider world outside the corporation
• How politics, economics, and society must be viewed together as an interdependent system

Timeless in its insight and practical wisdom, Peter F. Drucker on Business and Society offers readers a revealing lens through which to view our world today.

An organization’s fate hinges on its CEO—right? Not according to the authors of Senior Leadership Teams. 

They argue that in today's world of neck-snapping change, demands on leaders in top roles are rapidly outdistancing the capabilities of any one person - no matter how talented. Result? Chief executives are turning to their enterprise's senior leaders for help. Yet many CEOs stumble when creating a leadership team. 

One major challenge is that senior executives often focus more on their individual roles than on the top team's shared work. Without the CEO's careful attention to setting the team up correctly, these high-powered managers often have difficulty pulling together to move their organization forward. Sometimes they don't even agree about what constitutes the right path forward. The authors explain how to determine whether your organization needs a senior leadership team. Then, drawing on their study of 100+ top teams from around the world, they explain how to create a clear and compelling purpose for your team, get the right people on it, provide structure and support, and sharpen team members' competencies - and your own. 

Timely and practical, this book enables you to create and sustain a leadership team whose members learn from one another while collaborating to pursue your company's objectives.

Web3 may be the next big disrupter in business. Don't be caught unprepared.

Blockchain and crypto aren't just for speculators anymore—they're the backbone of the rising decentralized internet. Web3 has the potential to rewrite the past decade's rules: monopolies may be shattered, the web could be remade, and an entirely new breed of products and services will likely emerge. Where does your business fit in? Web3: The Insights You Need from Harvard Business Review will show you how today's most innovative organizations are choosing Web3, experimenting with their brands, evaluating their risks, and preparing to win in the newer, better internet age.

Business is changing. Will you adapt or be left behind?

Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.

You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.

The best of Clayton Christensen’s seminal work on disruptive innovation, all in one place.

No business can afford to ignore the theory of disruptive innovation. But the nuances of Clayton Christensen’s foundational thinking on the subject are often forgotten or misinterpreted. To achieve continuing growth in your business while defending against upstarts, you need to understand clearly what disruption is and how it works, and know how it applies to your industry and your company. In this collection of Christensen’s most influential articles—carefully selected by Harvard Business Review’s editors—his incisive arguments, clear theories, and readable stories give you the tools you need to understand disruption and what to do about it. The collection features Christensen’s newest article looking back on 20 years of disruptive innovation: what it is, and what it isn’t.

Covering a broad spectrum of topics—business model innovation, mergers and acquisitions, value-chain shifts, financial incentives, product development—these articles illuminate the impact and implications of disruptive innovation as well as Christensen’s broader thinking on management theory and its application in business and in life.

This collection of best-selling articles includes: “Disruptive Technologies: Catching the Wave,” by Joseph L. Bower and Clayton M. Christensen, “Meeting the Challenge of Disruptive Change,” by Clayton M. Christensen and Michael Overdorf, “Marketing Malpractice: The Cause and the Cure,” by Clayton M. Christensen, Scott Cook, and Taddy Hall, “Innovation Killers: How Financial Tools Destroy Your Capacity to Do New Things,” by Clayton M. Christensen, Stephen P. Kaufman, and Willy C. Shih, “Reinventing Your Business Model,” by Mark W. Johnson, Clayton M. Christensen, and Henning Kagermann, “The New M&A Playbook,” by Clayton M. Christensen, Richard Alton, Curtis Rising, and Andrew Waldeck, “Skate to Where the Money Will Be,” by Clayton M. Christensen, Michael E. Raynor, and Matthew Verlinden, “Surviving Disruption,” by Maxwell Wessel and Clayton M. Christensen, “What Is Disruptive Innovation?” by Clayton M. Christensen, Michael E. Raynor, and Rory McDonald, “Why Hard-Nosed Executives Should Care About Management Theory,” by Clayton M. Christensen and Michael E. Raynor, and “How Will You Measure Your Life?” by Clayton M. Christensen.

Classic Advice for Today's Management Challenges

Peter F. Drucker's timeless thinking on management--distilled in this series of concise essays--examines the basic questions and issues that managers face. In rapidly changing times, Drucker's legendary wisdom is even more vitally relevant, going beyond traditional thinking to insights of enduring value.

