- Agate Publishing
- Agenda Publishing
- Bristol University Press
- Columbia University Press
- David & Charles
- Fordham University Press
- Ibidem Press
- Jagiellonian University Press
- Leapfrog Press
- Mint Editions
- New World Library
- Peterson Institute for International Economics
- PM Press
- Ronin Publishing
- The Chinese University of Hong Kong Press
- Tulika Books
- University of California Press
- Verlag Barbara Budrich
- Wilfrid Laurier University Press
- Agate B2
- Agenda Publishing
- Bristol University Press
- Columbia Business School Publishing
- Columbia University Press
- David & Charles
- Fordham University Press
- Ibidem Press
- Jagiellonian University Press
- Leapfrog Press
- Mint Editions
- New World Library
- Peterson Institute for International Economics
- PM Press
- Policy Press
- Ronin Publishing
- The Chinese University of Hong Kong Press
- Tulika Books
- University of California Press
- Verlag Barbara Budrich
-
Antiques & Collectibles
-
Architecture
-
Art
-
Bibles
-
Biography & Autobiography
-
Body, Mind & Spirit
-
Business & Economics
-
Comics & Graphic Novels
-
Computers
-
Cooking
-
Crafts & Hobbies
-
Design
-
Education
-
Family & Relationship
-
Fiction
-
Foreign Language Study
-
Games & Activities
-
Gardening
-
Health & Fitness
-
History
-
House & Home
-
Humor
-
Juvenile Fiction
-
Juvenile Nonfiction
-
Language Arts & Disciplines
-
Law
-
Literary Collections
-
Literary Criticism
-
Mathematics
-
Medical
-
Miscellaneous
-
Music
-
Nature
-
Performing Arts
-
Pets
-
Philosophy
-
Photography
-
Poetry
-
Political Science
-
Psychology
-
Reference
-
Religion
-
Self-Help
-
Science
-
Social Science
-
Sports & Recreation
-
Study Aids
-
Technology & Engineering
-
Transportation
-
Travel
-
True Crime
-
Young Adult Fiction
-
Young Adult Nonfiction
- Agate Publishing
- Agenda Publishing
- Bristol University Press
- Columbia University Press
- David & Charles
- Fordham University Press
- Ibidem Press
- Jagiellonian University Press
- Leapfrog Press
- Mint Editions
- New World Library
- Peterson Institute for International Economics
- PM Press
- Ronin Publishing
- The Chinese University of Hong Kong Press
- Tulika Books
- University of California Press
- Verlag Barbara Budrich
- Wilfrid Laurier University Press
- Agate B2
- Agenda Publishing
- Bristol University Press
- Columbia Business School Publishing
- Columbia University Press
- David & Charles
- Fordham University Press
- Ibidem Press
- Jagiellonian University Press
- Leapfrog Press
- Mint Editions
- New World Library
- Peterson Institute for International Economics
- PM Press
- Policy Press
- Ronin Publishing
- The Chinese University of Hong Kong Press
- Tulika Books
- University of California Press
- Verlag Barbara Budrich
-
Antiques & Collectibles
-
Architecture
-
Art
-
Bibles
-
Biography & Autobiography
-
Body, Mind & Spirit
-
Business & Economics
-
Comics & Graphic Novels
-
Computers
-
Cooking
-
Crafts & Hobbies
-
Design
-
Education
-
Family & Relationship
-
Fiction
-
Foreign Language Study
-
Games & Activities
-
Gardening
-
Health & Fitness
-
History
-
House & Home
-
Humor
-
Juvenile Fiction
-
Juvenile Nonfiction
-
Language Arts & Disciplines
-
Law
-
Literary Collections
-
Literary Criticism
-
Mathematics
-
Medical
-
Miscellaneous
-
Music
-
Nature
-
Performing Arts
-
Pets
-
Philosophy
-
Photography
-
Poetry
-
Political Science
-
Psychology
-
Reference
-
Religion
-
Self-Help
-
Science
-
Social Science
-
Sports & Recreation
-
Study Aids
-
Technology & Engineering
-
Transportation
-
Travel
-
True Crime
-
Young Adult Fiction
-
Young Adult Nonfiction
Managing Maintenance Shutdowns and Outages
Regular price $79.95 Save $-79.95Features
- Brings together the issues of maintenance planning, project management, logistics, contracting, and accounting for shutdowns.
- Includes hundreds of shutdown ideas gleaned from experts worldwide.
- Contains procedures and strategies that will improve your current shutdown planning and execution.
- Offers examples to illustrate the major points.

The 15 Most Common Obstacles to World-Class Reliability
Regular price $49.95 Save $-49.95Reliability is dependent upon shared understanding and beliefs. Managers at all levels must understand how their decisions and directions often impact adversely the ability of their organization to achieve and perpetuate Reliability…thereby undermining realization of broad business objectives.
This book identifies and explores fifteen cultural obstacles commonly encountered by most organizations in their pursuit of World-Class Reliability. The intent is to provide senior management with a wake-up call. They must address the identified obstacles the people they have charged with pursuit of reliability (middle managers, engineers and functional specialists) can be successful. Otherwise, senior management is its' own worst enemy. It is a must-read for Senior Managers at all levels (Corporate to Plant and within Plant at Departmental levels).
Features
- Examines the larger issues (culture, leadership, commitment, consistency) that functionaries cannot overcome without strong senior management involvement.
- Focuses on the managerial leadership, cultural change, organization-wide commitment, and perseverance required to transform the operational environment from reactive to proactive.
- Uses illustrations to visually convey Principles and Concepts of Maintenance/Reliability Excellence.
- Includes appendices that provide generic tools and plans used to drive the essential change.
Terrence O'Hanlon, CMRP
Reliabilityweb.com, Uptime Magazine

Asset Management Insights
Regular price $64.95 Save $-64.95Most other titles on asset management tend to describe the practice and related ISO standards in a rather clinical manner. In contrast, this work focuses on concrete situations experienced by those who have implemented the concepts, discusses how, and when and WHY they failed, and how they adapted their practices in order to succeed.
Features
- Packed with stories from professionals and companies that highlight aspects of different functions, tools and elements of asset management from a variety of different industries, including infrastructure (water, energy, transportation), public service (post offices, hospitals), manufacturers, public, and private companies.
- Guides readers to explore the essential actions to be undertaken, and the major pitfalls to avoid.
- Organized in parts and chapters that address individual topics of asset management according to the sequence of life cycle segments of any asset belonging to an infrastructure or industry. This allows the reader to follow asset-related questions throughout their lives or to choose to study specific life segments (chapters).

Smart Inventory Solutions
Regular price $69.95 Save $-69.95Smart Inventory Solutions is the result of the author’s time spent working with clients and studying the issues people face in trying to achieve their inventory reduction.This landmark manual shows you the seven Actions for Inventory Reduction so you can easily, efficiently and sustainably achieve your inventory reduction, free up cash, and reduce your costs without risk and impact on your capability. Additionally, it shows you the author’s self-developed Inventory cash release process™ to follow, the mistakes to avoid and a sure fire approach that minimizes your workload. In fact you'll learn how to generate better results for these types of inventory.
- Shows you how to eliminate 100% excess of inventory and reduce inventory related working capital by up to 40%.
- Illustrates how to reduce your ongoing inventory management costs.
- Helps you develop the skills of your team to enable ongoing inventory management and independence.
- Provides 20 exclusive case studies and real life examples.
- Can be applied to all ‘bought in’ inventories such as parts and components, finished goods, OEM spares, MRO inventory, engineering spares, and industrial supplies.
- Includes a data collection guide.
- Shows you how to eliminate 100% excess of inventory and reduce inventory related working capital by up to 40%.
- Illustrates how to reduce your ongoing inventory management costs.
- Helps you develop the skills of your team to enable ongoing inventory management and independence.
- Provides 20 exclusive case studies and real life examples.
- Can be applied to all ‘bought in’ inventories such as parts and components, finished goods, OEM spares, MRO inventory, engineering spares, and industrial supplies.
- Includes a data collection guide.
- An Introduction to the Inventory Cash ReleaseTM Process
- Why ‘Less Is More’
- 5 Myths of Inventory Reduction
- The Issues That Drive Excess Inventory
- Maximum Results, Minimum Effort
- 7 Actions For Inventory Reduction
- Managing Non Pareto and New Inventory
- Your Opportunities and Next Actions
- Appendix A: Inventory Reduction Glossary
- Appendix B: Data Collection Guide

Improving Maintenance and Reliability Through Cultural Change
Regular price $79.95 Save $-79.95- Explains in-depth the eight elements of change and how they relate to cultural change.
- Discusses cultural change with a reliability focus.Includes a PowerPoint presentation with audio on the enclosed CD-ROM, together with a web survey model, the Web of Organizational Change.

The Workbook for Successfully Managing Change in Organizations
Regular price $49.95 Save $-49.95
Features
- Contains exercises that will provide an in-depth understanding of the material as it relates to your specific circumstances.
- Logically organized so that the workbook chapters cover the same material as the corresponding chapters in the book.
- Works as an effective group learning tool to use with your peers and managers to help you collectively think about the concepts and relate them to your efforts.
- Provides chapter summaries through definitions, charts, and lists.
- Includes valuable forms that can be copied and used to work through the change process.
- Contains numerous writing exercises, checklists and work activities, helping to clarify the issues that exist within your organization.
- Includes an ongoing case study with exercises revolving around a fictitious company.

Lean Production
Regular price $74.95 Save $-74.95- Contains in-depth "insight" chapters that explore key principles of the strategy with detailed explanations, examples, anecdotes, graphics, and comments by business leaders experienced in each area.
- Addresses the use of lean production principles and tools in service organizations and small companies.
- Provides actual case histories of successful implementation in a variety of organizations.
- Includes explanatory graphics and charts, including key steps and measurements for use in implementation.
- Features an extensive glossary and additional recommended reading.

The Maintenance Scorecard
Regular price $79.95 Save $-79.95This is the first book to seriously tackle the subject of bringing Asset Management into line with other areas of corporate activity. Through a unique adaptation of the balanced scorecard approach to asset management, it provides a structured approach for both the development of strategy and its implementation. Additionally, readers will find a catalogue of indicators along with their uses and weaknesses, a definitive guide to measuring the success of RCM programs, and a logical format that leads them from start to finish with information and hints on each phase of the maintenance scorecard approach. If you or your company need to manage physical assets, you need this book!
Features
- Provides the RCM Scorecard, which is unique to this book and has not been done previously to this level of detail.
- Includes information and hints on each phase of the maintenance scorecard approach.
- Focuses at length on the creation of strategy for asset management and details the differences between various industry types, sectors and markets.
- Offers an introduction to the methodology of Problem Elimination Logic, and its application and use in the industry.
- Contains a brief overview of the Technical Change Management System a method for increasing the effectiveness of capital spending in maintenance.
- Provides a guide to some of the true uses and limitations of benchmarking as a strategic tool for improvement.
- Uses many illustrations throughout to explain and underline the concepts being presented.
Reviews
“Performance measurement in maintenance is a key ingredient when an organization is seeking excellence in their maintenance practices. Unquestionably a maintenance scorecard (MSC) consistent with corporate goals will be invaluable. In this context I was pleased to see addresses in the very first Chapter not only comments on key ingredients of a MSC but also implementation issues associated with the use of a MSC. There is so little written on the balanced scorecard (BSC) concept being applied to the maintenance function, and as the first book focusing on the BSC in the context of maintenance , termed by Mather the MSC, it will be a welcome addition to the arsenal of literature available to ensure superior maintenance performance in an organizations.”
Andrew K S Jardine, PhD, C.Eng., P.Eng, Professor, Department of Mechanical & Industrial Engineering, University of Toronto
"The Maintenance Scorecard is an important work in the field of maintenance management. It is important because it weaves together several disparate threads into an insightful and useful whole. Implementation of the ideas presented in The Maintenance Scorecard could focus attention of both top management and maintenance leadership to meaningful improvements."
Joel Levitt, President Springfield Resources
"It is so refreshing to hear someone whom truly knows what he is talking about rather than the theory merchants that tend to saturate our discipline."
Greg Pantaleoni, Director, Effective Systems Solutions Pty. Ltd.

Maintenance Management and Regulatory Compliance Strategies
Regular price $74.95 Save $-74.95Features
- Focuses on the main compliance programs—OSHA, Process Safety Management, EPA, FDA and ISO-9000.
- Provides numerous examples to highlight the complexity of the standards and the integration that must occur between the standards and maintenance to insure compliance.
- Details the penalties that have been assessed companies who have not maintained compliance, allowing a company to understand the impact of non-compliance with the standards.
- A logical organization makes it easy to find regulatory compliance programs by: a topical outline (by regulation), an impact outline (how they affect maintenance) and a violations section that allows companies to see the cost of non-compliance.

Smart Inventory Solutions
Regular price $74.95 Save $-74.95Engineers and reliability professionals are increasingly being held accountable for materials and spare parts inventory management and in response they need to gain a better understanding of materials and spare parts inventory management principles and practices. This practical book delivers just that.
This new edition will help you get the right parts, in the right place, at the right time, for the right reason. Fully revised, it provides specific coverage of the issues faced in, and requirements for, managing engineering materials and spare parts and what to do to improve your results. It includes 29 exclusive examples and real life case studies to demonstrate the application of the concepts and ideas so that you will easy and quickly understand how to implement them. What's more it will show you: What to do to truly optimize your inventory holdings, Why inventory levels are almost always too high, How to identifying the factors that have greatest impact on your inventory levels, When to apply the 7 Actions for Inventory Reduction, Where to focus your efforts for greatest effect, and Who to involve in taking action. The concepts, ideas, tools, and processes in this book have helped many companies achieve and sustain results that other inventory tools and approaches just could not match. And it is sure to help you achieve true inventory optimization as well!
Features
The second edition includes…
- A new chapter on The Mechanics of Inventory Management, a pragmatic review of the management of inventory including… Introducing the Materials and Inventory Management Cycle, Comparing theoretical and actual inventory outcomes, Discussion on normal and Poisson distribution models, How to determine the re order point, How to determine the re order quantity, and Commentary on Monte Carlo simulation.
- An expanded chapter on the financial impact of inventory, including a discussion of the key reports that need to be understood.
- Chapters on the influence of policies, procedures, and people.
- Additional discussion on issues faced and how to address them.
- An expansion of the central process discussed in the first edition to a more comprehensive review process…Inventory Process™ Optimization.
- An expanded section on executing an inventory review program.
- A closing 'where to from here' chapter.
- 57 figures and diagrams - 30 of them new and the others all revised and updated and six new tables (with 8 in total).
- Eight new checklists - specifically included as a new tool for the reader and is the result of direct reader requests.
- An expanded glossary.

Maintenance and Reliability Best Practices
Regular price $84.95 Save $-84.95Amy Campbell, CMRP
Overview
Winner of first prize (Gold Award) in the RGVA book competition in Maintenance & Reliability at MARTS/Chicago in 2011.
The first edition of this award-winning book immediately became one of the most widely read texts by maintenance, reliability, operations, and safety professionals. It is also being used at many colleges and universities throughout the world. It has become a standard reference for anyone preparing for maintenance and reliability professional exams. In the time since original publication, this book has become a must-have guide and reference. It helps everyone ensure that their organization’s assets are operating as and when needed and at reasonable cost.
Features
- Features a streamlined flow for easier study and reference.
- Includes self-assessment questions at the end of each chapter.
- One of the first books to discuss asset management related standards, including the new ‘ISO-55000 Asset Management Standards.
- Provides new material on corrosion control, risk management, and operator-driven reliability.
- A separate Workbook (ISBN 9780831134358) has been prepared with the assistance of Christopher Mears.
“I have been a student of M&R for many years, though always in non-technical positions as a professional marketer for products and services companies in the industrial space. I realized whenever I studied Maintenance and Reliability Best Practices in preparation for the CMRP exam, that I was on the right track. Thank you for allowing me to successfully pass the exam as a result of your book on top of the nearly eight years I’ve been in the industry. I appreciate you very much. I just received notice that I passed the CMRP from The Society for Maintenance and Reliability Professionals! Thank you for the opportunity to learn from you and for your encouragement. I’m very proud to be a CMRP!”
—Amy Campbell, CMRP
“I enjoyed your book tremendously and after reading it several times (along with 20 years of maintenance experience), I was able to take and pass the CMRP certification. Thank you!”—Steve J. Firko, CMRP
Ramesh Gulati is currently Asset Management and Reliability Planning Manager with the Aerospace Testing Alliance at Arnold Engineering Development Center (AEDC), Arnold AFB, TN. He is responsible for creating a reliability culture across AEDC and for building and designing reliability into new systems. Previously, he held various maintenance, engineering, and management positions at AEDC, Carrier Air Conditioning Corp., True Temper Corp., Bethlehem Steel, and Heavy Engineering Corporation’s Foundry Forge Plant.
Ramesh is a Certified Maintenance & Reliability Professional (CMRP), Certified Reliability Engineer (CRE), and a registered Professional Engineer (PE). He holds BSME, MSIE, and MBA degrees, is very active in professional societies and has authored many professional papers. Currently, for SMRP, he serves as Certification Committee chair and was director of Certification and Standards, Best Practices, Body of Knowledge, and a Board member. He also serves as an advisory Board member for the University of Tennessee’s Reliability & Maintenance Center (RMC). He is a member of Association of Maintenance Professionals (AMP) and a Fellow of the Institute of Industrial Engineering (IIE). Recently, Ramesh served as a U.S. delegate to the ISO/PC251 committee, supporting development of a new Asset Management Standard.
By Terence O'Hanlon, CMRP
Publisher, Reliabilityweb.com, Uptime Magazine
July 2012
I first met Ramesh when we were both volunteering at a Society of Maintenance & Reliability Professionals executive board meeting. The first thing I noticed was his intensity.
He was intensely interested in contributing what he knew to the best practices being collected by the organization. He was intensely working to connect people who might be able to help each other. He was interested in making sure those around him were not simply passively supportive of a reliability-based maintenance strategy. They had to be fully committed to a reliability-based way of life!
I eventually made it to the Air Force base where Ramesh worked, and I noticed something completely different about the way maintenance was regarded. I could not detect the usual sense of maintenance as a "necessary evil" or a "cost center," even from the base's leadership. Instead, maintenance was viewed as an important enabler of the mission. Reliability was the context and aim of the maintenance program.
Since that day almost ten years ago, I have been privileged to work with Ramesh, who taught me that one can only gain through contributing. I've also learned from his entire team, including a series of leaders over the last decade that represent the best of what America is all about.
There is a common thread I have found from all the best practice programs like the one where Ramesh works. That is the thread of sharing. You would expect best practice organizations to be learning organizations, like knowledge sponges absorbing every bit of beneficial information they can find. Instead, it is almost the exact opposite. These organizations share and teach everything they know and everything they have learned; somehow this contributes to their getting better and improving even more.
Before this book appeared, only those who worked and volunteered with Ramesh or those who heard him at an industry conference, had been touched by his work. With this book, and now this new edition, the wider world will have a chance to benefit from his experience and knowledge.
If you are a maintenance professional, dive in and savor this book. Try not to make too many dog-eared pages because I suggest that you lend it to your boss as soon as you are done with it or, better yet, buy him or her a copy. Then ask your boss to pass it up the line so everyone can start to see the important work done by some of the best people on the planet -- maintenance professionals.
In the second edition, you will benefit from a streamlined flow to allow easier study and reference. In addition there are now "assessment" questions at the end of each chapter to test how well you absorbed the material. This is one of the first books to discuss the asset-management-related standards -- including the new "ISO-55000 Asset Management Standard," which Ramesh has been developing with a global team from 24 nations. Other new material includes corrosion control, risk management and operator-driven reliability.
This award-winning book has become one of the de facto standards for those preparing to sit for maintenance-reliability professional exams. It is also used in college-level courses throughout the world.
If the lights are on as you read this book -- you owe thanks to a maintenance professional.
I know I owe thanks to Ramesh for being a personal and professional mentor for me. I am a much better person as a result of having him as a friend.
Terence O'Hanlon
Excerpt from Maintenance and Reliability Best Practices
Chapter 1.3 What Do Best Practices Have to Do with Maintenance and Reliability?
In any organization, assets are needed to produce products or provide services. An item or asset, as defined here, could be an electronic or mechanical hardware component or device, a software product, or a manufacturing system or process. The objective of performing better maintenance and improving reliability of assets in an organization is to ensure that the assets are available to perform required functions, when needed, in a cost-effective manner. The performance of an asset is based on three factors (see Figure 1.1):
- Inherent reliability — how it was designed?
- Operating environment — how it will be operated?
- Maintenance plan — how it will be maintained?
Usually assets are designed with a certain level of reliability. This designed-in (or built-in) reliability is the result of individual components’ reliability and the way they are configured. This level of reliability is called inherent reliability. We cannot change or improve the reliability of an asset after it has been installed without replacing or modifying it with better and improved components (with the exception of redesigning it).
The second factor, the operating environment of the asset, considers operating conditions under which the asset has to operate along with the operator’s skills. Several studies have indicated that 40% or more failures are the result of operational errors. Organizations need to ensure that operators are appropriately educated and trained in operating these assets without causing operational errors that lead to failures. In fact, operators should be the first line of defense in monitoring the asset’s performance and any abnormal conditions, and in initiating timely corrective actions.
The third factor is a maintenance plan that defines how the asset will be maintained. The objective of a good maintenance plan is to sustain asset reliability and to improve its availability. The plan should include the necessary maintenance and service-type actions needed to detect potential failures before they lead to unscheduled downtime.
So what do best practices have to do with these principles of maintenance and reliability? Throughout the many years of the maintenance and reliability industry, good and bad practices have been identified. These good and bad practices have been briefed at international conferences, discussed in person and over the airwaves, and written in magazines, books, websites, and blogs. The best of these practices are now becoming more accepted and published throughout local, national, and international industries, becoming the benchmarks that companies seek to achieve. Throughout this book, we will be discussing these factors and what best practices can be used to improve asset performance.
- Introduction: What Is a Best Practice?
- Key Terms and Definitions
- What Do Best Practices Have to Do with Maintenance and Reliability?
- Examples of Maintenance and Reliability Benchmarks
- Basic Test on Maintenance and Reliaility Knowledge
- Summary
- Self Assessment Questions
- References and Suggested Readings
Culture and Leadership
- Introduction
- Key Terms and Definitions
- Leadership and Organizational Culture
- Strategic Framework: Vision, Mission, and Goals
- Change Management
- Reliability Culture
- Measures of Performance
- Summary
- Self Assessment Questions
- References and Suggested Reading
Understanding Maintenance
- Introduction
- Key Terms and Definitions
- Maintenance Approaches
- Maintenance Practices: Others
- Maintenance Management System: CMMS
- Maintenance Quality
- Maintenance Assessment and Improvement
- Summary
- Self Assessment Questions
- References and Suggested Reading
Work Management: Planning and Scheduling
- Introduction
- Key Terms and Definitions
- Work Flow and Roles
- Work Classification and Prioritization
- Planning Process
- Scheduling Process
- Turnarounds and Shutdowns
- Measures of Performance
- Summary
- Self Assessment Questions
- References and Suggested Reading
Materials, Parts, and Inventory Management
- Introduction
- Key Terms and Definitions
- Types of Inventory
- Physical Layout and Storage Equipment
- Optimizing Tools and Techniques
- Measures of Performance
- Summary
- Self Assessment Questions
- References and Suggested Reading
Measuring and Designing for Reliability and Maintainability
- Introduction
- Key Terms and Definitions
- Defining and Measuring Reliability and Other Terms
- Designing and Building for Maintenance and Reliability
- Summary
- Self Assessment Questions
- References and Suggested Reading
Operator Driven Reliability
- Introduction
- Key Terms and Definitions
- The Role of Operations
- Total Productive Maintenance (TPM)
- Workplace Organization: 5S
- Overall Equipment Effectiveness (OEE)
- Measures of Performance
- Summary
- Self Assessment Questions
- References and Suggested Reading
Maintenance Optimization
- Introduction
- Key Terms and Definitions
- Understanding Failures and Maintenance Strategies
- Maintenance Strategy — RCM
- Maintenance Strategy — CBM
- Other Maintenance Strategiess
- Summary
- Self Assessment Questions
- References and Suggested Reading
Managing Performance
- Introduction
- Key Terms and Definitions
- Identifying Performance Measures
- Data Collection and Data Quality
- Benchmarking and Benchmarks
- Summary
- Self Assessment Questions
- References and Suggested Reading
Workforce Management
- Introduction
- Key Terms and Definitions
- Employee Life Cycle
- Understanding the Generation Gap
- Communication Skills
- People Development
- Resource Management and Organization Structure
- Measures of Performance
- Summary
- Self Assessment Questions
- References and Suggested Reading
Maintenance Analysis and Improvement Tools
- Introduction
- Key Terms and Definitions
- Maintenance Root Cause Analysis Tool
- Six Sigma and Quality Maintenance Tools
- Lean Maintenance Tools
- Other Analysis and Improvement Tools
- Summary 11.8 Self Assessment Questions
- References and Suggested Reading
Current Trends and Practices
- Introduction
- Key Terms and Definitions
- Energy Management, Sustainability, and the Green Initiative
- Personnel, Facility, and Arc Flash Safety
- Risk Management
- Corrosion Control
- Systems Engineering and Configuration Management
- Standards and Standardization
- Summary
- Self Assessment Questions
- References and Suggested Reading
Appendix for Chapter 1
- Best Practices Q–A: Answer Key and Explanation
Index

The Little Black Book of Maintenance Excellence
Regular price $49.95 Save $-49.95This book provides an introduction to the concept of "excellence" in the several forms of maintenance used during the life of any system or facility. Unlike most books that tend to focus on just one of the areas of maintenance, this book looks at all the distinct forms of maintenance including: Routine Maintenance, Turnaround Maintenance, Program Maintenance, Project (Maintenance) Management, Reliability in Maintenance, Predictive and Preventive Maintenance, and Precision Maintenance.
Rather than simply focusing on "how to get the work done", this concise resource focuses on Maintenance Excellence and meeting its objectives more effectively and more efficiently. Uniquely designed for busy people who want and need to learn more about maintenance excellence but have a limited amount of time to do so, each chapter is designed to provide a stand-alone learning opportunity for individuals who have an opportunity to pick the book up over lunch or whenever the opportunity arises.
Additionally, it emphasizes the part that effective and efficient maintenance plays in achieving good reliability so it provides an excellent companion for The Little Black Book of Reliability Management which was designed to be used in the same manner. This set of books is intended to provide the young professionals working in this area with a quick introduction to all the subjects they will need to learn. It is also intended for more senior managers and executives who are not experts in either maintenance or reliability, but need to be conversant with its elements.
Features
- Provides the reader with a concise yet informative description of all the various forms of maintenance.
- Highlights the important elements of each of the various forms of maintenance and how to go about organizing those elements in his plant or facility.
- Offers the reader with the tools needed to integrate initiatives leading to improved reliability with each kind of maintenance.
- Provides the reader with tools needed to enhance effectiveness and efficiency in each kind of maintenance.
- Gives both new and more experienced plant and shop personnel with a tool they can use to develop a consistent understanding of maintenance excellence so they can identify common goals and consistent objectives.
- Includes forms and formats that can be used for the following: Job Delay Survey, Accountability-Responsibility Matrix, Role Description, Project Control Document, and Work Scoping Form.

Successfully Managing Change in Organizations
Regular price $69.95 Save $-69.95Now in paperback, this book was written for all managers who have been given the difficult task of bringing change to their organizations. It addresses organizational change at the working level. It is a “user's guide” in change management, written by a user, for users. This is an invaluable resource for anyone who wants to know, step by step, how to implement change successfully.
Features
- Draws on the author's wealth of practical experience and emphasizes that the elements of change are interrelated, that they constitute a “Web of Change”: change one element and you must see what the impact will be on the others.
- Identifies and explains eight key elements of change.
- A way to measure change in each element and its affect on the others is presented on paper and through a computer program on an enclosed disk.

Cover Your A$$ets
Regular price $69.95 Save $-69.95In his fun and informative second work, Cover Your A$$ets: Asset Management at Your Place and at Your Pace, John Ross breaks down the concept of asset management into relevant working elements. With ample space to jot down your thoughts and own experiences, this work is like Mad Libs™ for anyone wanting to implement Asset Management. In the end, readers can review, edit, compile, and pull together their own recorded thoughts and ideas to form a very obtainable vision for the future.
There are many technical references on asset management, but what is truly needed in the field is a step-by-step process for taking care of the assets and equipment that makes the company profitable. By reading this guide, users will feel as if they are personally working with a seasoned, experienced asset management professional to put together a customized strategy for how asset management could and should be implemented at their own location.
Features
- Focuses on physical industrial assets (manufacturing, service, and facilities) and creating an asset management strategy to help generate revenue.
- Reviews the ISO 55000 standards and explains how to implement them with your personal asset management strategy in mind.
- Takes a deep dive into designing equipment for optimum maintainability and reliability.
- Includes a section on Bill of Materials and Spare Parts, two topics that are often misunderstood.
- Each chapter ends with a review of the main points. The synopses will form segments of your overarching approach to asset management.