The ideas and themes of this easy-to-read guide are based on direct experience and knowledge from Drucker's years as adviser to large corporations, entrepreneurial start-ups, government and nonprofit agencies, and public institutions. They are eminently practical and resonate profoundly with the challenges managers face today. Drucker offers insight and advice on perennial management issues such as:

• people decisions
• resource allocation
• productivity challenges
• innovation and risk management
• and other essential management topics

Filled with classic, evergreen advice--"There is only one valid definition of business purpose: to create a customer"--Peter F. Drucker on Management Essentials is widely regarded as the "gold standard" for managers.

Notable Quotes from Peter F. Drucker:

• "Management is doing things right; leadership is doing the right things."
• "The best way to predict the future is to create it."
• "Time is the scarcest resource, and unless it is managed nothing else can be managed."
• "There is nothing so useless as doing efficiently that which should not be done at all."
• "Whenever you see a successful business, someone once made a courageous decision."
• "Knowledge has to be improved, challenged, and increased constantly, or it vanishes."
• "The entrepreneur always searches for change, responds to it, and exploits it as an opportunity."

A year's worth of management wisdom, all in one place.

We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up to date on the most cutting-edge, influential thinking driving business today. With authors from Satya Nadella to Lynda Gratton and company examples from Nestlé to TikTok, this volume brings the most current and important management conversations right to your fingertips.

This book will inspire you to:

• Radically redefine the role of managers in your organization
• Integrate your ESG goals into your company's core business model
• Separate the hype from the reality of Web3 and identify opportunities for your business
• Navigate conflict and embrace mutual learning across generational differences
• Identify the soft skills needed in the C-suite—and build them
• Encourage all employees to develop the capabilities around digital transformation

This collection of articles includes "Managers Can't Do It All," by Diane Gherson and Lynda Gratton; "What Is Web3?," by Thomas Stackpole; "Selling on TikTok and Taobao," by Thomas S. Robertson; "Managing in the Age of Outrage," by Karthik Ramanna; "The Five Stages of DEI Maturity," by Ella F. Washington; "The Essential Link Between ESG Targets and Financial Performance," by Mark R. Kramer and Marc W. Pfitzer; "Make the Most of Your One-on-One Meetings," by Steven G. Rogelberg; "Harnessing the Power of Age Diversity," by Megan W. Gerhardt, Josephine Nachemson-Ekwall, and Brandon Fogel; "The C-Suite Skills That Matter Most," by Raffaella Sadun, Joseph Fuller, Stephen Hansen, and PJ Neal; "Your Company Needs a Space Strategy. Now.," by Matthew Weinzierl, Prithwiraj (Raj) Choudhury, Tarun Khanna, Alan MacCormack, and Brendan Rosseau; and "Democratizing Transformation," by Marco Iansiti and Satya Nadella.

HBR's 10 Must Reads paperback series is the definitive collection of books for new and experienced leaders alike. Leaders looking for the inspiration that big ideas provide, both to accelerate their own growth and that of their companies, should look no further. HBR's 10 Must Reads series focuses on the core topics that every ambitious manager needs to know: leadership, strategy, change, managing people, and managing yourself. Harvard Business Review has sorted through hundreds of articles and selected only the most essential reading on each topic. Each title includes timeless advice that will be relevant regardless of an ever‐changing business environment.

Navigate work successfully as a first-time parent.

Just when you're starting to figure out parenting, all of a sudden your leave time is over. You're excited to go back, but you already miss your baby like crazy, and you don't know how you're going to get through the first meeting without dozing off, let alone actually do your job.

Succeeding as a First-Time Parent will help you take a deep breath and get through it. Your first year as a working parent will be hard, but it can be truly affirming. You'll find you have energy stores, resources, and supporters that you didn't know existed and that you can make strides forward at work when you're a new mother or father.

You'll learn to:

• Understand all your options for childcare
• Hit the ground running when you return from leave
• Stay on the career track you want to be on
• Carry on amid inevitable exhaustion and emotional upheaval
• Set your family up for success, however you measure it

The HBR Working Parents Series with Daisy Dowling, Series Editor, supports readers as you anticipate challenges, learn how to advocate for yourself more effectively, juggle your impossible schedule, and find fulfillment at home and at work. Whether you're up with a newborn or planning the future with your teen, you'll find the practical tips, strategies, and research you need to make working parenthood work for you.