Improving Reliability and Maintenance from Within
Regular price $79.95 Save $-79.95This unique book is perfect for those who are internal consultants…and may not know it… recognize the value of their efforts and help them learn the skills required to optimize their performance. It explains the internal consultant’s role and describes the various tasks in which they become engaged. What’s more, it provides information that will enable users to improve their performance and deliver greater value. Also included is the Internal Consultant’s Web of Change—a tool that will help individuals recognize their strengths and their areas that need improvement. This practical resource does more than start internal consultants on the road to improvement, it accompanies them on the journey! Upper management looking to understand internal consulting, middle tier reliability and maintenance management, and those who hold “special projects” positions will find this reference extremely useful.
Features
- Written by a professional who “been there, done that” type of work as opposed to someone who has not lived in the organization as an internal consultant.
- Addresses 12 elements of internal consulting—those who are internal consultants can learn from this and improve their performance.
- Presents the internal consultant business case so companies can justify this position.
- Features the Web of Internal Consultant Change—a web (radar) diagram listing the 12 elements of the internal consultant and allowing readers to take a survey which will identify their strong areas, as well as areas for improvement.

The Little Black Book of Reliability Management
Regular price $49.95 Save $-49.95The Little Black Book of Reliability Management provides the reader with a fresh but comprehensive perspective on the subject of reliability management. It challenges the reader to consider "what he has a right to expect" based on his current reliability programs. And it describes the programs and discipline needed if the reader desires the "right to expect" a higher level of reliability performance. This unique resource is perfect for individuals working in plants and in other organizations that are dependent on the reliability of complex physical assets.
Features
- Provides much of the information needed to organize a reliability program at a company or in a plant that does not currently have one.
- Features a simple description of a number of reliability subjects and techniques in a mannerthat readers can easily understand.
- Describes the data that must be collected and the analysis that should be done at each phase during the lifecycle of a physical asset.
- Starts the user down the path of collecting data, mapping failures to causes and implementing the elements of a comprehensive reliability program in an order that best serves his needs.
- Devotes a chapter to pattern recognition and identification of the relationships between identified patterns and failures.
- Provides real-life examples.
- Contains examples of documents and spreadsheets needed to apply recommendations at the readers own plants and shops.

Handbook of Maintenance Management
Regular price $109.95 Save $-109.95Now in its second edition and written by a highly acclaimed maintenance professional, this comprehensive and easy-to-understand resource provides a short review of all the major discussions going on in the management of the maintenance function. This revision of a classic has been thoroughly updated to include advances in technology and thinking and is sure to be found useful by maintenance professionals everywhere. It's the perfect reference for any maintenance professional that needs a quick update on any specific area within the subject.
Features
- Contains five entirely new chapters, including Dealing with Contracts, 5S, Lean Maintenance, PM Optimizing, and Fire Fighting.
- Offers a complete survey of the field, an introduction to maintenance and a review of maintenance management.
- Provides a manual for cost reduction and a primer for the stockroom.
- Includes a training regime for new supervisors, managers and planners.

Failure Mapping
Regular price $69.95 Save $-69.95Designed to be easy to read and perfect for busy people who have little time, this unique book provides an introduction to the new concept of Failure Mapping by comparing typical functions in an organization which benefits from Failure Mapping to one without. Through examples it shows how individuals in different roles can have their effectiveness enhanced by having access to historical Failure Maps describing past failures. While few of the individual concepts are new, the approach described ties established concepts together in a new and comprehensive manner. This resource describes the process used to create Failure Maps that connect Malfunction Reports (Function - Behavior) with Failure Modes (Component - Condition) to help users clearly understand the most likely final disposition based only on the initial report and the statistics produced by historical experience. It is sure to be found useful by novice Reliability Engineers, Maintenance and Reliability Managers, Engineering Managers, Plant and Corporate Senior Staff and Executives looking for ways to enhance performance, and Consultants who may want to enrich their portfolio by adding this tool.
Features
- Describes issues that are particularly important to creating Failure Maps that record failure histories in a manner that the records will be useful in the future.
- Explains how Failure Maps can be used to improve reliability by identifying Failure Mechanisms while at work.
- Details how Failure Maps can be used to improve reliability by identifying Defects before failures can occur.
- Describes how Failure Maps can be used to increase the effectiveness of the diagnostic and troubleshooting process as a part of any help desk activity.
- Explains how to use Failure Mapping as a tool to improve the effectiveness of "triage" as a part of failure response in high volume activities.
- Includes several forms found useful in recording Failure Maps and creating reports.
- Provides readers with tools needed to enhance and set up their own Failure Mapping program.
- Offers both new and more experienced plant and shop personnel with a tool they can use to develop a consistent understanding of Failure Mapping, the roles in a Failure Mapping organization and the steps in implementing a Failure Mapping process.

Developing Performance Indicators for Managing Maintenance
Regular price $79.95 Save $-79.95- Shows how to maximize your investment in the maintenance function and ultimately your company's assets by helping you focus on specific indicators.
- Connects typical functional maintenance indicators to a company's strategic indicators.
- Explains how to improve low-performing indicators.
- Includes a detailed table of contents that helps you quickly find specific indicators and a separate a glossary of maintenance terms

TPM Reloaded
Regular price $64.95 Save $-64.95TPM Reloaded is a challenging, innovative and timely new look at implementing Total Productive Maintenance (TPM) by one of the field’s leading trainers and authors. The book takes into account the economic upheavals of recent years and demonstrates that TPM is less about moving maintenance tasks to operations than moving accountability for aggregate output of the plant to operators.
Joel Levitt shows that effective TPM, TPM Reloaded, requires a radical difference in management’s view of the worker and even tougher, a radical change in the way workers view their own role.

Managing Factory Maintenance-2e
Regular price $79.95 Save $-79.95Features
- Contains a specialized glossary so users can more easily understand the
specialized language of factory maintenance. - Provides specific “how-to” tips and concrete techniques and examples for continuous improvement.
- Updates the 20 steps to world class maintenance to include the 6 areas of focus for world class maintenance.
- Includes a completely updated maintenance evaluation questionnaire that
reflects new techniques and technologies. - Breaks down and explains the three-team approach to maintenance work.
- Offers new sections on: managing shutdowns, craft training, and communications.
- Contains major revisions to the RCM discussion and includes a new discussion about PMO.

Organization-Wide Physical Asset Management
Regular price $74.95 Save $-74.95
Features
- an improvement in coordination and collaboration.
- the ability to manage physical assets across the organization.
- an alignment of all functional areas within an organization to reach common goals.

The Productive Leadership™ System
Regular price $64.95 Save $-64.95*A Productive Leadership Policy*The Organizational Reliability Model™ (ORM)
*The Productive Leadership Model™ (PLM)*A Productive Leadership Development Program
The ORM overtly defines and assigns accountability across each leadership level. The PLM identifies the leadership roles, attributes, skills, sources of power and other aspects that productive leaders must master. The development program creates a leadership pipeline for professional development of current leaders and prospective leaders, and on-boarding the right people for leadership positions.
The author includes a chapter on the human brain to show that leaders and followers are capable of learning throughout their lives, and the science behind creating habits and cultures. The book has several tools and exercises to help reinforce important concepts.
Appendices include details on the Team Effectiveness and Motivation Survey (used in the 2015 Alidade MER/Plant Services Magazine Leadership Survey), an ISO 55000 overview and the Guidance and Execution Model™, an example for developing processes and procedures.
Features
Recommendations for a full Productive Leadership Development Program and training, including:
- Characteristics of individual leaders: The desire to be responsible and having a personal mission, vision, and values that align with the leadership position.
- Leadership roles: Expert/technician, manager/administrator, coach, systems thinker, and visionary.
- Leadership attributes: Consistent, attentive, respectful, motivational, and assertive.
- Leadership skills: Time management, communication, empowerment, giving and receiving feedback, and conflict management.
Reviews
Makes the complex subject of leadership easier to understand and pursue
“Tom Moriarty has taken the complex subject of leadership and made it easier to understand and pursue by creating a system that can be followed by anyone who desires to be a leader. From the very beginning of this book, he gives practical examples to drive the points home including defining leadership as — identifying and solving the right problem. (That is in my opinion the essence of leadership.) As part of the ‘Leadership System’, he demonstrates how very complicated processes are broken down into easy to understand directions for implementation.
The Productive Leadership System addresses the importance of accountability at all levels along with leadership standards, leadership development, and leadership sustainment through various models that are well described. Recognizing the importance of repetition, to move short-term memory to long-term memory, is key to creating habits essential in leading to the creation of a culture of reliability and empowerment of the workforce.
Tom’s personal mission statement, ‘helping others to lead full and satisfying lives’ is certainly achieved in this book by facilitating those people desiring to advance their own leadership and encourage it in others. I highly recommend this book and consider it to be an essential framework for developing and demonstrating leadership.”
—Winston P. Ledet
Not your average leadership book
“I have had the opportunity to read a lot of ‘leadership’ books and have enjoyed the personal stories of the authors, but rarely left with any lessons. When I first picked up The Productive Leadership System, I was expecting to read another story of Tom’s experiences in the U.S. Coast Guard. I was pleasantly surprised.
The book is a solid set of leadership means and methods with lessons. While focused on organizational reliability leadership, the lessons and processes go well beyond and into the how’s and why’s people both lead and follow, and a solid definition of the concepts behind leadership. In whatever position you are in, from not-for-profit, small business, manufacturing, to commercial, or any position that requires a solid, easily read, and straightforward text on leadership, I highly recommend this book.”
—Howard W. Penrose, Ph.D., CMRP, past chair Society for Maintenance and Reliability Professionals
Leadership insight for supervisors and CEOs
“This book is filled with practical tips on improving and refreshing your leadership techniques and skills. It is clear the author is passionate about leadership. He has built upon the foundation of leadership lessons learned in his USCG carer with lessons learned from assessing industry and years of studying effective leadership.
The book provides insight into how the brain works and what is required to create the good habits and behavior. I was especially drawn to the section on CARMA, read the book to figure it out, it was great reminder/refresher for me on the importance of staying ‘consistent,’ no matter the outside influences and pressures. Great examples, guidance, and practical tips throughout the book. It can provide the template for your personal or organizations leadership training.”
—Henry Kocevar
The perfect practical book to boost supervision, management, and productivity
“Great job! This book is the classic resource for the blend of supervision and management for leadership in first-class organizations. It brings together the critical organizational research and also makes the important application to what we are doing. This is a great book and should be required reading for managers and supervisors.”
—Richard 'Doc' Palmer, Author of The Planning and Scheduling Handbook
The ultimate guide for those who aspire to be leaders
“Author Thomas J. Moriarty has written the ultimate guide for individuals who aspire to be leaders in the field of reliability and maintenance of modern industrial complexes. Having stated that, the concepts and principles of leadership he describes, models, and depicts in easy-to-understand images are applicable to any position of leadership in any venue.
Starting with the premise that leaders are made, not born, he has laid out an organized approach to aid those who aspire to leadership positions to gain appreciation for where to concentrate effort, and how to organize and apply, with lasting effect, best practices in leading organizations in achieving personal and organizational objectives.
The book also contains a discussion of the anatomical basis for repository of key skills in the brains of those who become the best leaders. Coupled with this are brief summaries and discussions of the most well-known theories and studies that apply to leadership attempts at increasing organizational and individual performance.
Major sections of this comprehensive book have summaries at their ends that highlight points made in more detail in the body of the text. This is further supported by an extensive index and detailed table of contents that make this text more of a desktop reference on leadership rather than one that’s read once and thereafter languishes on a bookshelf full of other books about famous leaders and principles of leadership.
The author’s extensive experience in leadership while serving for years in junior and senior positions as well as extensive formal and informal academic study while consulting and teaching have been instrumental in development of a fine work on a subject that needs constant reinforcement and new ideas throughout the careers of today’s and tomorrow’s leaders.”
—Jack R. Nicholas Jr., P.E., CMRP, CRL, BS, MBA, CAPT USNR (Ret)

Lean Manufacturing: Implementation Strategies that Work
Regular price $69.95 Save $-69.95Divided into three basic sections, this unique resource provides an understandable and implementable approach to inserting Lean in a manufacturing operation, pointing out the stumbling blocks and pitfalls to avoid. Its goal is to to help American manufacturing more effectively go about the task of making Lean a viable process. The significance of the work is that, if followed, it could change the entire course of how Lean Manufacturing is implemented in the United States and help manufacturing, in general, to become more competitive on a world wide scale.
The first section addresses the typical difficulties that manufacturing operations in the United States have with the implementation of Lean Manufacturing - pointing to three basic issues which if addressed and resolved, would serve to move the process forward in a much more rapid and effective manner. The second section focuses on how to fully resolve the issues noted and details four levels of Lean Implementation and how they can be measured, in terms of progress. The third section deals with the more advanced aspects of Lean Manufacturing, including such things as how to engage administrative and supporting functions in the process (Accounting, Materials, Sales and Marketing, etc.); How and why to perform a Core Process Analysis (in order to decide which processes should be considered for outsourcing); How to incorporate "Owner-Operators" in the process; the importance of 18 month rolling implementation plan and more.
It is sure to be found useful by high level manufacturing executives and leadership at a factory level, as well as students in a Manufacturing and Industrial Engineering curriculum.
Features
- Provides readers with a clear path to inserting Lean in a manufacturing operation and a step by step approach to getting there.
- Includes numerous charts, graphs and window diagrams associated with the "how to" - along with specific training, schedules.
- Offers some unique insight into where Toyota placed a very important focus verses what is typically understood and/or accepted as the general path of implementation it took.
- Contains a list of important "Key Reflections" at the end of each chapter.

Lean Maintenance
Regular price $74.95 Save $-74.95Written for anyone in a leadership position in maintenance, storeroom or production, this unique book will also be found useful by vendors to the maintenance departments, including maintenance contractors, parts vendors, and various kinds of service providers. As a practical book, Lean Maintenance will take the reader on a journey from uncovering waste, designing projects to address the waste, selling the projects to management and delivering the projects. Every area in maintenance is covered, including your TPM effort, storeroom, PM tasking, work orders and computer systems. What's more, the user will be able to immediately use this book to start the process of saving money, energy, or time within just one hour!
Features
- Provides examples at every step of the way to guide the reader.
- Includes forms and check lists for successful Lean projects.
- Offers the reader the ability to design and execute a savings project within a day.

Exceeding the Goal
Regular price $79.95 Save $-79.95“In the field of TOC in IT, John Ricketts is one of my favorites.”
— Philip Marris, CEO, Marris Consulting
“One of my favorites of all time…. I did not know he published a new one. Already saved it and look forward to reading it.
— Joe Dager, Business Development, Action Research, Lean Marketing
Constraints hold organizations in check. Without them, productivity would be easy, and companies could grow without bounds. But in most enterprises, survival and growth are perpetual struggles.
Features
Closes the gaps between:
- Enterprise Strategy and Technical Strategy
- The Information field and the organization it supports
- Reading about TOC and actually implementing it.