Health-Care Solutions from a Distant Shore

Health care in the United States and other nations is on a collision course with patient needs and economic reality. For more than a decade, leading thinkers, including Michael Porter and Clayton Christensen, have argued passionately for value-based health-care reform: replacing delivery based on volume and fee-for-service with competition based on value, as measured by patient outcomes per dollar spent.

Though still a pipe dream here in the United States, this kind of value-based competition is already a reality--in India. Facing a giant population of poor, underserved people and a severe shortage of skills and capacity, some resourceful private enterprises have found a way to deliver high-quality health care, at ultra-low prices, to all patients who need it. This book shows how the innovations developed by these Indian exemplars are already being practiced by some far-sighted US providers--reversing the typical flow of innovation in the world.

Govindarajan and Ramamurti, experts in the phenomenon of reverse innovation, reveal four pathways being used by health-care organizations in the United States to apply Indian-style principles to attack the exorbitant costs, uneven quality, and incomplete access to health care. With rich stories and detailed accounts of medical professionals who are putting these ideas into practice, this book shows how value-based delivery can be made to work in the United States. This "bottom-up" change doesn't require a grand plan out of Washington, DC, agreement between entrenched political parties, or coordination among all players in the health-care system. It needs entrepreneurs with innovative ideas about delivering value to patients. Reverse innovation has worked in other industries. We need it now in health care.

Become a Better Leader by Improving Your Emotional Intelligence

Bestselling author DANIEL GOLEMAN first brought the concept of emotional intelligence (EI) to the forefront of business through his articles in Harvard Business Review, establishing EI as an indispensable trait for leaders. The Emotionally Intelligent Leader brings together three of Goleman's bestselling HBR articles.

In "What Makes a Leader?" Goleman explores research that found that truly effective leaders are distinguished by high levels of self-awareness and sharp social skills. In "The Focused Leader," Goleman explains neuroscience research that proves that "being focused" is more than filtering out distractions while concentrating on one thing. In "Leadership That Gets Results," Goleman draws on research to outline six distinct leadership styles, each one springing from different components of emotional intelligence. Together, these three articles guide leaders to recognize the direct ties between EI and measurable business results.

Can we solve big public problems anymore? Yes, we can. This provocative and inspiring book points the way.

The huge challenges we face are daunting indeed: climate change, crumbling infrastructure, declining public education and social services. At the same time, we've come to accept the sad notion that government can't do new things or solve tough problems—it's too big, too slow, and mired in bureaucracy.

Not so, says former public official, now Harvard Business School professor, Mitchell Weiss. The truth is, entrepreneurial spirit and savvy in government are growing, transforming the public sector's response to big problems at all levels. The key, Weiss argues, is a shift from a mindset of Probability Government—overly focused on safe solutions and mimicking so-called best practices—to Possibility Government. This means public leadership and management that's willing to boldly imagine new possibilities and to experiment.

Weiss shares the three basic tenets of this new way of governing:

• Government that can imagine: Seeing problems as opportunities and involving citizens in designing solutions
• Government that can try new things: Testing and experimentation as a regular part of solving public problems
• Government that can scale: Harnessing platform techniques for innovation and growth

The lessons unfold in the timely episodes Weiss has seen and studied: the US Special Operations Command prototyping of a hoverboard for chasing pirates; a heroin hackathon in opioid-ravaged Cincinnati; a series of experiments in Singapore to rein in Covid-19; among many others.

At a crucial moment in the evolution of government's role in our society, We the Possibility provides inspiration and a positive model, along with crucial guardrails, to help shape progress for generations to come.

Put an end to miscommunication and inefficiency—and tap into the strengths of your diverse team.

If you read nothing else on managing across cultures, read these 10 articles. We’ve combed through hundreds of Harvard Business Review articles and selected the most important ones to help you manage culturally diverse employees, whether they’re dispersed around the world or you’re working with a multicultural team in a single location.

This book will inspire you to:

• Develop your cultural intelligence
• Overcome conflict on a team where cultural norms differ
• Adopt a common language for more efficient communication
• Use the diverse perspectives of your employees to find new business opportunities
• Take varying cultural practices into account when resolving ethical issues
• Accommodate and plan for your expatriate employees

This collection of articles includes "Cultural Intelligence," by P. Christopher Earley and Elaine Mosakowski; "Managing Multicultural Teams," by Jeanne Brett, Kristin Behfar, and Mary C. Kern; "L'Oreal Masters Multiculturalism," by Hae-Jung Hong and Yves Doz; "Making Differences Matter: A New Paradigm for Managing Diversity," by David A. Thomas and Robin J. Ely; "Navigating the Cultural Minefield," by Erin Meyer; "Values in Tension: Ethics Away from Home," by Thomas Donaldson; "Global Business Speaks English," by Tsedal Neeley; "10 Rules for Managing Global Innovation," by Keeley Wilson and Yves L. Doz; "Lost in Translation," by Fons Trompenaars and Peter Woolliams; and "The Right Way to Manage Expats," by J. Stewart Black and Hal B. Gregersen.

How do the most resilient companies survive--and even thrive--during a slowdown?

If you read nothing else on preparing for a tough economy and coming back stronger, read these 10 articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help your company persevere through economic challenges and continue to grow even as your competitors stumble.

This book will inspire you to:

• Get your company ready before a downturn strikes
• Learn the right lessons from previous recessions
• Minimize pain while cutting costs and managing risk
• Foster a healthy organizational culture during anxious times
• Seize the opportunity to innovate and reinvent your business

This collection of articles includes "Seize Advantage in a Downturn," by David Rhodes and Daniel Stelter; "How to Survive a Recession and Thrive Afterward: A Research Roundup," by Walter Frick; "How to Bounce Back from Adversity," by Joshua D. Margolis and Paul G. Stoltz; "Rohm and Haas's Former CEO on Pulling Off a Sweet Deal in a Down Market," by Raj Gupta; "Leadership in a (Permanent) Crisis," by Ronald Heifetz, Alexander, Grashow, and Marty Linsky; "How to Be a Good Boss in a Bad Economy," by Robert I. Sutton; "Layoffs That Don't Break Your Company," by Sandra J. Sucher and Shalene Gupta; "Getting Reorgs Right," by Stephen Heidari-Robinson and Suzanne Heywood; "Reigniting Growth," by Chris Zook and James Allen; "Reinvent Your Business Model Before It's Too Late," by Paul Nunes and Tim Breene; and "How to Protect Your Job in a Recession," by Janet Banks and Diane Coutu.

"I recommend a book by Professor Williams, it is really worth a read, it's called White Working Class." -- Vice President Joe Biden on Pod Save America

An Amazon Best Business and Leadership book of 2017

Around the world, populist movements are gaining traction among the white working class. Meanwhile, members of the professional elite—journalists, managers, and establishment politicians--are on the outside looking in, left to argue over the reasons. In White Working Class, Joan C. Williams, described as having "something approaching rock star status" by the New York Times, explains why so much of the elite's analysis of the white working class is misguided, rooted in class cluelessness.

Williams explains that many people have conflated "working class" with "poor"--but the working class is, in fact, the elusive, purportedly disappearing middle class. They often resent the poor and the professionals alike. But they don't resent the truly rich, nor are they particularly bothered by income inequality. Their dream is not to join the upper middle class, with its different culture, but to stay true to their own values in their own communities--just with more money. While white working-class motivations are often dismissed as racist or xenophobic, Williams shows that they have their own class consciousness.

White Working Class is a blunt, bracing narrative that sketches a nuanced portrait of millions of people who have proven to be a potent political force. For anyone stunned by the rise of populist, nationalist movements, wondering why so many would seemingly vote against their own economic interests, or simply feeling like a stranger in their own country, White Working Class will be a convincing primer on how to connect with a crucial set of workers--and voters.

Get your best work done, no matter where you do it.

Video calls from your couch. Project reports in a coffee shop. Presentations at your kitchen table. Working remotely gives you more flexibility in how and where you do your job. But being part of a far-flung team can be challenging. How can you make remote work work for you?

The HBR Guide to Remote Work provides practical tips and advice to help you stay productive, avoid distractions, and collaborate with your team, despite the distance that separates you.

You'll learn to:

• Create a regular work-from-home routine
• Identify the right technology for your needs
• Run better virtual meetings
• Avoid burnout and video-call fatigue
• Manage remote employees
• Conduct difficult conversations when you can't meet in person

Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

A Wall Street Journal bestseller

A Publisher's Weekly bestseller

A fascinating look at the trailblazing companies using artificial intelligence to create new competitive advantage, from the author of the business classic, Competing on Analytics, and the head of Deloitte's US AI practice.