Workbook for Improving Maintenance and Reliability Through Cultural Change
Regular price $59.95 Save $-59.95Features
- Contains exercises that will provide an in-depth understanding of the material as it relates to the specific circumstances of your organization.
- Logically organized, so that the workbook chapters complement the corresponding chapters in the book.
- Works as an effective group-learning tool to use with your peers and managers to help you collectively think about the book’s key concepts and relate them to your efforts.
- Provides chapter summaries through definitions, charts, and lists.
- Includes valuable forms that can be copied and used to work through the change process.
- Contains numerous writing exercises, checklists and work activities, helping to clarify the issues that exist within your organization.
- Includes an ongoing case study that simulates the change process.

Creative (and Cultural) Industry Entrepreneurship in the 21st Century
Regular price $132.00 Save $-132.00Creative and cultural industries are growing in almost every nation around the world and over the last two decades have contributed to global, national, and local economies significantly. More recently, policy makers and those who start these creative businesses have demonstrated a greater interest in how creative entrepreneurs create, sustain and market their services and products. And how contexts influence their ‘doing business’ is of increasing importance.
Both volumes of Creative (and Cultural) Industry Entrepreneurship in the 21st Century map and elucidate the adaptations and challenges faced by the creative professionals and the entrepreneurial solutions they have co-developed. Illuminating how contexts and recent socio-economic disruptive challenges influence how value is created and maintained from start-up to growth and exit, the chapter authors take a fresh look at creative micro-businesses and SMEs, the processes leading to their formation, developments and their founders. This volume 2 adds a focus on how creative ventures could contribute to economic development and the challenges policy makers face.
Contemporary Issues in Entrepreneurship Research is an official book series of the Institute for Small Business and Entrepreneurship (ISBE). Each volume is designed around a specific theme of importance to the entrepreneurship and small business community with articles collectively exploring and developing theory and practice in the field.

Surviving the Spare Parts Crisis
Regular price $74.95 Save $-74.95The maintenance spare parts business is in turmoil. There have been fundamental changes in the sale, distribution, and storage of spare parts needed to maintain machinery and other physical assets. The key to uptime in manufacturing is managing risk, and Surviving the Spare Parts Crisis: Maintenance Storeroom and Inventory Control by Joel Levitt describes how to evaluate risk in the inventory.
Levitt shares knowledge he has gained over more than 30 years of consulting companies and providing training to professionals who are facing problems with their spare parts inventory. His latest book shows how the maintenance department can provide better support to purchasing agents and buyers. It provides dozens of ideas to properly reduce inventory, reduce usage, and save money in parts, all while maintaining service levels.
This text is the only one available that not only covers the conventional wisdom, but also deals with the new realities of today’s market space. This is an ideal resource for maintenance managers, planners, and engineers; parts specialists; supply chain managers; and anyone involved in purchasing.

Marketing Construction Services
Regular price $64.95 Save $-64.95- Offers the reader a new understanding for market processes, strategic planning and business development at all levels.
- Presents comprehensive knowledge of contractual obligations throughout to include all phases of construction from owner requirements to market niches to planning to the bidding process to project completion and the ability to be paid to be ready to receive the next contract by owner.
- Contains real-life examples that everyone in the industry can relate to.

Advances in Hospitality and Leisure
Regular price $132.00 Save $-132.00Advances in Hospitality and Leisure (AHL), a double-blind peer view journal published annually since 2004, attempts to promote seminal and innovative research outputs pertaining to hospitality, leisure, tourism, and lifestyle. Specifically, this journal encourages researchers to investigate new research issues and problems that are critical but have been largely ignored while providing a forum that will disseminate singular thoughts advancing empirical undertakings both theoretically and methodologically.
This twentieth annual volume includes nine full papers and one research note. As for data collection, the articles present both quantitative and qualitative research methods. The contributors to the present issue come from 10 nations/regions entailing Australia, Germany, Japan, South Korea, Switzerland, Thailand, Taiwan, the United States of America, Uruguay and Uzbekistan.

Advances in Management Accounting
Regular price $132.00 Save $-132.00Volume 36 of Advances in Management Accounting uses a variety of methods, from experiments and case studies to surveys, to build upon existing knowledge within the management accounting discipline. Containing a diverse range of authors from around the world, this publication focuses on theoretically sound and practical research which has a cutting-edge and wide-reaching appeal to academics and practitioners.
Showcasing chapters on, strategic accounting practices and performance management, this edited collection will appeal to both management accounting academics and professionals. Topics analyzed include the effects of organizational culture, manager narcissism, and misreporting, along with the impacts of entrepreneurial cognitive configurations and compensation setting processes.
Advances in Management Accounting (AIMA) publishes thought-provoking volumes that advance knowledge in the management accounting discipline and are of interest to both academics and practitioners. The series seeks thoughtful, well-developed articles on a variety of current topics in management accounting, broadly defined. AIMA seeks to publish commentaries on research methodology and new management accounting areas of interest as well as papers using research methods including survey research, field tests, case studies, experiments, meta-analyses, and modeling.

Airlines and the COVID-19 Pandemic
Regular price $165.00 Save $-165.00Billions of airline passengers, combined with conditions associated with airline travel and airports, create a conducive environment for the rapid spread of viruses. The COVID-19 pandemic impacted airlines, airports, and their operations significantly. Presently, the virus’s threat to global public health, although a continuing concern, is significantly diminished and recovery is building.
As nations’ economies are returning to pre-pandemic environments, Airlines and the COVID-19 Pandemic assesses the pandemic’s diverse impacts on the aviation sector, how airlines reacted to the pandemic, worked with governments, and adapted its operations and business models.
This 11th Volume of the Advances in Airline Economics series provides new insights on the multidimensional impacts of the COVID-19 pandemic on the aviation sector in general and airlines in particular.

Creating Pathways for Prosperity
Regular price $110.00 Save $-110.00In the ongoing global pursuit for a fairer and more equitable world, the battle against poverty stands as a cornerstone. Addressing poverty requires not just immediate relief but also sustainable, long-term solutions. This collected edition delves into practical strategies aimed at not only alleviating poverty but also fostering enduring development.
Creating Pathways for Prosperity offers practical and effective strategies for combating poverty and promoting lasting sustainable development. The authors strive to bridge the gap between research and action by providing actionable advice and best practices for addressing poverty in an inclusive and sustainable manner. They analyze evidence-based policies and interventions that can be implemented at local, national, and global levels to effectively reduce poverty. Emphasizing long-term solutions over short-term fixes, this collection aims to empower individuals to reach their full potential and contribute to thriving, resilient communities. By focusing on capacity building, gender equity, inclusivity, sustainable livelihoods, environmental sustainability, strong governance, and partnership models, this approach lays the foundation for a pathway to prosperity.
This comprehensive collection is essential reading for those seeking deep insights into poverty and effective strategies for its alleviation. Students in social sciences, international development, public policy, and related fields will find an invaluable resource, enriching their understanding of poverty and development matters.

Beyond Growth Hacking
Regular price $60.00 Save $-60.00Digital transformation and the global pandemic have fundamentally changed consumer behavior, market demands, and the way we work. Traditional growth models, often linear and predictably scaled, are increasingly inadequate in addressing the complexities of the modern economy. In an era where rapid technological advancements and market dynamics continuously reshape the business landscape, the need for innovative growth strategies has never been more critical.
Beyond Growth Hacking addresses this new reality whilst offering actionable insights into navigating it successfully. Combining the latest in growth hacking with enduring principles of business strategy, ensuring that businesses can achieve sustainable growth, the book is a timely resource designed to equip businesses with the knowledge and tools to adapt, thrive, and sustain growth amidst these challenges. The purpose bridges the gap between traditional business strategies and the agile, innovative approaches necessitated by today's fast-paced environment and the need to include big data management in strategy formulation. Readers start with the basics of modelling a business, providing a foundation for readers to analyse and understand their own organizations. It then delves into the dynamics of business models, emphasizing the importance of validation, scaling, innovation, and the ability to pivot effectively.
The Managing Innovation in Business Strategy, Marketing and Finance series contributes to understanding the role of business innovation by focusing on three key functional areas: strategy, marketing, and finance. Books in the series explore large businesses, small businesses, family businesses, and more, giving unique insight into the interplay of innovation on strategy, marketing and finance.

Data Alchemy in the Insurance Industry
Regular price $110.00 Save $-110.00Data Alchemy in the Insurance Industry: The Transformative Power of Big Data Analytics is a groundbreaking work that explores the transformative power of big data analytics within the insurance industry. This collected edition takes readers on a journey into the world of data-driven alchemy, where insurers turn vast amounts of information into valuable insights and innovations. By demystifying the complex realm of big data, Data Alchemy empowers insurance researchers and professionals to harness data effectively, create efficiencies, and achieve a competitive edge.
This collected edition provides a comprehensive and practical roadmap for insurers, data scientists, technologists, and insurance enthusiasts alike, to navigate the data-driven revolution that is sweeping the insurance landscape. Authors in this work offer a series of case studies featuring renowned insurance companies that have successfully harnessed data analytics for strategic gains. They discuss not only the technological facets but also regulatory concerns, ethical considerations, and the human element in data-driven insurance transformation. This work anticipates the future trends and challenges that will shape the insurance industry, providing insights into how data alchemy will continue to evolve and impact the sector.
This collected edition is essential reading for data scientists, technologists, researchers in the field of big data analytics, as well as insurers who implement research findings.

Green Management
Regular price $115.00 Save $-115.00Environmental concerns are at the forefront of governments, NGOs, businesses and organizations around the world. Green management has prompted questions about existing management research traditions' profit-oriented structures emphasising the price of economic progress.
Green Management brings together works by specialists from different disciplines and continents to reflect on the nexus between Green Management and its impact on businesses. The chapters examine Green Finance, Green HRM, Green Supply Chain Management, Green Technology and Green Marketing and how they might be used to investigate the effects of Green Business, especially for managers and policymakers.
Emerald Studies in Finance, Insurance, and Risk Management provides a platform for authors to explore, analyse and discuss current and new financial models and theories, and engage with innovative research on an international scale. Subjects of interest may include banking, accounting, auditing, compliance, sustainability, behaviour, management, and business economics.

Entrepreneurial Behaviour of Family Firms
Regular price $110.00 Save $-110.00In emerging economies, one of the most prevalent types of business is the family firm, from small food carts to bigger nation-wide businesses and every type in between. Both internal factors such as family dynamic and culture, and external factors such as government policy and economic conditions can have varying impacts on the management and success of family firms.
Offering perspectives on the entrepreneurial behaviour of family businesses in such economies, the chapters collected here present a systematic analysis focusing on gender, culture, policy, issues of succession, growth and economic impact. Contributors also discuss the positive impact of family business growth on local, regional and national economies, whilst examining challenges posed by the future in maintaining the family business. Researchers, policy makers and academics will benefit from this comprehensive picture of entrepreneurial behaviour of family business, providing major theoretical and empirical evidence and a brighter view of these fields from the perspective of emerging economies.
The Entrepreneurial Behaviour series is dedicated to communicating innovative and multi-disciplinary new research that advances theory and practice in Entrepreneurial Behaviour. The series is focused on expanding the scope of Entrepreneurial Behaviour theory and analysis and enriching practice by encouraging multi-theoretical, multi-cultural and multi-disciplinary approaches.

Impact of Industry 4.0 on Supply Chain Sustainability
Regular price $115.00 Save $-115.00Global events such as the COVID-19 pandemic and war in Ukraine brought massive disruption to supply chains around the world, shining a light on the environmental impacts of such systems. What role can Industry 4.0 play in making supply chains sustainable and resilient?
Industry 4.0 ushers in a new era of utilizing smart devices to tracing and optimizing resource usage, enabling repair, recycling, and re-use, potentially influencing sustainability in supply chains. Industry 4.0 supports the allocation of resources based on real-time data resulting in new sustainable practices. Scholars from around the world examine a range of Industry 4.0 factors and their impact on improving the sustainability of global supply chains in Impact of Industry 4.0 on Supply Chain Sustainability.
The findings are useful for researchers and practitioners in a range of fields and roles looking to create strong logistic networks.

Marketing and Design in the Service Sector
Regular price $105.00 Save $-105.00Marketing and Design in the Service Sector: Enhancing the Customer Experience focuses on the new perspective of design in marketing within the service sector and how the space-scape and design-scape impacts on customer experience. The authors examine the most recent research to provide a new perspective on offline and online space in customer-oriented services, such as retail, healthcare, gyms, supermarkets, restaurants, cafes, hotels, leisure centres, airports, and banks.
The importance of the environment and the product design have been discussed by many researchers in the past as part of design-scape. However, the COVID-19 pandemic brought unprecedented changes to the service industry. As a result, the product design, delivery design and setting of the sector faced a holistic change. The service sector constantly tries to provide customers with comfort, and, in the process, we witnessed many innovative ways to meet the demand, including, for instance, contactless delivery, or robots for delivery, in the healthcare industry. The travel and tourism industry also started attracting attention for significant innovations in terms of designing spaces through introducing space-scape and providing a unique stress-free experience for their customers (e.g. silent airport) to enhance experience-scape.
The experiences gained from service digitalisation in a crisis also offer fruitful learning for digital innovation, transformation and service design and development. The authors provide a combination between theory and practice as well as relevant and fresh case studies that will prove invaluable to academicians and students with an interest in the Service Sector.

Research in Personnel and Human Resources Management
Regular price $140.00 Save $-140.00Volume 42 of Research in Personnel and Human Resources Management offers several original scholarly contributions written by thought leaders in the field of human resources management.
Featuring the latest research on novel, emerging areas of HRM, chapters explore metacognition, the role of HR in compensation, real options perspectives, female CEO leadership, corporate social responsibility, a theoretical model of the patriotic organization, and the use of unmeasured latent method factors.

Revisiting Sustainable Tourism in the Philippines
Regular price $110.00 Save $-110.00Revisiting Sustainable Tourism in the Philippines provides a comprehensive investigation into how sustainability across tourism industries can be achieved in practical terms within the Asian context. Existing books have tackled theories and principles of sustainable tourism, or have focused on practices and examples. This book combines both approaches by bridging the theoretical and practical aspects of pursuing sustainability in tourism industries.
It serves as a guidebook and reference material for tourism practitioners, policymakers as well as members of the academe. Authors Rivera, Gutierrez, and Roxas have worked closely with government officials and national tourism agencies in implementing capacity-building workshops and developed research in relation to sustainable tourism. Their practical experience and theoretical knowledge is invaluable to anyone working in the field of sustainable tourism.

Society and Sustainability
Regular price $140.00 Save $-140.00It is generally accepted that the three pillars of sustainability – economic, environmental, and social – are crucial, and must be addressed if we are to achieve sustainability in the future. Although it is generally recognised that they must be treated equally it is much less apparent that this is actualised. Most commonly concern is centred around just one pillar, presumably because most actions which benefit one pillar can have a detrimental effect on at least one of the others. Mitigating these conflicts is the most difficult aspect of sustainability, which must be addressed if we are to make satisfactory progress.
In this edited collection the authors consider a number of diverse issues within the context of their implication for society and their effect on cultural issues. Given the instability of the world in the present time, both culturally and politically, all issues are explored from a variety of vital perspectives.
Developments in Corporate Governance and Responsibility offers the latest research on topical issues by international experts and has practical relevance to business managers.

Social Responsibility, Technology and AI
Regular price $140.00 Save $-140.00Artificial Intelligence (AI) has become one of the most talked about innovations of the present. There seems to be a general assumption that AI and technology of various forms can be used to achieve sustainability, but there is less discussion about how this can happen and whether there are both positives and negatives to technology and its use.
This edited collection builds on the ethical questions reminiscent of those raised by early fiction writing in relation to robotics, and AI’s position within human endeavour. The chapters recognise the dangers as well as the applications which are appropriate and helpful.
Developments in Corporate Governance and Responsibility offers the latest research on topical issues by international experts and has practical relevance to business managers.

Understanding the Multi-Dimensional Nature of Poverty
Regular price $110.00 Save $-110.00Understanding the complex dimensions of global poverty is crucial for tackling its diverse challenges. While poverty manifests differently across regions and countries, several common factors contribute to its multi-dimensional nature on a global scale. Delving into these dimensions provides insights essential for crafting effective policies and interventions to address its root causes.
The editors of Understanding the Multi-Dimensional Nature of Poverty take a holistic approach to poverty, recognizing interconnected factors. By viewing poverty beyond income alone, the authors in this collection aid in developing more effective strategies for combating poverty and fostering a fairer, more prosperous future. The work begins with a historical perspective on poverty measurement, then introduces multidimensional poverty, with case studies on income and educational disparities, inadequate healthcare, and successful health interventions in impoverished settings. It also examines the impacts of discriminatory practices on women and marginalized groups, and offers sustainable livelihood approaches for poverty reduction.
This edited collection is designed for a diverse audience interested in gaining a comprehensive understanding of poverty and exploring effective strategies for poverty alleviation. Students pursuing degrees in social sciences, international development, public policy, and related disciplines will find the book to be an informative and accessible resource for enhancing their knowledge of poverty and development issues.

Women Embodied Leaders
Regular price $110.00 Save $-110.00Throughout history women have struggled to reclaim their bodies from the meanings and assaults imposed on them by cultural practices, sexual mores, victimization, and concepts of how their bodies should be presented and managed in public, to intimate male partners, or in the workplace. Despite the images and expectations imposed on their bodies, women are increasingly claiming their bodies as their own through embodied somatic leadership, in protesting injustice, in promoting peace, and in working in a so-called “man’s world.” Why has embodied somatic leadership more recently become highlighted, and what conditions in the world have brought this approach to leadership under study and scrutiny?
Women Embodied Leaders answers these questions, analyzing models of embodied somatic leadership, and how women use this leadership from a number of perspectives. The wholistic treatment of this leadership is a useful tool not only for researchers, practitioners, and activists, but also for educators in the fields of leadership and social justice.
The Transformative Women Leaders Series is published in collaboration between the International Leadership Association (ILA) and Emerald Publishing. Celebrating women leaders and the leadership styles they employ to achieve success, the books in this series highlight successful context-specific leadership approaches and the moral qualities of endurance.

Education for Sustainable Development in an Unequal World
Regular price $127.95 Save $-127.95Education for Sustainable Development (ESD) is recurrently depicted as an enterprise that unites humanity in a common pursuit of a more just and sustainable world. But how is this enterprise pursued on a planet that is enormously unequal? Drawing on biopolitical theory and rich empirical data from different contexts around the world, this book explores how ESD is unpacked depending on whether people are rich or poor.
The book demonstrates how ESD is adapted to the lifestyles and living conditions of different populations. The implication of this depoliticized sensitivity to local ‘realities’, the book argues, is that inequality becomes accommodated and that different responsibilities are assigned to rich and poor. Ultimately, the book considers alternatives to this biopolitical divide.

The Innovation Approach
Regular price $110.00 Save $-110.00Innovation and entrepreneurship have always had a strong and synergistic relationship. While Design Thinking and the Lean Startup have emerged as popular methodologies for managing innovation and entrepreneurial endeavours, the time is ripe for a rethinking of the innovation approach by going back to core principles.
By considering the strengths and weaknesses of Design Thinking and the Lean Startup within their respective contexts, expert David C. Roach revisits the fundamentals of innovation management. Addressing the cultural gap between STEM and business perspectives, Roach emphasizes the importance of managing the front-end of innovation, where the most critical decisions are made, and concepts shaped. Demonstrating how Design Thinking’s enthusiasm for observational research can be particularly useful, while the Lean Startup’s passion for hypothesis-driven minimum viable product (MVP) testing is a clear strength, Roach argues that the success of innovation depends on a robust concept coupled with a realistic business model.
The Innovation Approach: Overcoming the Limitations of Design Thinking and the Lean Startup challenges the notion that brainstorming or constant pivoting can solve all problems. It demonstrates that when aspects of both these methodologies are embedded in a structurally sound innovation management approach, the results can be world-class.

Corporate Social Responsibility, Corporate Governance and Business Ethics in Tourism Management
Regular price $110.00 Save $-110.00In recent years, there has been a rapid increase in public pressure on the accountability of business organizations. Financial crises and corporate scandals around the world have raised serious concerns about the implications for the social and environmental impacts of industry and enterprises. Consequently, there is a growing social demand for transparency in business management. These efforts to instil good practice and ethical behaviour have been particularly pronounced in the tourism and hospitality sectors, where corporate social responsibility is seen as essential for the future of the industry.
Drawing on research from around the world, this collection of essays explores key challenges, solutions and applications of business ethics, CSR, and corporate governance in the tourism industry. This book will be a reading companion mainly for tourism management students in higher academic organizations but will also be of interest to professionals, policymakers, and planners in the field of tourism management and marketing.

The History of EIBA
Regular price $140.00 Save $-140.00The European International Business Academy (EIBA) is a scholarly association that commemorates its 50th anniversary in 2024. Created in December 1974, EIBA is a professional society for academics and others interested in the multidisciplinary field of International Business (IB): it serves as a community network promoting research, interdisciplinary and international research collaboration, global communication, knowledge sharing, life-long learning and, more broadly, the exchange of ideas among its members around the World.
EIBA has travelled a long way to attain the status today of one of the most attractive associations in the IB field. The book provides a lively account of how EIBA and this field of scholarship has evolved over these past 50 years. The account is important not just for those who have followed most of EIBA’s life, but especially for the younger generation to get acquainted with the roots and the development of the IB field in Europe.
Taking a chronological approach, the book highlights, chapter by chapter, the changing character of IB in the real world, the state of IB scholarship in each period, and the growth of the IB scholarly community in Europe as represented by EIBA. Overall, it will examine how these three elements (IB context and actors, the analysis of IB, and the professional community of researchers in Europe and beyond) have co-evolved over time.

Informal Manufacturing and Environmental Sustainability
Regular price $115.00 Save $-115.00The informal manufacturing sector, characterized by activities such as handicrafts, cottage industries, micro-enterprises, and small-scale industries, contributes significantly to local economies. It provides livelihoods for millions, representing a substantial portion of the global workforce and GDP. Despite its economic importance, this sector often operates outside the formal regulatory framework and thus faces unique challenges, especially in terms of environmental sustainability.
Informal Manufacturing and Environmental Sustainability is a timely and significant contribution to the understanding of the informal manufacturing sector, a crucial yet often overlooked component of the global economy. The chapters emerge against the backdrop of a rapidly evolving global landscape, where the informal sector plays a pivotal role in employment, income generation, and economic development, particularly in developing and emerging countries.
This comprehensive, multidisciplinary analysis draws on theories and empirical perspectives from economics, Environmental Studies, management, sociology, and engineering, among others, making it a valuable resource for a broad audience. It is an indispensable resource for policymakers, researchers, practitioners, and students interested in the intersection of informal manufacturing, environmental sustainability, and global economic dynamics.

Participation Based Intelligent Manufacturing
Regular price $115.00 Save $-115.00Manufacturing companies around the world, large and small, in developed and developing regions, tend to suffer from the inefficiencies of a cost-simulated, early pricing process for new products. Often, however, solutions to the complex challenges of the manufacturing industry lie at the intersection of social science and technology, where intelligent manufacturing plays a crucial role.
Providing a deep review of innovative scientific technologies and knowledge, this edited collection delves into cost-cutting technologies in manufacturing planning processes that combine with social technologies to stimulate the development of organisational innovations. Chapters explore the solutions that artificial intelligence, data science, and knowledge management systems provide in order to resolve the problems posed by early cost estimation. Drawing on detailed examples from the furniture manufacturing businesses, they offer a new way of industrial thinking with transformative implications for the greater manufacturing industry.
Presenting ready-to-use, innovative solutions based on scientific evidence, Participation Based Intelligent Manufacturing is this decade’s essential guide for navigating, streamlining and revitalising the industrial field.

Responsible Firms
Regular price $140.00 Save $-140.00The purpose of corporations has long been debated, with the traditional view asserting that a firm's primary responsibility is to maximize shareholder profits. This profit-centric approach is believed to drive efficiency, innovation, and economic growth. However, an evolving perspective argues that corporations have broader responsibilities that include social and environmental considerations, suggesting that corporations should also focus on the well-being of employees, fair wages, and sustainable practices to create positive social impacts and long-term benefits.
Responsible Firms: CSR, ESG, and Global Sustainability examines global contemporary models of the "responsible firm", investigating how broader social responsibilities are, or are not, integrated and proposing new concepts and frameworks to improve.
International Finance Review publishes theme-oriented volumes on various issues in international finance, such as international business finance, international investment and capital markets, global risk management, international corporate governance and institution, currency markets, emerging market finance, international economic integration, and related issues.

Value Proposition to Tourism Coopetition
Regular price $109.00 Save $-109.00This book contains an Open Access chapter.
Discover the transformative power of ‘coopetition’ in the dynamic world of tourism and hospitality organisations, where inclusive development takes centre stage. The traditional model of competing alone is losing ground, making way for a new era of collaboration and partnership-driven competition. It is within this context that participating in a network becomes vital for organisations seeking a competitive advantage.
Drawing on the work of a range of global contributors, the editors examine how this dyadic behaviour of simultaneously cooperating and competing among two or more players is transforming the tourism sector. Through meticulous planning and strategic implementation, ‘coopetition’ can generate remarkable advantages for tourism destinations and their stakeholders. Each chapter provides a real case of coopetition in the tourism sector and offers tools and ways to manage strategic networks under intentional coopetition.
Value Proposition for Tourism Coopetition offers a wealth of insights and tools for stakeholders within the tourism industry, including operational takeaways and actionable strategies that will empower you to harness the full potential of coopetition in the tourism and hospitality sectors. Unlock the key to fostering sustainable growth, innovation, and collaborative success in an increasingly interconnected world.

Ecosystems as Models for Restoring our Economies, 2nd Edition
Regular price $110.00 Save $-110.00Emerging from the fields of ecological restoration and economics, this interdisciplinary book delivers a clear path to restoring our economies in a way that speaks well to industry groups and business owners, students and the general public, and to policy makers. There are proven relationships between ecology and economics. Giordanengo employs those relationships in an intriguing way and integrates them with global case studies to argue that redesigning economic systems according to ecological principles is necessary to balancing critical social, environmental, and economic goals. For example, he reveals how more obscure ecological principles and theories—succession, evolution, diversity-productivity curves, and so on—can inform the restructuring of economic systems that are resilient, productive, and regenerative.
A variety of students and practitioners have read the first edition, or attended John’s seminars, only to remark “Why haven’t we learned this in our traditional coursework?” or “This book brings so much clarity to the fields of sustainability and environmental sciences.”
Traditional approaches to sustainability focus on the social, environmental, and economic pillars of an economy, while paying little attention to the foundation those pillars rest upon. A comprehensive focus on our economy’s foundational components has been ignored for good reason; we have lacked an understanding of what they are or how they interact with one another. Cross-cutting research between ecological and economic systems reveals three foundational components (i.e., drivers) common to both systems. The effective management of these components is perhaps the most important obstacle to resolving current tensions between society, nature and the global market economy.
The scale at which diversity, energy and trade must be managed is also justified by self-regulating ecosystems such as jungles, prairies, and pine forests. That scale is not global, nor is it hyper local. The economic and ecological rationale agree that the scale of a sustainable economy—the natural geography of humans— is regional. To the contrary, the attempt to manage our economy at a global scale has given rise to chronic social, environmental, and economic symptoms across earth. In highly developed countries such as the United States, these symptoms include flat real wages and productivity growth, a growing wealth gap, degraded environmental conditions, rising social unrest, and more.
The closing chapters outline a natural path for restoring our economies, illuminated by humanities shared experience in ecological restoration. The process of ecosystem recovery following disturbance (i.e., succession) is one such pathway. Unwittingly, developed nations such as the United States mange succession to concentrate wealth into fewer hands, while lowering the economy’s productive capacity, net productivity, and resistance to future disturbances. Economic policies can also move the succession dial toward the productive and diverse center, where wealth and resources are recirculated quickly, new business opportunities are created, and resilience and resistance are fortified—a stout shield in the face of global economic turmoil.
For policymakers, consumers, and industry groups, this book explores root causes of the challenges you face, so that you may take deep correct actions to yield lasting change.
Giordanengo provides critique, but goes further, with clear steps that individuals, businesses, communities, and policymakers can take to start restoring our economies now. From agricultural restoration to regional manufacturing and energy systems, he outlines practical strategies and policy mechanisms for building regenerative economies. Students will find not just theoretical and systems knowledge, but applied economics, ecology, and conservation centered around actionable pathways.
Economic restoration is not only possible—it is our humanitarian duty.

The Greatest Gift
Regular price $39.95 Save $-39.95The Greatest Gift is the ultimate guide to successful estate planning—without the drama!
For anyone who has worked their entire life to amass wealth, one of their biggest fears is that their kids will fight over their assets after they have passed. In The Greatest Gift, the authors lay out a plan to keep this from happening by providing families with the tools they need for the successful transfer of wealth, allowing heirs to carry on their family’s legacy.
Based upon Sean Maher’s extensive experience as a financial planner and interviews with families who navigated a peaceful inheritance, this helpful resource identifies 9 Principles for Successful Wealth Transfer. It reinforces those principles with stories of inheritances gone right and those gone wrong, incorporating insights and tools from coauthor Jill D. Maher’s field of work—psychology.
Implementing the nine principles allows future generations to build upon their family’s rich and lasting legacy rather than fight over assets and money—no matter the amount. As such, The Greatest Gift is for anyone who values preserving relational wealth as much as they value building financial wealth.
A useful guide for parents, grandparents, aunts, uncles, or anyone who envisions their heirs thriving and living in harmony after they’re gone, it’s also for people who wish to be a catalyst for proactive conversations with their siblings, cousins, or anyone else who might share in an inheritance.
The Greatest Gift offers tools that are easy to implement to ensure families do not end up being the subject of a Dateline episode of an inheritance gone terribly wrong.