Though most organizations are placing modest bets on artificial intelligence, there is a world-class group of companies that are going all-in on the technology and radically transforming their products, processes, strategies, customer relationships, and cultures.

Though these organizations represent less than 1 percent of large companies, they are all high performers in their industries. They have better business models, make better decisions, have better relationships with their customers, offer better products and services, and command higher prices.

Written by bestselling author Tom Davenport and Deloitte's Nitin Mittal, All-In on AI looks at artificial intelligence at its cutting edge from the viewpoint of established companies like Anthem, Ping An, Airbus, and Capital One.

Filled with insights, strategies, and best practices, All-In on AI also provides leaders and their teams with the information they need to help their own companies take AI to the next level.

If you're curious about the next phase in the implementation of artificial intelligence within companies, or if you're looking to adopt this powerful technology in a more robust way yourself, All-In on AI will give you a rare inside look at what the leading adopters are doing, while providing you with the tools to put AI at the core of everything you do.

We need a new approach for solving tough problems in a complex world—we need to collaborate smarter.

Market volatility. Sustainability demands. Hybrid working. Opportunities and hazards of fast-changing technology and regulations. Companies and nonprofits face more daunting challenges than ever. How can we collaborate in our organizations—and with outside partners—to solve problems, innovate, and succeed?

Smarter Collaboration offers groundbreaking solutions. This indispensable new book lays out a pragmatic action plan blending rich stories, new empirical research, and loads of practical advice to help companies thrive by collaborating more effectively. As Harvard professor Heidi K. Gardner and senior executive Ivan A. Matviak show, firms that collaborate smarter consistently generate higher revenues and profits, boost innovation, strengthen client relationships, and attract and retain better talent. In this successor to Gardner's bestselling first book, Smart Collaboration, the authors expand their mandate, illustrating the fundamental dynamics of collaborating well across industries like financial services, health care, biotech/pharma, consumer products, automotive, and technology.

Based on their research with thousands of executives from around the world, they share deep insights on how to implement smarter collaboration and avoid the potential pitfalls. They also help leaders troubleshoot thorny challenges like misaligned incentives, collaboration overload, and unintended consequences on diversity and inclusion. Complete with how-tos and cases, the book concludes with inspiring examples of groups harnessing smarter collaboration to tackle society's biggest challenges such as saving the oceans, eradicating diseases, and tackling global warming.

Smarter Collaboration is the essential guide for forward-thinking leaders to transform their organizations, reshape the way they work, and increase impact and success.

Learn why bad decisions happen to good managers—and how to make better ones.

If you read nothing else on decision making, read these 10 articles. We’ve combed through hundreds of articles in the Harvard Business Review archive and selected the most important ones to help you and your organization make better choices and avoid common traps.

Leading experts such as Ram Charan, Michael Mankins, and Thomas Davenport provide the insights and advice you need to:

• Make bold decisions that challenge the status quo
• Support your decisions with diverse data
• Evaluate risks and benefits with equal rigor
• Check for faulty cause-and-effect reasoning
• Test your decisions with experiments
• Foster and address constructive criticism
• Defeat indecisiveness with clear accountability

A kaleidoscopic look at how eleven disruptive innovations—including the iPhone, the transistor, disposable diapers, and Julia Child's The Art of French Cooking—reshaped industries and societies, propelling humanity toward new frontiers.

From gunpowder to generative AI, the forces of disruption are repeatedly rewriting the rules of business, society, and human possibility. But what drives these revolutionary changes?

In Epic Disruptions, innovation expert Scott Anthony masterfully weaves together the fascinating stories behind history's most transformative disruptions—from ninth-century China to twenty-first-century Silicon Valley. Through eleven pivotal innovations, including the printing press, mass-produced automobiles, the McDonald's revolutionary food system, and the iPhone, Anthony reveals the hidden patterns behind world-changing breakthroughs.

But Epic Disruptions goes beyond just celebrating invention. Through vivid storytelling and sharp analysis, Anthony introduces the iconoclasts who dared to think differently—the Renaissance-era scientists, French cooking enthusiasts, and corporate visionaries who saw opportunities others missed. He reveals how disruption actually happens.

As artificial intelligence and other technologies promise to unleash another wave of transformation, Epic Disruptions arrives at the perfect moment—offering innovators and curious readers a page-turning exploration of how radical change reshapes industries, launches new powers, and, yes, occasionally changes everything.