Braving the Workplace
Regular price $32.99 Save $-32.99Dr. Beth Kaplan offers a lifeline for personal and professional fulfillment with Braving the Workplace!
Practical steps for transformation. Dr. Beth Kaplan shares her expertise on belonging in the workplace while sharing insights on this vital element in a rapidly changing corporate landscape. Braving the Workplace combines groundbreaking research with engaging storytelling to offer a comprehensive guide for businesses. Dr. Kaplan provides a clear, actionable framework to help organizations cultivate a sense of belonging among their employees while promoting mental health.
Belonging and the workplace. This book is valuable for many readers, from individuals grappling with personal belonging issues to senior leaders tackling leadership challenges and driving inclusivity. It provides strategies to effectively assume leadership roles, create a diverse work environment, and boost employee productivity. Braving the Workplace is a must-read for making belonging a fundamental aspect of any organization.
Inside, you will find:
- A step-by-step guide on how to take action and create change for a diverse work environment
- Strategies for personal growth in finding a sense of belonging in the workplace
- Techniques for having inclusive conversations to foster a positive work environment
If you enjoy books on work culture, such as Belonging, Inclusion on Purpose, or You Belong Here, then Braving the Workplace is for you!

Advances in Accounting Education
Regular price $132.00 Save $-132.00Advances in Accounting Education: Teaching and Curriculum Innovations publishes both non-empirical and empirical articles dealing with accounting education. All articles emphasize teaching, learning and curriculum development, and discuss vital matters pertaining to the improvement of accounting programs at colleges and universities. Non-empirical papers are academically rigorous, and specifically discuss the institutional context of a course or program, as well as any relevant tradeoffs or policy issues. Empirical reports exhibit sound research design and execution, and develop a thorough motivation and literature review, including references from outside the accounting field, where appropriate.
The 28th volume features 11 peer-reviewed papers surrounding four themes: (1) data science and analytics in accounting; (2) innovative teaching cases in taxation; (3) pipeline issues and the CPA exam; and (4) perspectives on accounting theory & integrated thinking and learning.
Faculty with an interest in accounting education as well as accounting program administrators should find all three themes to be highly informative and interesting. Some practitioners and regulators in the accounting profession may also find useful policy-related nuggets in Volume 28.

Advances in Group Processes
Regular price $132.00 Save $-132.00Volume 41 of Advances in Group Processes assembles papers related to a variety of topics in small groups and organizational research. Featuring leading scholars who work in the general area of group processes, the volume includes papers that reflect a wide range of theoretical approaches and addresses issues related to how:
- social identity theory can be used to understand romantic “hook-up” culture and also the gendered meanings of occupations
- social exchange networks and the distribution of identities within impact trust among strangers
- the propensity to refuse or accept offers impacts the flow of benefits in reciprocal exchange
- fundamental status processes alter vocal accommodation, the effectiveness of female leadership, responses to discrimination, and the importance of work efficiency and physical attractiveness for women seeking status
Advances in Group Processes publishes theoretical analyses, reviews, and theory based empirical chapters on group phenomena. The series adopts a broad conception of 'group processes.' This includes work on groups ranging from the very small to the very large, and on classic and contemporary topics such as status, power, trust, justice, social influence, identity, decision-making, intergroup relations, and social networks. Previous contributors have included scholars from diverse fields including sociology, psychology, political science, economics, business, philosophy, computer science, mathematics, and organizational behavior.

The Finance-Innovation Nexus
Regular price $148.00 Save $-148.00The Finance-Innovation Nexus: Implications for Socio-Economic Development provides up-to-date technical portrayals on the contemporary issues pertinent to the interplay of financial technologies and social development in Emerging Economies. The authors utilise a large variety of data sources and methods for their research. Topics covered in this volume include, CEO characteristics and CSR, green finance and investment in emerging economies, behavioral finance, intellectual capital, MIS, and financial performance, capital structure during COVID-19, the online search volume index, working capital, stock return, and banks’ risk taking, as well as social capital. Volume 34 in the series, International Symposia in Economic Theory and Econometrics, is essential reading for anyone interested in financial technologies and social development in emerging economies.

Delving Deep
Regular price $124.00 Save $-124.00Research Methodology in Strategy and Management advances understanding of the methods used to study organizations – including managers, strategies, and how firms succeed.
Well-worn methods such as ordinary least squares regression are featured prominently in doctoral methods seminars around the world. On the other hand, newer and less familiar methodological considerations often receive uneven coverage. As a result, many scholars find themselves wishing they were familiar with techniques that were missed in their formal training. This volume explores such methods in depth, and the chapter authors answer questions such as what do researchers want to know more about? What is innovative and emerging that will change research in the future? What techniques are often overlooked that could open the door to new research questions or provide a more robust test of familiar questions?
Delving Deep is a necessity for both experienced and new academics and researchers interested in the progression and cutting-edge studies of management, strategy, international business, entrepreneurship, and organization theory.

Growth, Poverty and Developmental Aspects of Agriculture
Regular price $110.00 Save $-110.00Agricultural growth, bolstered by technological advancements and international trade, enhances economic stability and food security in many developing nations in one hand, and reduces income disparities between developed and less developed nations on the other. However, the instability in agricultural output, yield rates and prices underscore the need to stabilize agro-variables for sustained food security in the long term.
In Growth, Poverty and Developmental Aspects of Agriculture: Countries' Perspectives, authors delve into diverse aspects of agricultural economics and food security across various regions. Authors cover topics such as the efficiency of foodgrain production, the impact of bank financing on agricultural growth, foreign direct investment in agriculture, agricultural exports, crop insurance practices and the volatility of crop prices. Additionally, the study examines national security concerns related to food insecurity, environmental health implications, regional disparities in food security and policy analysis in various countries including India, Pakistan and Afghanistan. With contributions from scholars around the world, the book offers a comprehensive exploration of the complexities surrounding agricultural economics and food security.
This collected edition is essential for scholars and professionals in agricultural economics, food security, international trade and development studies. Professionals in government agencies, NGOs and international organizations involved in policymaking and agricultural development may also benefit from diverse perspectives on food security initiatives.

Market Grooming
Regular price $115.00 Save $-115.00Market Grooming: The Dark Side of AI Marketing marks a paradigm shift in the field of marketing. This thought-provoking scholarly work examines how customers, markets and communities are groomed, socially conditioned, subliminally marketed to, and influenced by the use of AI technologies.
This comprehensive collection of research articles covers various aspects of AI and its impact on marketing, consumer behavior, and market grooming. It delves into the views and attitudes of consumers in the AI era, as well as the negotiation tactics and misbehaviors observed in digital AI marketing. The impact of AI, machine learning, and the Internet of Things on business and marketing models is thoroughly explored, including both positive and negative effects on individuals, communities, and different domains like social, politico-legal, and ethical spheres. The collection further examines customer relationships management (CRM) and the consequences of AI implementation in marketing and market grooming, highlighting the need for anti-data mining practices. Lastly, it addresses the challenges, concerns, and strategic directions for achieving ethic-socio-sustainable marketing using technology, especially in the context of Industry 5.0.
With contributions from experts in universities and institutions worldwide, this work offers valuable insights for regulators, marketers, governments, and communities in navigating the ever-evolving landscape of AI-driven marketing and market grooming.

De invisible a invencible: Cómo crear tu marca personal / From invisible to invincible
Regular price $18.95 Save $-18.95Aprende cómo mejorar tu marketing digital para incrementar tu presencia online y acelerar el crecimiento de tu negocio.
Este libro nos sumerge en el fascinante y competitivo mundo de las marcas personales, y lo hace bajo una premisa certera: «Todos somos una marca personal, con los mismos derechos y posibilidades para desarrollarla».
Vilma Núñez comparte contigo conocimientos y experiencias acumulados durante más de una década como empresaria y dueña de una marca personal exitosa. Con De invisible a invencible pone a disposición de todos una serie de herramientas teóricas muy útiles, en especial para quienes han decidido desarrollar su propia marca, persuadidos de que es un instrumento idóneo no solo para pasar a la acción en una sociedad regida por las redes sociales y el comercio digital, sino también para destacarse como seres humanos que hacen valer sus talentos y habilidades.
Este libro es un material de referencia de incuestionable valor que supera el puro mensaje técnico —siempre racional y cognitivo— e incursiona en el campo de las emociones, el crecimiento personal y la motivación.
En definitiva, esta es tu hoja de ruta para que definas tus propósitos y desarrolles tu marca personal magnética y, a través de ella, conviertas tus sueños en realidad ahora mismo.
ENGLISH DESCRIPTION
Learn how to improve your digital marketing to increase your online presence and accelerate the growth of your business.
This book immerses us in the fascinating and competitive world of personal brands, and it does so under an accurate premise: "We are all a personal brand, with the same rights and possibilities to develop it".
Vilma Núñez shares with you knowledge and experiences accumulated over more than a decade as an entrepreneur and owner of a successful personal brand. With From Invisible to Invincible, he makes available to everyone a series of very useful theoretical tools, especially for those who have decided to develop their own brand, convinced that it is an ideal instrument not only to take action in a society governed by social networks and digital commerce, but also to stand out as human beings who make their talents and skills count.
This book is a reference material of unquestionable value that goes beyond the pure technical message – always rational and cognitive – and ventures into the field of emotions, personal growth and motivation.
In short, this is your roadmap for you to define your purposes and develop your magnetic personal brand and, through it, turn your dreams into reality right now.

Sustainable Agricultural Practices
Regular price $110.00 Save $-110.00An increase in the global population has led to a higher demand for food, besides complicating environmental, economic, and social issues. Agricultural industries across the world have adopted modern technologies to boost yields, but these methods frequently cause environmental harm due to the use of chemical fertilizers, pesticides and insecticides. While the ‘green revolution’ has enhanced food security for numerous regions, it has also worsened the qualities of the environmental assets.
Sustainable Agricultural Practices: Economic and Environmental Implications presents a comprehensive exploration of contemporary challenges and innovative solutions in agriculture. From analysing the impact of total factor productivity (TFP) on environmental sustainability to investigating trade relationships among BIMSTEC countries (India, Bhutan, Bangladesh, Myanmar, Thailand, Nepal, Sri Lanka), this collected edition delves into some of the most important agricultural questions today. Chapters cover diverse topics such as food waste, unemployment and flood response in Bangladesh, as well as the implications of agricultural growth on food security in India and Pakistan. With contributions from scholars worldwide, this collection offers valuable insights into the intricate nexus between agricultural, environmental and socio-economic dynamics, fostering informed policies and practices for a sustainable future.
This comprehensive collection provides insights for researchers and academics in agriculture and environmental studies. Policy makers and government officials, as well as international development practitioners, may also reap benefits from the analysis of food security issues, environmental health and socioeconomic development.

Serving the public
Regular price $130.00 Save $-130.00A revealing account of what we feed our citizens in schools, hospitals and prisons.
Access to good food is the litmus test of a society’s commitment to social justice and sustainable development. This book explores the ‘good food revolution’ in public institutions, asking what broader lessons can be learned.
In schools the book examines the challenge of the whole school approach, where the message of the classroom is being aligned with the offer of the dining room. In hospitals it looks at the struggle to put nutrition on a par with medicine and shape a health service worthy of the name. And in prisons it shows how good food can bring hope and dignity to prisoners, helping them to rehabilitate themselves.
Drawing on evidence from the UK, US and Sweden, Serving the public highlights how public institutions are harnessing the power of purchase to secure public health, social justice and ecological integrity. The quest for good food in these institutions is an important part of the struggle to redeem the public sphere and repair the damage wrought by forty years of neoliberalism.

México en la encrucijada: Los retos económicos del país al que aspiramos / Mexico at the Crossroads
Regular price $16.95 Save $-16.95Los retos económicos del país al que aspiramos.
México en la encrucijada recopila los puntos de vista de un grupo de reconocidos especialistas sobre las medidas que deben adoptarse en distintos ámbitos en nuestro país para lograr un crecimiento económico adecuado, balanceado y sostenido. Todas las opiniones convergen en la misma dirección: ante las necesidades que enfrentamos y los errores cometidos en años previos, lo que se necesita es un ajuste de fondo en la estrategia.
Es mucho lo que puede aprenderse de la experiencia y conocimiento de cada uno de los autores. Se puede estar de acuerdo o no con ellos, pero es incuestionable que las opiniones plasmadas en este libro merecen ser analizadas y debatidas a profundidad, sin sesgos preconcebidos. No hay duda de que el capital humano acumulado en la elaboración de México en
la encrucijada y la relevancia de los temas analizados proporcionarán a los lectores una idea clara de los retos que enfrenta la economía mexicana, las acciones requeridas para hacerles frente y los costos de no hacer nada o de tomar el rumbo equivocado.
ENGLISH DESCRIPTION
The economic challenges of the country to which we aspire.
México en la encrucijada (Mexico at the Crossroads) compiles the points of view of a group of renowned specialists on the measures that must be adopted in different areas in our country to achieve adequate, balanced and sustained economic growth. All opinions converge in the same direction: given the needs we face and the mistakes made in previous years, what is needed is a fundamental adjustment in the strategy.
There is much that can be learned from the experience and knowledge of each of the authors. One can agree or disagree with them, but it is unquestionable that the opinions expressed in this book deserve to be analyzed and debated in depth, without preconceived biases. There is no doubt that the human capital accumulated in the elaboration of México en la encrucijada and relevance of the topics discussed will provide readers with a clear picture of the challenges facing the Mexican economy, the actions required to address them, and the costs of doing nothing or taking the wrong turn.

Resilient Businesses for Sustainability
Regular price $140.00 Save $-140.00The modern era is marked by intricate disruptions originating from diverse sources, carrying long-term implications. In the face of this formidable predicament, organizations find themselves compelled to embrace new management practices suitable for this ever-changing landscape. As the focus shifts to resilience, organizational leaders strive to cultivate robust entities capable of bouncing back stronger, ensuring their prosperity in this challenging environment.
In Resilient Businesses for Sustainability: Artificial Intelligence, Technology, Supply Chain Management and Society, Part A, a cross-section of global academics highlight the paths taken by various organizations to create resilient enterprises. This fascinating work explores how companies adapt, innovate, and integrate data into their processes while embracing transformative technologies in order to overcome challenges in different spheres of business. By conquering multifaceted obstacles across various domains of business, these organizations forge sustainable competitive advantages that propel growth and create market leadership.
With contributions from a diverse cross-section of scholars worldwide, this first volume provides invaluable insights into the strategies employed by organizations as they navigate the complexities of our time, including a focus on technology and AI. Offering a comprehensive examination of how resilience is harnessed to build businesses capable of withstanding adversity, this book serves as an indispensable resource for researchers, practitioners, and leaders seeking to thrive in the turbulent era we inhabit.

Scenario Planning and Tourism Futures
Regular price $44.95 Save $-44.95This book offers a practical guide for scenario planning to make sense of the future of tourism for practitioners, researchers and students. It provides an overview of the theoretical development of scenario planning, describes the scenario planning method and puts it into the context of strategic foresight. A variety of scenario planning and futures case studies are presented which demonstrate how scenario planning is used and deployed. Each case study is drawn from the European Tourism Futures Institute’s 12 years of practice, emphasising the different stages of the scenario planning method, and includes learning points and discussion questions to help readers understand key concepts, theories and applications.

Scenario Planning and Tourism Futures
Regular price $149.95 Save $-149.95This book offers a practical guide for scenario planning to make sense of the future of tourism for practitioners, researchers and students. It provides an overview of the theoretical development of scenario planning, describes the scenario planning method and puts it into the context of strategic foresight. A variety of scenario planning and futures case studies are presented which demonstrate how scenario planning is used and deployed. Each case study is drawn from the European Tourism Futures Institute’s 12 years of practice, emphasising the different stages of the scenario planning method, and includes learning points and discussion questions to help readers understand key concepts, theories and applications.

The Responsibility of Reason in Leadership, Management, and Life Long Learning
Regular price $50.00 Save $-50.00Does this sound familiar? You go to work like any other day. This time when you arrive at work, you are told to go to a meeting. During the meeting, you are given new guidelines sent down from the organization. You are told that while you are doing your job like every other routine day, you are now asked to do some new task or business process/function. The request does not make sense to you. You decide to ask the all-important question “why?” The response you receive is the common one: “It has come down from the top that this is the new course of action and must get done.” There is no more explanation. There is no justification. There is no discussion. There is no responsibility of reason.
Too often, decisions are made within all levels of an organization and are then blindly communicated out to the masses. While the organization allows people to have a voice and share what will be done, there is a lack of responsibility of reason for what is being asked that will directly impact the person and the entire organization. While having communication and shared voice is a critical component within organizational behavior, it is equally important to understand the importance of what is being said, how it is being said, and the impact the words you say will have on the individual and the company.
To be successful, there must be a value of voice and a responsibility of reason to create and sustain shared leadership and an effective organizational behavior model for all companies. Leaders rely on past philosophies based on their leadership styles to guide them to success. However, all leadership types will face the same universal issue of being responsible for their actions and decisions while ensuring that others are also responsible for their reasons in sharing their voice or performing a function in the organization. History has demonstrated that most businesses, specifically small businesses that make up most of the market, fail within the first five years. In most cases, this situation is due to a lack of resources, understanding, and a value of voice and no responsibility of reason. Through the course of this book, the reader will learn how to successfully structure their business to combine management skills that will affect their business and a shared voice to effectively answer the “why” and to develop a responsibility of reason.

Sawyer Think
Regular price $19.95 Save $-19.95Learn how businesses can leverage their success to drive positive social impact.
Kurt Avery delves into a range of proven business and marketing techniques, including some developed through his own professional experiences as the founder, owner, and president of Sawyer Products.
Sawyer Products has achieved remarkable success with its innovative water filtration and insect repellent products, but it hasn’t stopped there. Sawyer Think reveals how the company has harnessed its profitability to make a significant charitable impact worldwide and provides a clear roadmap that other businesses can follow.
Sawyer Think aims to inspire and empower business leaders to think beyond the bottom line and use their resources to create meaningful change. It includes a step-by-step guide on increasing charitable giving and philanthropic efforts while also enhancing overall profitability and sustainability.

Big Data Applications in Labor Economics
Regular price $148.00 Save $-148.00In the digital age, Big Data offers an unparalleled lens into the intricacies of human behavior. Data sourced from job boards, social media platforms, or news websites allows researchers to answer questions that could not be answered with conventional data sources. Labor markets are no exception here: every day, millions of workers and firms interact, and big data allows us to better understand the complex dynamics arising from worker-firm interactions.
This volume showcases new, original research using Big Data to gain fresh insights into how labor markets work. The volume is compiled by Solomon Polachek, a pioneer in gender-related labor market research, and Benjamin Elsner, an expert on causal inference and the economics of migration. Topics include labor force transition dynamics, the labor demand side of involuntary part-time employment, the insights gained from wages in online job postings regarding wage growth, the role of online vacancies in labor market performance, the demand for personality traits, and an analysis of job descriptions from university job boards. All chapters use a combination of innovative data sources and machine learning methods to enhance our understanding of how labor markets work.

Big Data Applications in Labor Economics
Regular price $133.00 Save $-133.00This volume contains an Open Access chapter.
In the digital age, Big Data offers an unparalleled lens into the intricacies of human behavior. Data sourced from job boards, social media platforms, or news websites allows researchers to answer questions that could not be answered with conventional data sources. Labor markets are no exception here: every day, millions of workers and firms interact, and big data allows us to better understand the complex dynamics arising from worker-firm interactions.
This volume showcases new, original research using Big Data to gain fresh insights into how labor markets work. The volume is compiled by Solomon Polachek, a pioneer in gender-related labor market research, and Benjamin Elsner, an expert on causal inference and the economics of migration. Topics include recent trends in the digitalization of job postings, the use of online vacancy and job applicants’ data to study skill dynamics, the insights gained from linked vacancy data regarding skill demand and wages, the tracking of gender norms over time, the utilization of domain-specific word embeddings to examine the demand for skills, the latest evidence on employee agreements in the franchise sector, and the impact of vertical restraints on labor markets in franchised industries. All chapters use a combination of innovative data sources and machine learning methods to enhance our understanding of how labor markets work.

Exploring ESG Challenges and Opportunities
Regular price $155.00 Save $-155.00The number of companies that are adopting sustainability strategies and disclosing information related to Environmental, Social and Corporate governance (ESG) issues is on the rise. This special volume encapsulates the transformative journey businesses undertake to balance profitability with responsibility.
ESG is not merely a set of criteria; it is a compass guiding business toward a destination where financial success converges with societal and environmental well-being.
Contemporary Studies in Economic and Financial Analysis publishes a series of current and relevant themed volumes within the fields of economics and finance. Both disciplinary and interdisciplinary studies are welcome.

The Future of Islamic Finance
Regular price $110.00 Save $-110.00Islamic finance has witnessed a meteoric ascent in recent decades, cementing its status as a prominent player within the global financial sphere. Diverging from traditional financial systems, Islamic finance operates on the tenets of Shari'ah law, which emphasizes principles such as social equity, risk-sharing, and ethical investing. Although Islamic finance's appeal is evident within the Muslim community, its ethical and socially responsible investment options have begun to entice non-Muslims as well.
Edited by Edib Smolo and Mohamed Mahees Raheem, this exhaustive collection presents an all-encompassing account of the current status of Islamic finance, accentuating its ethical, technological, and sustainable facets. The work is divided into four distinct parts which encompass the origin and evolution of Islamic finance, the underlying principles of Islamic finance and the primary disparities between Islamic finance and conventional financial systems, as well as the future of Islamic finance. Moreover, the collection explores the assimilation of Islamic finance principles into modern financial systems and the influence of Muslim scholars on present-day economic theories. The work emphasizes the significant contribution of Islamic finance in promoting sustainable development and social prosperity and underscores the incorporation of Islamic finance into the Sustainable Development Goals (SDGs). The work delves into the prospects and obstacles associated with the amalgamation of fintech and digital currencies into the Islamic finance sector and highlights the potential of green and sustainable finance in the digital era.
This edited collection is designed for a wide range of professionals encompassing practitioners, policymakers, researchers, and students who are intrigued by the mounting significance of Islamic finance and its potential for the global financial sphere.

Neurodiversity and Entrepreneurship
Regular price $105.00 Save $-105.00Neurodiversity and Entrepreneurship increases our understanding of how different types of entrepreneurial activity may help to improve the inclusion of neurodiverse individuals in the workplace and society. Providing new contributions to the disability literature, research on autism in the workplace, and the intersection of entrepreneurship and neurodiversity, the chapters in this book focus on the various ways entrepreneurship is emerging to improve the careers of neurodiverse individuals, their positive impact on society, and how different types of entrepreneurship manifest themselves across career stages and in the workplace of the future.
This is an essential resource for scholars studying neurodiversity in the workplace, organizations interested in obtaining the benefits of hiring neurodiverse individuals, advocacy groups supporting the transition and employment needs of neurodiverse individuals, and neurodiverse individuals, their families, and caregivers. The individual, organizational, and societal issues associated with neurodiversity in the workplace underscore this topic’s importance for academics, practitioners, the neurodiverse community and our collective economic well-being and quality of life.

New Approaches to Creating a Culture of Innovation
Regular price $27.95 Save $-27.95In an era marked by the dominance of a few corporate giants, and the ease of replicating ideas at minimal costs, the imperative for organisations of all sizes to continually innovate has become paramount. Faced with this reality, CEOs increasingly perceive innovation as the key to fostering organic growth and enhancing brand equity. Rather than confining innovation to product or process development, business leaders are pivoting towards innovative business model differentiation as a cornerstone of success.
New Approaches to Creating a Culture of Innovation offers fascinating insights into how companies can embrace innovation and make it work for them at both a personal and company level. Drawing on extensive market research, business gurus Fons Trompenaars and Peter Woolliams outline effective innovation strategies that can be implemented at scale.
This original work will appeal to specialists in all areas of management and leadership, HR professionals giving support to the development of individuals and teams, leaders involved in changing their corporate culture, employees wanting to exert their creativity, and business studies students at both undergraduate and MBA levels. Purchase of this book includes exclusive access to app-based content, enabling readers to explore the application of specific concepts in further detail.

The Family Business
Regular price $11.99 Sale price $7.79 Save $4.20The first book to tell the story of one of the world’s most influential media businesses, The Family Business draws on more than 70 interviews with company insiders as well as book-industry luminaries to present the Ingram story and how a little-known Nashville-based company grew to play a pivotal role in transforming book publishing around the world.
The history of the Ingram Content Group is one of the most important and remarkable business stories that almost no one knows. Launched as a favor to a family friend, it started as a local textbook distributor—one tiny division within a thriving corporation focused on oil, construction supplies, and shipping. It grew into the world’s largest book wholesaler, then into the most influential and innovative supplier of infrastructure and services to publishers around the world.
Over the past 50 years, from its headquarters in Nashville, Tennessee, Ingram has played a pivotal role in modernizing the book business. Two members of the founding family have led the way: Bronson Ingram, a tough-minded industrialist who instinctively recognized a golden opportunity to apply modern efficiencies to antiquated logistical systems, and Bronson’s son John Ingram, an “intrapreneur” with a keen understanding of both the opportunities and the risks created by the new digital technologies. Led by these two brilliant managers, Ingram has used its unparalleled industry-wide connections to help transform book publishing from a tradition-bound business into a dynamic, global twenty-first century powerhouse.
Now, for the first time, The Family Business captures the whole story. In its pages, readers will learn about:
- The introduction of the Ingram microfiche reader in 1972 and how it catapulted book retailing into the electronic era
- Ingram’s network of coast-to-coast distribution centers turning U.S. book publishing into a truly national business for the first time
- Ingram using fast-growing video, software, magazine, and international wholesaling operations to create a phenomenal record of expansion, growing from a million-dollar company into a billion-dollar giant in just two decades
- Two of book publishing’s most powerful organizations—Ingram and Barnes & Noble—almost coming within a hair’s breadth of merging, and how the deal fell apart at the eleventh hour
- Ingram’s unparalleled ability to rapidly fulfill product orders empowering Amazon’s unique customer service model and enabling its explosive growth
- Lightning Source, a technological marvel spawned by Ingram, converting the “long tail” of niche books from a costly headache for publishers and retailers into a steady source of profitable sales
- Ingram’s transformation of the book supply chain enabling countless booksellers and publishers to survive and even thrive in the disruptive era of Covid-19
Today, with Ingram’s expanding portfolio of service and infrastructure businesses playing an ever-growing role in the world of publishing, the company stands ready to help lead the industry into an era of even more dramatic change.
The Family Business is the first book to recount the story of this strategic powerhouse that everyone in the publishing industry does business with, and that practically everyone admires—but that few people really understand. A must-read for people in the book business and the world of media, and anyone else who wants to understand how this vastly influential industry really works, this book fascinates with the story of the ways today’s electronic information technologies are transforming the world.

The Relationship-Driven Leader
Regular price $30.00 Save $-30.00Discover the power of relationship-building to enhance your leadership, boost your team’s well-being, and drive organizational success.
In today’s dynamic business environment, the success of any organization is deeply rooted in the quality of its internal relationships. In The Relationship-Driven Leader, psychologist and organizational behavior expert Dr. Karen Bridbord offers a revolutionary guide to career success and advancement, regardless of your industry, your company’s size, or your role. This groundbreaking book sheds light on how nurturing strong work relationships can lead to unmatched productivity and greater overall wellness throughout the organization and among its staff. Through compelling research and insightful case studies, Bridbord reveals the detrimental impact dysfunctional relationships can have on both personal and business achievements, and how to come back from “relationship system failure.” By rethinking workplace relationships, you can foster deeper connections within your team, resulting in enhanced cohesion and well-being for all members.
The Relationship-Driven Leader explores the profound influence of everyday interactions on team experience and team performance. Bridbord emphasizes the importance of “micro-moments” in leadership to spark significant improvements. This book empowers you to take the first step toward becoming the leader everyone aspires to work with by enhancing your leadership skills, boosting workplace productivity, and mastering innovative conflict-management techniques. By focusing on well-being through relationship-building, you can create a healthier, more engaged, and more productive team.

Winning at Sales
Regular price $18.95 Save $-18.95
Advances in Accounting Behavioral Research
Regular price $124.00 Save $-124.00Focusing on research that examines both individual and organizational behavior relative to accounting, Advances in Accounting Behavioral Research provides an in-depth analysis and exchange of peer-reviewed knowledge across all areas of accounting behavioral research and the development, discussion, and expansion of theories from psychology, sociology, and related disciplines.
The chapters collected in Volume 27 include Budgetary Participation, Family Business Environment and Auditor Judgment, CSR as Insurance, IRS Job Characteristics Model, Early Job Attainment of Accounting Majors, Fairness in Cost Allocation and Work of Special Agents of the IRS Using the Job Characteristics Model.

RESULTS
Regular price $100.00 Save $-100.00Available for purchase by entrepreneurs, executives, and directors who value personal development and growth and decorators seeking a showpiece for their clients, this book stands as the perfect gift for those who seemingly have everything. And if you have been influenced by Tony’s methodology or presentations, or if you’ve just purchased and read one of his life-changing books over the last three decades, it's an essential addition to your personal collection.