The steps you need, for the results you want.

There's no shortage of advice out there on how to perform better, and better than others, at work. The problem is knowing which methods are actually proven to work--and how you should act on them to get the best results.

In 8 Steps to High Performance, talent expert and bestselling author Marc Effron cuts through the noise with his signature "science-based simplicity" approach to identify what matters most and show you how to optimally apply your time and effort to boost your performance. It turns out that higher performance comes from doing many things well--but some of those things are not in your power to change. Effron reveals the eight key factors you do control and practical steps for improving yourself on each one. You’ll learn:

• How to set goals that create higher performance
• Which behaviors predict higher performance in different situations
• How to quickly develop the most important capabilities
• Who to connect with and why
• How to understand and adapt to your company's strategy
• Why you sometimes shouldn’t be the "genuine" you
• How to best manage your body to sustain your performance
• How to avoid management fads that distract you from high performance

Research-based, practical, and filled with self-assessments, tools, and templates to support your performance goals at work, this short, powerful book will help you and anyone on your team deliver outstanding results.

A deeply human exploration of how our relationship with work has evolved—and a guide for leaders who aim to make things right—from the author of The Burnout Epidemic.

Work has recently undergone profound changes, not all for the better.

AI's acceleration has led to worker fears and uncertainties around job security. DEI initiatives are underfunded or canceled. The debate over remote, hybrid, and in-person work is growing more heated. And study after study confirms a widespread sense of employee unhappiness in the workplace.

Workers are left to reexamine their relationship with work, asking themselves, Why are we here?

Workplace expert Jennifer Moss, author of The Burnout Epidemic, takes readers to the front lines of this historic shift. Through extensive interviews, she uncovers why work has changed and highlights the leaders and organizations who have managed to build cultures that everyone really wants.

Packed with fresh insights, new research, and compelling stories, Why Are We Here? illuminates this turbulent time and offers inspiration and practical guidance for leaders navigating our complex, ever-changing world.

How Strategy Works in an Interconnected, Automated World

Leaders already know that the classic approach to strategy--analyze, plan, execute--is losing relevance. But they don't yet know what replaces it. As everyone and everything becomes more interconnected and digitized, how do you operate, compete, and win?

Ming Zeng, the former Chief of Staff and strategy adviser to Alibaba Group's founder Jack Ma, explains how the latest technological developments, such as artificial intelligence, machine learning, the mobile internet, and cloud computing are redefining how value is created. Written especially for those outside the technology industry or the startup arena, this book introduces a simple, overarching framework to guide strategy formulation and execution in this data-rich and highly interactive environment.

Revealing the revolutionary practices that he and his team have developed at Alibaba, Zeng shows how to:

• Automate decisions through machine learning
• Create products informed by real-time data from customers
• Determine the right strategic positioning to maximize value from platforms and suppliers
• Repurpose your organization to further human insight and enable creativity
• Lead your company's transformation into a smart business

With insights into the strategies and tools used by leaders at Alibaba and other companies such as Ruhan and Red Collar, in a variety of industries from furniture making to banking to custom tailoring, Smart Business outlines a radically new approach to strategy that can be applied everywhere.

Keep learning, or risk becoming irrelevant.

It's a truism in today's economy: the only constant is change. Technological automation is making jobs less routine and more cognitively challenging. Globalization means you're competing with workers around the world. Simultaneously, the internet and other communication technologies have radically increased the potential impact of individual knowledge.

The relentless dynamism of these forces shaping our lives has created a new imperative: we must strive to become dynamic learners. In every industry and sector, dynamic learners outperform their peers and realize higher impact and fulfillment by learning continuously and by leveraging that learning to build yet more knowledge.

In Never Stop Learning, behavioral scientist and operations expert Bradley R. Staats describes the principles and practices that comprise dynamic learning and outlines a framework to help you become more effective as a lifelong learner. The steps include:

• Valuing failure
• Focusing on process, not outcome, and on questions, not answers
• Making time for reflection
• Learning to be true to yourself by playing to your strengths
• Pairing specialization with variety
• Treating others as learning partners

Replete with the most recent research about how we learn as well as engaging stories that show how real learning happens, Never Stop Learning will become the operating manual for leaders, managers, and anyone who wants to keep thriving in the new world of work.