Inertia
Regular price $135.00 Save $-135.00Financial professionals are paid as if they were capable of “beating the market” on a regular basis. In fact, active fund managers routinely underperform low-cost index funds, and financial analysts frequently produce inaccurate stock recommendations—and many receive large fees even when their clients are losing money. Why do financial intermediaries still persist in the investing world despite this track record? Economic theory, obsessed with notions of market efficiency, has no good answer.
This book demonstrates how long-standing social relationships within the investing world contribute to a state of inertia, which prevents substantive change to the status quo. In financial markets—as in many other settings—social groups persist through habit, routine, and path dependency. Financial intermediaries, for their part, use their positions to maintain and reproduce a state of affairs from which they benefit. Although financial professionals portray their world as one of dynamism and continuous innovation, in reality a strategic and purposeful inertia often prevails. An incisive sociological analysis of the communities that constitute financial markets, Inertia offers new insight into the social structures and dynamics that shape economic action.

Above & Beyond, 3rd Ed.
Regular price $31.95 Save $-31.95
Real Estate Campgrounds
Regular price $24.99 Save $-24.99Tired of chasing crowded mainstream investments? RV parks, campgrounds, and glamping sites (aka "outdoor hospitality") may be the investing niche you’ve been looking for.
In Real Estate Campgrounds, Heather Blankenship draws on over a decade of experience buying, operating, and profiting from RV and campground properties to provide an insider’s guide to this exciting and profitable sector of commercial real estate investing.
Having participated in over $300 million in RV park deals and grown her own tourism-based RV park to a $13 million valuation with $2.5 million in annual revenue, Heather has learned the ropes of acquiring, improving, managing, and maximizing these specialized assets. Now, she’s sharing her proven blueprint so you can capitalize on the soaring popularity of RV travel, camping, glamping, and outdoor hospitality.
In Real Estate Campgrounds, you’ll discover:
- How to navigate the RV park real estate market and find your ideal property
- Creative tips for amenities, activities, and glamping options today’s campers crave
- The financing options best suited for park acquisition and improvements
- Streamlined operations and marketing strategies to boost bookings and profit
- Insider advice on valuation, appreciation, and long-term wealth building
- Hard-won lessons that shortcut the learning curve to success
Whether you want to escape the 9-to-5 grind or construct a lasting legacy of generational wealth, RV parks deliver enticing cash flow and growth potential. Join the RV revolution and claim your own piece of this $30 billion industry!

COVID-19 and Public Policy
Regular price $148.00 Save $-148.00The COVID-19 pandemic caused widespread disruption and rapid change, impacting public policy with unprecedented impact globally, nationally, regionally, and locally. All facets and groups within society were affected, and the aftermath of this is still being felt.
Stemming from the international meeting, “Disaster Management: Global Pandemic and Its Impact” held in Binghamton University, New York on Jan. 23-25, 2023, this volume of the Contributions to Conflict Management, Peace, Economics and Development series features an international authorship discussing a wide array of key topics. Shining light on the issues emphasized during the COVID-19 pandemic, from the European Union, energy, and the environment, dietary factors and sleep, crime, leadership, online dispute resolution, to risk perception, biopower and trust, COVID-19 and Public Policy comprehensively covers age, gender, geographical locations, and more.
COVID-19 and Public Policy is of great value to policymakers and researchers internationally navigating the post-COVID-19 world.

Conflict Prevention and Peace Management
Regular price $132.00 Save $-132.00This volume contains some selected papers from the “International Conference on Peace Economics, Peace Science and Development”, held at the Mahatma Gandhi Center for Conflict Prevention and Management in Bangalore, India on July 11 to 13, 2024. The chapters cover the topics of social conflict, socioeconomic inequalities, ethnic animosity, and natural resources accessibility, and more in the Indian Subcontinent and Africa. The authors demonstrate how to use theories and methodologies from Peace Economics and Peace Science as well as cultural spirituality, nature therapy, and art forms to address issues to find more sustainable and productive ways for international and regional communities to cohabitate and collaborate harmoniously.
Conflict Prevention and Peace Management appeals to researchers, policymakers and those interested in Conflict Management and Peace Studies, along with politics, sociology, economics, and psychology.

The Through Line
Regular price $18.99 Save $-18.99As leaders, we navigate a multitude of lines – reporting lines, dotted lines, bottom lines, deadlines. Yet amidst this web, there is one line that defines our leadership journey: our through line.
What is a through line? Your through line is the psychological core of your leadership story, the golden thread that connects who you are with how you lead. It links your decisions with what matters to you. As you face forward, understanding it provides an anchor in the face of uncertainty. As you uncover it, you discover that understanding who you are is instrumental in unlocking the impact of how you lead.
Discover a three-part framework – reach in, reset, reach out – designed to uncover your through line. Through practical exercises, you’ll identify the essence of your leadership. Through case studies and scientific research you’ll understand why this matters. Armed with this clarity, you’ll navigate change with confidence, lead with intention and inspire those around you. Because intentional leadership begins with clarity, purpose, and the courage to lead from within.
‘This book is a great guide to rediscover, renew and celebrate the genuine.’ - Ruth Dearnley OBE, President and Founder, STOP THE TRAFFIK
'If you want to connect who you are with how you lead, this book offers the clarity and heart to get you there.’ HÉLÈNE BIANDUDI HOFER, Journalist
Archana Mohan, a dynamic Chief Operations and Technology Officer, blends her multicultural upbringing with a decade in teaching and 20 years in finance to drive collaboration and innovation. Recognized for her insights, Archana holds academic qualifications from Brown, Columbia, and Yale.

Hope is a Strategy
Regular price $19.99 Save $-19.99There’s a global hope crisis. Here’s how to fix it.
Some people say that hope isn’t a strategy: Ian Pettigrew strongly believes that it is.
Hopelessness keeps people stuck where they are. Hope is a powerful motivator that helps you focus on what you want and do everything in your power to achieve it. It also helps you navigate the inevitable bumps in the road on the journey. Hope is active, and has nothing to do with naive optimism, wishful thinking or toxic positivity.
This book is for leaders who want to build hope in themselves, their teams, and their organizations, so that they can succeed whilst being happy, engaged, and resilient. Full of evidence-based approaches, interwoven with both extraordinary and everyday stories of hope, it explores what hope really is, and the damage caused by getting it wrong.
Hope changes lives: in this book Ian Pettigrew, strengths coach and one of HR’s most influential thinkers, provides a blueprint for leaders to discover it for themselves and to help others find it too.

The Accounting Paradox
Regular price $30.99 Save $-30.99When you think about the tools at our disposal to address the ecological, social and biodiversity challenges we face today, accounting might not immediately come to mind. And yet it is accounting standards, not science and not public policy, that set out how profit is calculated, which in turn drives investment decisions. What if we demanded that those standards reflect the true cost of business and its consequences?
Unless we look again at these fundamental principles, which have gone under the radar for so long, capital markets will continue to contribute to inequality, nature loss and climate change. What’s remarkable is that we already have in place everything we need for a more just and complete approach to accounting, and forward-thinking businesses are beginning to recognize that.
Jeremy Nicholls – accountant, sustainability professional, historian and activist – sets out a vision for new way of accounting, and it’s one that we can adopt immediately.

No-Nonsense PR
Regular price $12.99 Save $-12.99Become your own best publicist with these 10 top industry secrets from a PR professional. Packed with insider advice on how to get your business featured in the media, with zero fluff, it’s your essential toolkit for standing out from the crowd.
Lucy Werner founded her own PR & branding consultancy and training hub for startups, entrepreneurs and independent brands, and is on a mission to help YOUR business succeed. And it just takes 6 minutes!

The Accounting Paradox
Regular price $18.99 Save $-18.99When you think about the tools at our disposal to address the ecological, social and biodiversity challenges we face today, accounting might not immediately come to mind. And yet it is accounting standards, not science and not public policy, that set out how profit is calculated, which in turn drives investment decisions. What if we demanded that those standards reflect the true cost of business and its consequences?
Unless we look again at these fundamental principles, which have gone under the radar for so long, capital markets will continue to contribute to inequality, nature loss and climate change. What’s remarkable is that we already have in place everything we need for a more just and complete approach to accounting, and forward-thinking businesses are beginning to recognize that.
Jeremy Nicholls – accountant, sustainability professional, historian and activist – sets out a vision for new way of accounting, and it’s one that we can adopt immediately.

Hope is a Strategy
Regular price $31.99 Save $-31.99There’s a global hope crisis. Here’s how to fix it.
Some people say that hope isn’t a strategy: Ian Pettigrew strongly believes that it is.
Hopelessness keeps people stuck where they are. Hope is a powerful motivator that helps you focus on what you want and do everything in your power to achieve it. It also helps you navigate the inevitable bumps in the road on the journey. Hope is active, and has nothing to do with naive optimism, wishful thinking or toxic positivity.
This book is for leaders who want to build hope in themselves, their teams, and their organizations, so that they can succeed whilst being happy, engaged, and resilient. Full of evidence-based approaches, interwoven with both extraordinary and everyday stories of hope, it explores what hope really is, and the damage caused by getting it wrong.
Hope changes lives: in this book Ian Pettigrew, strengths coach and one of HR’s most influential thinkers, provides a blueprint for leaders to discover it for themselves and to help others find it too.

Present Like a Pro
Regular price $12.99 Save $-12.99You won’t get far in your career if you can’t present effectively. And there’s one factor above all others that makes the difference between a yawnfest and a clear, compelling, change-making, reputation-building presentation: presence.
Presence works at three levels - what you say, how you use your body, and your mindset. Discover the secret to becoming a consistently outstanding communicator, in just 6 minutes!

Do Change Better
Regular price $12.99 Save $-12.99**Business Book Awards 2025 Finalist**
Most managers who’ve tried to deliver business change have felt frustrated and disempowered by the experience. If you want to stand up and make a difference igniting and inspiring successful change but don’t know where to start, this book is for you.
Discover why change so often fails, and how to overcome those problems and make change stick. Chartered psychologist and change expert Lucinda Carney will help you change the way you do Change, in just 6 minutes!

UNBLOCK
Regular price $19.99 Save $-19.99More productive people and processes, fast.
In many countries, productivity growth has been sluggish for over 15 years. It is the reason why we are all working harder for less money, and yet despite many attempts to overcome this, it remains a significant challenge.
Yet productivity is a poorly understood concept - few companies measure it effectively, and even fewer understand how they can change it for the better. In UNBLOCK, Amanda Sokell sets out the root cause of a poor productivity culture and outlines four levers to transform your productivity, and therefore your profits, in only 100 days.
Amanda Sokell is a process and productivity expert who helps companies thrive. She’s also a popular speaker, author, entrepreneur, creative, polymath and educationalist; lover of learning, chocolate, dancing and difference.
In a 25-year career spanning public relations, software development, coaching, mentoring and training, Amanda has helped transform the productivity culture of organizations from global pharmaceuticals to family-run microbusinesses.

Good Bye
Regular price $30.99 Save $-30.99Nobody likes to talk about endings. Here's why we need to.
Leaders spend a lot of time planning new initiatives. But what about the endings that go along with them? Most leaders are not taught how to manage themselves, let alone their teams and organization, through the messy, multifaceted discomfort of an ending. Making a team member redundant, merging two teams, cutting funding to a failed project: in all these situations we tend to focus on the new beginning, and rush past the ending that needs our care and attention. Dealing with endings well takes maturity and emotional intelligence. Leaders need to understand and process their own feelings before they can lead others through transition.
Why does this matter? Because poorly managed endings leave a scar on everyone involved. Discretionary energy and motivation are not so forthcoming. Change programmes don't get traction, resistance and cynicism take root. Change fails.
Leading Executive Coaches Alison Lucas and Lizzie Bentley Bowers provide this missing piece of the change leadership puzzle: a way of leading yourself and others through change in a respectful, emotionally agile way. Because better endings mean better beginnings.
‘Good Bye highlights a crucial yet often overlooked moment in leadership and organizational life, offering valuable tools and actionable guidance. It will undoubtedly benefit leaders seeking to handle moments of parting with clarity and care.' - Kirsty Devine, Head of US HR, Financial Times
‘I am adding this title to my recommended reading list!’ - Professor David Clutterbuck
Leading Executive Coaches Alison Lucas, of Randolph Partnership Ltd, and Lizzie Bentley Bowers, of The Causeway Coaching Ltd, are professionally accredited coaches and facilitators, working at board and senior level across all sectors to equip leaders to thrive in a complex and uncertain world.

UNBLOCK
Regular price $31.99 Save $-31.99More productive people and processes, fast.
In many countries, productivity growth has been sluggish for over 15 years. It is the reason why we are all working harder for less money, and yet despite many attempts to overcome this, it remains a significant challenge.
Yet productivity is a poorly understood concept - few companies measure it effectively, and even fewer understand how they can change it for the better. In UNBLOCK, Amanda Sokell sets out the root cause of a poor productivity culture and outlines four levers to transform your productivity, and therefore your profits, in only 100 days.
Amanda Sokell is a process and productivity expert who helps companies thrive. She’s also a popular speaker, author, entrepreneur, creative, polymath and educationalist; lover of learning, chocolate, dancing and difference.
In a 25-year career spanning public relations, software development, coaching, mentoring and training, Amanda has helped transform the productivity culture of organizations from global pharmaceuticals to family-run microbusinesses.

A Groundhog Career
Regular price $24.99 Save $-24.99We all ‘play the game’ at work.
As we begin our journey in the professional world, we’re encouraged to compete, to participate in a system of promotions, pay raises, bonuses... but how far should we take this game? And, perhaps more importantly, where will this game take us if we limit ourselves to thinking this way?
In attempting to master and gain an advantage in the ‘system’, we use short cuts, blips, hacks, or ‘cheats’. Particularly in the early phases of professional life, it can be irresistibly tempting to focus on whatever tactics help us progress.
But this comes at a cost.
The longer we pursue this approach, the further we navigate away from meaning and purpose. The hacks and cheats start to define us. The professional persona or façade we assume becomes a parasite, feeding on our integrity and eroding our individuality.
A Groundhog Career, through a combination of the hugely entertaining Shey Sinope fable, and the accompanying deeply insightful and thought-provoking analysis from Drs Schuster & Oxley, illustrates the absurdities, temptations, rationalizations, consequences and compromises faced by anyone who wants to succeed in a world where all the power seems to be in the entrenched organizational systems. It also reveals how to be more aware of the risks, to stay aligned with your core identity and your convictions, and ultimately how to take control of your own career journey... to live professional life on your own terms.
'Entertaining, wise, humorous, an intergenerational approach to career and life. So much more than just a book about career choices.' Sir Ian Davis, Businessman, formerly Managing Director of McKinsey Company and Rolls Royce Chairman.
'Career advice reimagined for our times. There is great wisdom in this highly entertaining and thought-provoking new take on how to get the most from professional life.' Trisha Conley, Executive Vice President, People and Culture at LyondellBasel
